When I booked, the description suggested a sauna, and a pool... they don't exist. The staff hardly speak ANY English and you can actually feel the resentment and rascism against foreigners by many of the staff... it clear, its evident and it's disgusting. If you need a cab, you need to go get one yourself on the street, even though there always one idiot outside doing something...what..only the gloeious hotel management must know.
This hotel has AMAZING potential...but lacks any sense of organization and staff training. Stayed 2 night and the LAST NIGHT, had a front desk clerk knock on my door and wanted to see if I was alone or not? What nonsense was this? The last straw was upon checkout...the maid had forgotten to replenish my coffee for the morning so I used the expresso coffee machine and one coffee pod... they HAD to charge my 5 yuan... I don't mind paying it at all, but can I charge for not having coffee in my room as advertised????? This is a stipid hotel with very stupid people!