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Reviews of Davinci Hotel And Suites On Nelson Mandela Square

5 out of 5
Davinci Hotel And Suites On Nelson Mandela Square
2 Maude Street, Corner of 5th Street, Sandton, Gauteng

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 589 reviews" "
Rating 8 - Good. 140 out of 589 reviews" "
Rating 6 - Okay. 30 out of 589 reviews" "
Rating 4 - Poor. 11 out of 589 reviews" "
Rating 2 - Terrible. 10 out of 589 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room. Convenient location lots of shops and restaurants. In the heart of sandton.
Stayed 3 nights in Mar 2024
Response from Andrew van Hasselt on Mar 25, 2024
Dear Andrew,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful review will be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Kwabena

Stayed 1 night in Feb 2024
Response from Andrew van Hasselt on Mar 22, 2024
Dear Kwabena,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful review will definitely be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

6/10 Okay

Christian, Naperville

Liked: Cleanliness
Just OK
Stayed 5 nights in Jan 2024
Response from Andrew van Hasselt on Jan 25, 2024
Dear Christian,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests. As you can imagine, we do not like to see a 3/5 rating and would love to hear more about your experience and how we can improve.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

RAMOTSUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property attached to the mall
Stayed 3 nights in Jan 2024
Response from Andrew van Hasselt on Jan 22, 2024
Dear Ramotsumi,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests. I am very glad to see that you enjoyed your time with us and your wonderful review will be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Rose M

Stayed 3 nights in Jan 2024
Response from Andrew van Hasselt on Feb 5, 2024
Dear Rose M,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

LUIS FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Andrew van Hasselt on Dec 18, 2023
Dear Luis Felipe,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Andrew on Dec 10, 2023
Dear Roger,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful 5/5 review will be shared with all.We look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Gorethie

Stayed 3 nights in Nov 2023
Response from Andrew van Hasselt on Nov 21, 2023
Dear Gorethie,Thank you very much for taking the time to share your experience with us on Hotels.com. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regardsAndrew van HasseltGeneral Manager

10/10 Excellent

jesse

Stayed 3 nights in Nov 2023
Response from Andrew van Hasselt on Dec 6, 2023
Dear jesse,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful 5/5 review will be shared with all.We look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2023
Response from Andrew van Hasselt on Dec 5, 2023
Dear Patricia,Thank you very much for taking the time to share your experience with us. Your 5/5 rating is truly appreciated and will be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

2/10 Terrible

Jarah, Atlanta

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didnt seem secure as Sandton Mall foot traffic was in/out of the front doors/lobby. At check-in, I wasn’t offered a room upgrade. Arriving to my room, I found significant amounts of mold on the walls of the shower. I made the staff aware and was told that I must speak with the morning staff. The next day, I met with Benedict, he was smug and replied with “Ok, do you want us to clean it?” I advised that the room/shower needs to be cleaned, I don’t want to stay in a room with visible mold in the shower. Benedict immediately seemed irritated that I was requesting an alternate solution. He offered another room whose bathroom was in the middle of the floor. Having no hotel staff assistance to review the rooms with me, I came back to advise that I didn’t want the room. Benedict stated “I can offer a room w/ a balcony” this new room was smaller than the corner exec. room that I booked. However, I no longer wanted to engage w/ Benedict’s unprofessional attitude, lack of empathy, and dismissive behavior. I was forced to repack all of my belongings, move them from the 7th floor to the 6th floor. The bed in the room was terribly uncomfortable as it was a relatively thin spring mattress. The sheets, duvet & pillow case all had stains, so I requested that the linens be changed. During my stay, I could smell heavy cigarette smoke coming through the vents in my room. Thank you to Solley, Bellman & Sticks, Waiter, they were kind, always willing to help & tried to make things better
Response from Andrew van Hasselt on Nov 7, 2023
Dear Jarah,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests as it assists us in improving our service offering.Please accept my sincerest apologies for the negative experience that you had with us. I can assure you that your comments were shared with all the relevant management and the necessary corrective action will be taken as a matter of urgency.The safety of our guests are of utmost importance to us and even though the hotel is situated inside a shopping mall, it is completely separate elevators that would need to be taken to get to the hotel rooms. There is always Security present on the Reception level and each hotel room floor is secured with a glass door that can only be accessed using your room key, provided your room is on that actual floor.I would also like to apologize for the fact that we could not offer you a complimentary upgrade for your stay - we do our best to assist Expedia Premium VIP guests with complimentary upgrades, but it is unfortunately not always possible due to the high occupancy in the hotel.I have asked our Executive Housekeeper to also have a look at the mattress in the 6th floor room as all the mattresses in the hotel are exactly the same and were replaced not too long ago.Please accept my apologies again for your stay and the treatment you received. It is definitely not the standard we pride ourselves on or are known for. Your feedback is valued and the items mentioned will be addressed.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Phu Hai

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Andrew van Hasselt on Nov 4, 2023
Dear Phu Hai,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future. Kind regards Andrew van HasseltGeneral Manager

6/10 Okay

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Great location and above average hotel. But disappointed by 2 things: 1- at check-in, I specifically took time to mention that I booked through Expedia and asked if there were any upgrades available. The clerk didn’t seem eager to engage and was quick to say there weren’t any executive suites available. I had take the time to check online to see if they had any suites available and saw junior suites available. Checked the following day and still saw suites available. So I’m disappointed that I picked this hotel because I’m a gold Expedia member and didn’t get any benefits from my membership. 2- at check in, I asked for an extra bed for my 8 year old daughter. This was around 5:30 pm. We left our room to eat around 7 pm and came back at 10 pm and still no bed in our room. Called the front seat and was told they would follow-up and get the bed to the room. Called 20 minutes later and told they will look into it and get back to me asap. At 11 pm, I had to take my pj’s off and get dressed to physically go to the front desk to confront them. I was the. Told they only had one person working in maintenance in the evening and that person was busy with another task and he would come bring me a bed as soon as possible. Around 11:15 pm, bes was finally brought. The next day, told someone at the customer service desk my ordeal after being told there was no one from mgmt to talk to. The lady apologized profusely and got me a bottle of wine and a plate desserts for my room. Nice gesture.
Stayed 3 nights in Oct 2023
Response from Andrew van Hasselt on Oct 31, 2023
Dear Camille,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests as it assists us in improving our service offering.Please accept my sincerest apologies for the lack of service you received when you requested the extra bed. It is most definitely not our standard and thus the dessert plate was offered to you. The Executive Housekeeper will be investigating this matter further and will take the necessary corrective action with the parties involved. I completely understand the frustration that it caused and for that I am truly sorry. I would also like to apologize for the fact that we could not offer you a complimentary upgrade for this stay - it is based on availability and unfortunately on the morning of your arrival we did not have availability in an upgraded room for the 3 night duration of your stay. I believe the team did, however place the bottle of red wine in your room prior to your arrival. Thank you again for your feedback and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

8/10 Good

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023
Response from Andrew van Hasselt on Oct 29, 2023
Dear Darshan,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future. Kind regards Andrew van HasseltGeneral Manager

10/10 Excellent

Jarah, Atlanta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was great.
Stayed 1 night in Oct 2023
Response from Andrew on Oct 28, 2023
Dear Jarah,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future. Kind regards Andrew van HasseltGeneral Manager

10/10 Excellent

Matthew

Excellent place to stay for a few days in Johannesburg. Great location, kind and heplful staff. A
Stayed 2 nights in Oct 2023
Response from Andrew van Hasselt on Oct 23, 2023
Dear Matthew,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future. Kind regardsAndrew van HasseltGeneral Manager

8/10 Good

Mousin

Liked: Cleanliness, staff & service, property conditions & facilities
It's an overall a good place to stay
Stayed 2 nights in Oct 2023
Response from Andrew van Hasselt on Oct 19, 2023
Dear Mousin,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your 4/5 rating will definitely be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regardsAndrew van HasseltGeneral Manager

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Andrew van Hasselt on Sep 25, 2023
Dear Dennis,Thank you very much for taking the time to share your experience with us on Hotels.com. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regardsAndrew van HasseltGeneral Manager

6/10 Okay

Margarita

Stayed 2 nights in Sep 2023
Response from Andrew van Hasselt on Oct 6, 2023
Good day Margarita,Thank you very much for taking the time to share your experience with us. Please accept our sincerest apologies for the late response, we experienced a problem with our system.As you can imagine, we do not like to see a 3/5 review and would like to address this with the relevant management. Would you be able to provide further details for us regarding your stay?Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Andrew van Hasselt on Sep 4, 2023
Dear Peter,Thank you very much for taking the time to share your experience with us on Hotels.com. We truly appreciate all feedback from our valued guests.I am very glad to see that you enjoyed your time with us and your wonderful rating will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Kaylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2023
Response from Andrew van Hasselt on Sep 1, 2023
Dear Kaylan,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your 5/5 rating will definitely be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Andrew van Hasselt on Jun 21, 2023
Dear Stephen, Thank you very much for taking the time to share your experience with us on Expedia.I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards,Andrew van Hasselt General Manager

8/10 Good

bismark

Stayed 7 nights in May 2023
Response from Andrew van Hasselt on Jun 2, 2023
Dear bismark,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests.I am very glad that you enjoyed your time with us and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Diane

Stayed 2 nights in Apr 2023
Response from Andrew van Hasselt on May 19, 2023
Dear Diane,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful 5/5 review will definitely be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Conor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Andrew on Apr 24, 2023
Dear Conor,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests and your wonderful feedback will be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards as always!
The check-in was quick and easy, the room was clean and comfortable as always. The hotel is close to Mandela Square and Sandton City which makes it the ideal place to choose when coming to Sandton.
Stayed 1 night in Apr 2023
Response from Andrew van Hasselt on Apr 20, 2023
Dear Peter,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests and your wonderful feedback will be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

WAGNER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Andrew van Hasselt on Apr 19, 2023
Dear Wagner,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful review will be shared with all.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Andrew van Hasselt on Apr 16, 2023
Dear Anonymous, Thank you very much for taking the time to share your experience with us on Hotels.com. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Nicole, Nokesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel!
Stayed 1 night in Apr 2023
Response from Andrew van Hasselt on Apr 12, 2023
Dear Nicole, Thank you very much for taking the time to share your experience with us on Expedia. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Andrew van Hasselt on Apr 30, 2023
Dear Michael, Thank you very much for taking the time to share your experience with us on Expedia. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Michael

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We were travelling with grandchildren and staff were wonderful to them. We had a roll out bed in each of two rooms to accommodate the 6 of us. Bed so comfortable for a child or an adult. Breakfasts are truly world class
Stayed 2 nights in Apr 2023
Response from Andrew on Apr 8, 2023
Dear Michael, Thank you very much for taking the time to share your experience with us on Expedia. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderfully located. Easy access to shopping. Many restaurants and a square. Staff were very welcoming. My room was modern and spacious No complaints
Stayed 2 nights in Mar 2023
Response from Andrew van Hasselt on Apr 2, 2023
Dear Grace, Thank you very much for taking the time to share your experience with us on Expedia. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the proximity to the mall.
Stayed 4 nights in Mar 2023
Response from Andrew van Hasselt on Mar 12, 2023
Dear Tate, Thank you very much for taking the time to share your experience with us on Orbitz. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Mitsuru

Stayed 6 nights in Mar 2023
Response from Andrew van Hasselt on Mar 30, 2023
Dear Mitsuru, Thank you very much for taking the time to share your experience with us on Expedia. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

8/10 Good

Peter Murimi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loveky place with goid surroundings and easy access to shopoijg malls and restaurants. However, the restaurant and the property does not meet the standard. The food at the restaurant including breakfast were of a 3-star quality
Response from Andrew van Hasselt on Jan 9, 2023
Dear Peter Murimi,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests as it assists in improving our service offering.Your comments regarding the food and restaurant is appreciated and will be shared with our management team.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regardsAndrew van HasseltGeneral Manager

10/10 Excellent

Rajit

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Andrew van Hasselt on Dec 19, 2022
Good day John,Thank you very much for taking the time to share your experience with us. As you can imagine, we do not like to see a 6/10 rating. Please could you be so kind as to elaborate on what the problems were that you experienced as we would like to address this on our side.Thank you and kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Troy Dwayne

8/10 Good

Mitsuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

Stephanie

10/10 Excellent

Kelvin

Stayed 1 night in Nov 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, if you're into shopping, you'll have plenty of shops to choose from and scenery was not to bad either.
Stayed 6 nights in Nov 2022
Response from Andrew van Hasselt on Nov 20, 2022
Dear George,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful review will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regardsAndrew van HasseltGeneral Manager

10/10 Excellent

Julio, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels location is exceptional. The staff is great and the rooms.look very updated.
Stayed 4 nights in Nov 2022
Response from Andrew van Hasselt on Nov 18, 2022
Good day Julio,Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful review will definitely be shared with all the staff.May you have a great day further and we look forward to welcoming you back to the DAVINCI in the near future.Kind regards,Andrew van HasseltGeneral Manager

10/10 Excellent

Dharmesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always staff are ever helpful Room was ready at 11 am even though check in is at 2pm
Stayed 3 nights in Nov 2022
Response from Andrew van Hasselt on Nov 12, 2022
Dear Dharmesh,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests.I am very glad to see that you have enjoyed your stay with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regardsAndrew van Hasselt General Manager

10/10 Excellent

Theresa

Stayed 1 night in Nov 2022

10/10 Excellent

phillip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe location and the staff was fabulous
Stayed 8 nights in Oct 2022
Response from Andrew van Hasselt on Oct 23, 2022
Dear phillip,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests. I am very glad to see that you have enjoyed your stay with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regardsAndrew van Hasselt General Manager

10/10 Excellent

Carolyne

Business traveler
Everything was excellent especially the humility of staffs But you ppl need to offer toothpaste and brush for those who use ... some of don't Carry thinking like any other hotel we will be given
Stayed 3 nights in Sep 2022
Response from Andrew van Hasselt on Oct 1, 2022
Dear Carolyne,Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests. Your suggestion regarding the offering of dentil kits, will be taken into consideration. I am very glad to see that you enjoyed your stay with us and we look forward to welcoming you back to the DAVINCI in the near future. Kind regardsAndrew van Hasselt General Manager

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town
An awesome hotel to stay at. When visiting Johannesburg this is my go to place.
Stayed 1 night in Sep 2022
Response from Andrew van Hasselt on Sep 19, 2022
Dear D, Thank you very much for taking the time to share your experience with us on Hotels.com. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful suggesting and arranging tours to maximize our time in Johanesburg.
Stayed 2 nights in Aug 2022
Response from Andrew van Hasselt on Aug 28, 2022
Dear Andrew,Thank you very much for taking the time to share your experience with us on Expedia. I am very glad to hear that you have enjoyed your time with us and we look forward to welcoming you back to DAVINCI Hotel and Suites, in the near future. Kind regards Andrew van Hasselt General Manager

6/10 Okay

Karine, Iqaluit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good hotel, unfortunately personal belonging was stolen from our room, very disappointing.
Stayed 1 night in Aug 2022
Response from Andrew on Aug 8, 2022
Dear Karine Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate all feedback from our valued guests. Please accept my sincere apologies regarding your Items, our housekeeping discover them after your departure and the stuff is kept by our lost and found department. Please advise us whether to keep them for your next visit, or if you have any suggestions regarding this matter. I am very glad to see that you enjoyed your stay with us and we look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager