A beautiful hotel, a mediocre welcome
Posted Sep 30, 2015 on Hotels
The hotel itself was stunning, and there was a lot that could be done just on its own grounds. It's a stunning oasis in Jodhpur. However, the service could be a bit better. When we arrived in the morning, the person at the counter didn't really greet us (though there were welcome drinks) and he only briefly explained about the property. We didn't know there were timings of certain things or how much things cost - I had to go back to the counter several times to ask for that. A book in the room explaining all this would solve that easily. The next time we went (we stayed 2 non-consecutive nights), the staff was much more courteous and welcoming. However, the room the 2nd night had no hot water. The wi-fi is fine, and the restaurants are good - even accommodating us with room service at midnight since we arrived so late on the train. The hotel did pick us up (with a sign with our name on it) at the train station, and arranged a driver to take us to the Fort and the airport on our last day. The grounds are BEAUTIFUL. And the rooms are really cute too. Very, very relaxing, especially for people with families.