Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from california

Good hotel, good location

Posted Aug 11, 2016
Pros: Location. Easy acces from freeway.
Well siriated at Melrose Arch Friendly and helpful staff. Rooms nice size, contemporary furnishings. Comfy beds and many pillow options. Ample parking but at a charge. No gym but you can purchase a day pass to the nearby private club. Should be complimentary, in my option, as any 5 star hotel should have its own facility. Also the lobby, bar, lounge and dinning room are freezing. Seems there is no heating besides a few fireplaces which are not adequate to warm the area. Staff walk around in overcoats.
5 out of 5
by A verified traveler from London

Authentic luxury African hotel

Posted Aug 9, 2016
Pros: Expedia
Location: Shops, restaurants etc
Excellent location, superlative luxurious hotel in African decor. Miles ahead of Intercontinental or similar hotels. African welcome.
5 out of 5
by Sheila

Posted Jun 15, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016 by Tania Malan, Hotel Management
Dear Sheila Thank you so much for taking the time to rate your stay at the African Pride Melrose Arch Hotel! We certainly look most forward to welcoming you back to our property in the very near future. Warmest regards The African Pride Melrose Arch Hotel TEAM
4 out of 5
by A verified traveler

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016 by Tania Malan, Hotel Management
Dear Anonymous Thank you so much for taking the time to rate your stay at the African Pride Melrose Arch Hotel! We certainly look most forward to welcoming you back to our property in the very near future. Warmest regards The African Pride Melrose Arch Hotel TEAM
5 out of 5
by Marie Y

Posted May 29, 2016 on Hotels
great more than expected
Comment from Hotel Management
Jul 1, 2016 by Tania Malan, Hotel Management
Dear Marie Y Thank you so much for taking the time to rate your stay at the African Pride Melrose Arch Hotel! We certainly look most forward to welcoming you back to our property in the very near future. Warmest regards The African Pride Melrose Arch Hotel TEAM
5 out of 5
by Guillermo from Buenos Aires

Excellent location and vey good service

Posted Apr 9, 2016 on Hotels
Only one day but very good place and facility. Extraordinary brekfast.
Comment from Hotel Management
Jul 1, 2016 by Tania Malan, Hotel Management
Dear Guillermo Thank you so much for taking the time to rate your stay at the African Pride Melrose Arch Hotel! Thank you for your your wonderful feedback regarding our facilities and especially our breakfast - there's a reason why we are known for serving the best breakfast in town! We certainly look most forward to welcoming you back to our property in the very near future. Warmest regards The African Pride Melrose Arch Hotel TEAM
5 out of 5
by FRANKY from Belgium

Recommendation

Posted Mar 28, 2016 on Hotels
I enjoye the staying, everybody was very kind. Really good and fast services.
Comment from Hotel Management
Jul 1, 2016 by Tania Malan, Hotel Management
Dear FRANKY Thank you so much for taking the time to rate your stay at the African Pride Melrose Arch Hotel! We are so glad that you enjoyed your stay with us and that you found our STAFF kind and efficient - the TEAM will be delighted to hear your wonderful feedback. We certainly look most forward to welcoming you back to our property in the very near future. Warmest regards The African Pride Melrose Arch Hotel TEAM
5 out of 5
by A verified traveler from California

Lovely hotel

Posted Feb 29, 2016
Lovely hotel, Staff and food excellent. Great location. Only negative was slow check in and room not ready at 2.30pm even though 2pm check in is advertised and was important to us. Would stay again and recommend
Comment from Hotel Management
Mar 3, 2016 by African Pride Melrose Arch Hotel TEAM, Hotel Management
Dear Lesley Thank you so much for taking the time to write about your stay at the African Pride Melrose Arch Hotel! I am truly delighted to hear that you had a lovely stay with us and will most definitely relay your wonderful comment to our chef. I am so sorry to hear that you had to wait for a room upon check in, I can assure you that this is definitely not the standard we are know for and would like to humbly apologize for any inconveniences caused. Wishing you a lovely day further and looking forward to welcoming you back to our esteemed property in the very near future, Best regards African Pride Melrose Arch Hotel TEAM
5 out of 5
by Stan from Melbourne

Brilliant

Posted Feb 9, 2016 on Hotels
Brilliant hotel. Visit JHB regularly and will now only stay here
Comment from Hotel Management
Mar 24, 2016 by Tania Malan, Hotel Management
Dear Stan Thank you so much for taking the time to write about your stay at the African Pride Melrose Arch Hotel. We are so delighted to receive such wonderful feedback about our extraordinary property. We really do try to make each GUEST's stay as memorable as possible, each and every time and it is heartwarming to read that you will choose us as your home away from home for your next trips! Thank you once again for taking the time to share your wonderful feedback. It is so appreciated and we are looking forward to welcoming you back to our esteemed property in the very near future! Warmest regards The African Pride Melrose Arch Hotel TEAM
4 out of 5
by Fiona from Benoni

Fabulous stay at Africa Pride Melrose Arch

Posted Feb 3, 2016 on Hotels
The best part of the hotel is the friendly and extremely helpful staff. Rooms are very modern and a decent size - a bit smaller than usual but not uncomfortable. Location is excellent and a lovely library bar overlooking the square. Breakfast was great with a very extensive buffet and select coffees and smoothies included. Great base for leisure and business travelers.
Comment from Hotel Management
Mar 24, 2016 by Tania Malan, Hotel Management
Dear Fiona Thank you so much for taking the time to write about your stay at the African Pride Melrose Arch Hotel. It puts a smile on our faces when we receive such wonderful comments from our valued GUEST's! Thank you for your spectacular comments regarding the friendliness of our STAFF - we are indeed known for meeting and exceeding each and every one of our GUEST's expectations, each and every time! We are very fortunate to be situated in the safe and secure Melrose Arch Precinct with it's variety of boutique stores available to our GUEST's and are glad you had some time to explore the area. I am so glad that our breakfast offering met and exceeded your expectations. There is a reason why we are known for offering the best breakfast in Jozi :) Thank you once again for taking the time to share your wonderful feedback. It is so appreciated and we are looking forward to welcoming you back to our esteemed property in the very near future! Warmest regards The African Pride Melrose Arch Hotel TEAM