Exterior

Reviews of The Centurion Hotel

4 out of 5
The Centurion Hotel
1001 Lenchen Ave, Centurion, Gauteng

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 69 reviews" "
Rating 8 - Good. 28 out of 69 reviews" "
Rating 6 - Okay. 9 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lindikhaya

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

melissa

Stayed 1 night in Oct 2023

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khanyi, Paulina and Caroline, were the 3 staff members that stuck out for me,friendly,nothing was too much trouble and over all wonderful human beings . Thank you
Stayed 3 nights in Oct 2023
Response from Isaac Seabi on Oct 9, 2023
Dear KarinaThank you for the wonderful feedback!We look forward to seeing you again in near future.RegardsThe Centurion Hotel Management

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Isaac Seabi on Sep 21, 2023
Dear MichelleThank you for the wonderful feedback!We look forward to seeing you again in near future.RegardsThe Centurion Hotel Management

8/10 Good

Brooke

Stayed 1 night in Aug 2023
Response from Isaac Seabi on Sep 21, 2023
Dear BrookeThank you for the wonderful feedback!We look forward to seeing you again in near future.RegardsThe Centurion Hotel Management

4/10 Poor

Eugene

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Definitely not a 4 star ⭐️
I was disappointed in my stay at this supposed 4 star hotel. The rooms don’t offer water and was very dated. More than half my stay there was no power which meant there were no lights and limited power since the generator couldn’t sustain the period of no power. The dated rooms suggest that this is perhaps a 3 star. Even the barman was surprised that the the hotel which did not allow room service required that guests go down to the bar to buy water. The bathrooms need a makeover and if there’s a shower in the bath it should at least have a shower arm.
Stayed 1 night in Aug 2023

8/10 Good

MWAM

Stayed 1 night in May 2023
Response from Isaac Seabi on Sep 21, 2023
Dear Sir/MadamThank you for the wonderful feedback!We look forward to seeing you again in near future.RegardsThe Centurion Hotel Management

10/10 Excellent

Mr Trevor FC Weston-green

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Isaac Seabi on Sep 21, 2023
Dear Mr Trevor FC Thank you for the wonderful feedback!We look forward to seeing you again in near future.RegardsThe Centurion Hotel Management

4/10 Poor

Neil

Stayed 6 nights in Nov 2020

8/10 Good

Ntokozo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Communication
Hotel premises are closed due to flood damage 9/12, so unable to stay. No prior warning or contact made by Hotel or Hotels.com prior to arrival
Stayed 1 night in Dec 2019

8/10 Good

Wesley

Liked: Cleanliness, staff & service, room comfort
Just a quick one night stay over for business, the service was great. Wifi was good. The hotel is a little old and needs a face lift. Breakfast was sufficient but nothing fancy.
Stayed 1 night in Aug 2019

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel near shopping centre.
Good hotel Easy parking Clean beds and rooms. Had a good lunch there outside by the pool.
Stayed 4 nights in Jul 2019
Response from Mr. Raymond Kodisang on Jul 22, 2019
Dear Sir Thank you for taking the time to respond to our guest questionnaire. It gives me great pleasure to receive feedback such as yours. My team and I are always striving to improve on our service levels so as to make your stay more comfortable. Let me take this opportunity to thank you for your valued patronage and looking forward to welcoming you back in the near future. Raymond Kodisang General Manager

8/10 Good

Fundiswa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mr Raymond Kodisang on Jul 22, 2019
Good Afternoon Thank you very much for taking the time to rate the hotel. We look forward to welcoming you back in the near future. With Regards The Centurion Hotel Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, quiet hotel with clean rooms, nice views, wifi, and great breakfast buffet! Free shuttle to Netcare UNITAS hospital and other sites close by. 15-20 minutes from downtown Pretoria.
Stayed 2 nights in Feb 2019

10/10 Excellent

Hester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

David, UK

Liked: Cleanliness, staff & service, room comfort
Good hotel
The hotel is well situated for shops and gautrain and is thus easily accessible from the airport. Friendly helpful staff. Good breakfast. Bathrooms a bit dated.
Stayed 2 nights in Oct 2018

8/10 Good

carolyn, Westchester, ny

Liked: Cleanliness
Disliked: Room comfort
I was disappointed with the amenities - not very convenient to business travelers who have very little time in the room. I had to request an iron and ironing board after I checked in at 9:30 PM. By 6:00 AM the hotel called my room to ask for it back! I was awake as I had an early day - but I presume a lot of travelers after flying for 16 hours and arriving at night would have still been sleeping at that time! Needless to say my clothes luckily were not so wrinkled that I needed to iron them. If I had to - I would not have had time! The hairdryer resides in a drawer with no access to a mirror. I had to beg to have a hairdryer brought to my room that I could plug in with access to mirror! Also the breakfast order was wrong two of the three mornings.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pretty decent
Everything was okay, a little bit old hotel but well maintained.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly service
Stayed 3 nights in Nov 2017

8/10 Good

Dayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was a pleasant stay, the free breakfast was really good and so were the dinners. Overall a great stay, in a great location.
Stayed 18 nights in Oct 2017
Dear Dayne Thank you for taking the time to respond to our guest questionnaire. It gives me great pleasure to receive feedback such as yours. My team and I are always striving to improve on our service levels so as to make your stay more comfortable. Let me take this opportunity to thank you for your valued patronage and looking forward to welcoming you back in the near future. Raymond Kodisang General Manager

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel area is quiet . There's also a mall next to the hotel having lots of restaurants & shopping places
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel
It's very lovely place , clean , quite , very nice people in reception I want o send my greetings to them , there are very kind man who help us to know about the place and where can we go his name is James , greetings to him , The hotel offer free shuttle bus to the train and waiting your call to pick you up from there when you back , the thing make you special man , there are very nice mall opposite the hotel The area is very safe , I really love this hotel
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasent
Stayed 1 night in Jun 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JOHANNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Ce
It was excellent!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, located next to shopping mall
Above all the staff is very friendly and helpful. The hotel is aging but very well maintained. It is 200m from a nice safe shopping mall. The free Internet has a volume limitation (about 400MB per day) unfortunately.

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is very outdated and old. VERY noisy towards the Tavern side on Saturdays

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service.
Has a fantastic stay, the staff at this hotel really made it though. All the staff from reception, dining room, cleaning and bar were all extremely polite, happy to help and very pleasant. The food was good the room was spacious, I was on the river side which gave a nice view of sunrise and sunset (perhaps not the most picturesque but nice all the same). Not sure how safe the surrounding area is but follow the hotel guidelines and there shouldn't be any problems.

10/10 Excellent

Foreman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Michael, Cape Town

Disliked: Cleanliness, property conditions & facilities
Unfortunately there was NO water and no complimentary anything was offered!!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Well sited hotel
Hotel is well sited for Criterion station and the rugby and cricket stadia. They offer a varied buffet dinner and their breakfasts are adequate. The one negative is the "Lake" which was man-made and has now been taken over by vegetation.

6/10 Okay

Daniel, Hong Kong

Liked: Cleanliness, staff & service
Centurion visit
The hotel and service is fine but the building is ageing.

10/10 Excellent

J E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel

8/10 Good

LARA, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services
Very good hotel. Services are very good, great breakfast and great room service for dinner and restaurante. Also there is a nice gym, with new equipments.

8/10 Good

christina, Malawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for my purposes
I have been coming to the Centurion Lake Hotel for around 5 years - about 5 times a year so it can't be bad! Admittedly I come on business only. The rooms are well appointed, clean- practical for working and plugging in technology. If anything doesn't work the staff see to it immediately - so great service. The surroundings are very pleasant, with a large outside terrace area and infinity pool. I often meet work colleagues here. There is an excellent shopping mall just accross the car park which you can walk to, which is also really convenient. I really only have one criticism and that is I'd like them to vary the inroom dining menu, which I've done to death!

8/10 Good

Richard, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently situated.
All quite comfortable with very friendly staff.

6/10 Okay

Isabella, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lots of Potential but needs service upgrade
Night staff at reception very friendly.Generally day staff unsupportive. Discrepancies in room service menu times and actual times. Breakfast was not fully ready by 6 as advertised. Three out of five mornings there was no spoons available and chef not available for cooking. Waiters very friendly, breakfast hostess very friendly and professional.

10/10 Excellent

KV, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location, fast internet, next to a mall
The hotel is walkable distance from Gautrain station "Centurion"// The staff is corteous and the Hotel is very busy place. It is next to a shopping mall. The breakfast is also good. I was here in 2008, and then visited again in 2014.. It has been renovated. The taxi service offered by hotel is also affordable. They provide free drop to gautrain station and other nearby locations. All in all, Hotel is excellent. I forgot to mention, In the evening, when we come back from office, the reception offered Flavoured Lime water and Fruit Juice which says loudly but silently one word "WELCOME" :)

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
centurion lake hotel
Had to wait long at reception to check in. Rooms were nice and clean. Old tv. The bathroom had some drainage problem and was making noise every few hours. Overall good hotel. Nice breakfast.

10/10 Excellent

Hasaan, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
It nicely located close to the mall and businesses. It is close to the highway if you want to drive to other parts of Pretoria or even Johannesburg. Easily accessible. Service is excellent loved it will stay there again.

10/10 Excellent

Corli, Polokwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Thank you so much we were treated like royalty and even transported to all surrouding locations we wanted to visit.

4/10 Poor

Marlene Abrahams, Durban

Liked: Staff & service
Disliked: Property conditions & facilities
There was no hot water,you could sit outside or use the pool because of the surrounding stench

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, and great for business
Really nice hotel, the staff are all incredibly polite, friendly and helpful.The hotel is also very secure. Smart, contemporary rooms with good wi-fi for laptops/ipads etc and air-con. The beds were also very comfortable, although I did end up storing the plush duvet in the wardrobe, in favor of the sheets as it was over 30C outside! The Breakfast was very good, and the evening meals superb, with a good buffet selection of European/Afrikaans salads, meats and fish, deserts etc. If a buffet is not your thing, then the hotel is next-door to a major shopping complex with every possible type of restaurant imaginable. Great for a business traveler as is well located between Midrand and Pretoria, and near the science parks. I needed several taxis over the week, and the hotel have their own validated taxi drivers who drove me to/from meetings/airport etc. This also worked out much cheaper then just hailing a cab, and was billed to my room, saving on those cash expenses!

6/10 Okay

Angie, United Kingdom

Liked: Cleanliness, staff & service
Convenient hotel for my purposes
My overall experience was satisfying and feel the price paid suited the present state of the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for business
I have stayed regularly at this hotel for the last four years. It is excellent value, food is very good, the room very comfortable, and the staff provide a great and friendly service

10/10 Excellent

Stella, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
I found the staff extremely friendly and helpful. I am an older woman traveling on my own and needed a shuttle to and from Pretoria, Johannes was prompt and helped me find where I needed to be and when I finished sooner than expected and called him, he came immediately to pick me up. The staff at reception could also not have been more helpful. I felt as if I was among old and caring friends.