Ratings based on 268 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai, India

Safe neighbourhood

Posted Jan 5, 2018
We stayed here for two nights in December. Sandton is a safe neighbourhood. You never have to walk on the streets - everything is connected through the mall. The restaurants are at Nelson Mandela square. Very convenient location. The issue we had was that we booked (and paid for) one of their balcony / patio rooms but were given their normal executive rooms instead. When we called to check, the only answer was - “yes sorry but it isn’t available”. We mentioned this to the front desk manager while we were checking out, she was really apologetic and gave us a 50% discount on our airport transfer. I’d still recommend DaVinci for the location, clean and large rooms.
Comment from Hotel Management
Jan 8, 2018 by Andrew van Hasselt, Hotel Management
Dear Anoushka, Thank you very much for taking the time to share your experience with us on Expedia as well. I would like to sincerely apologize for the fact that you did not receive a balcony room as per your reservation. I can assure you that this is not our usual service standard and the Front Office Manager has been investigating this matter further and the necessary corrective action has been taken to ensure similar situations do not happen in future. I am very glad to hear that, despite the problem with your room, you had a wondeful stay with us and should there be anything that we can assist with in future, please feel free to contact me. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
Great hotel. Great staff. I always stay here when I'm in the city.
Comment from Hotel Management
Dec 6, 2017 by Talita, Hotel Management
Dear Anonymous, Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guest. I am very glad to hear that you enjoyed your stay with us and we look forward welcoming back to DAVINCI in the near future. Kind regards, Talita Bos Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Luxurious Stay at the Davinci Hotel & Suites

Posted Nov 13, 2017
A wonderful time and enjoyed every second of my stay - went much too quickly! Staff were fabulous, super responsive - nothing was too much! My room was so nice, comfortable, clean and with a nice balcony. This will be my go to hotel in Sandton - the best of the best!
Comment from Hotel Management
Nov 14, 2017 by Andrew van Hasselt, Hotel Management
Dear J, Thank you very much for taking the time to share your your experience with us. We truly appreciate all feedback from our valued guests and your wonderful comments will defiitely be shared with all. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lagos

Great Hotel As Always

Posted Nov 13, 2017
The staff at Davinci Hotel are always very nice, warm and the same time very professional. They are ever willing to help make sure you have a lasting experience. On check in I got a complimentary upgrade to a corner room that was large than others with a private balcony overlooking the pool. I got a complimentary bottle of wine, R100.00 Dinner voucher with a personal note from the general manager. He Hotel location is one the best for exploring Sandor., right in the middle of the Nelson Mandela Square. Highly recommended.
Comment from Hotel Management
Nov 13, 2017 by Andrew van Hasselt, Hotel Management
Dear Toyedayo, Thank you very much for taking the time to give us a review on Expedia. We truly appreciate all feedback from our valued Expedia Premium VIP guests. We would like to thank you for your wonderful comments regarding the team and I can assure you that they will be shared with all. I am glad you found our hotels location to be most convenient. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Malabo, Equatorial Guinea

Best hotel

Posted Nov 6, 2017
I am just in love with the hotel. Centric, shops within, the spa was great and make nice facials. Food in the Maximilian’s restaurant was just amazingly rich. I will definitely stay at the hotel when I come to Johannesburg. JUST PERFECT.
Comment from Hotel Management
Nov 6, 2017 by Andrew van Hasselt, Hotel Management
Dear Maria jose, Thank you very much for taking the time to share your experience with us on Expedia. We truly appreciate your feedback and your wonderful comments will be shared with all. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2017
Close to everything and walking distance from excellent shops and restaurants.
Comment from Hotel Management
Oct 28, 2017 by Andrew van Hasselt, Hotel Management
Dear Anonymous, Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests and your wonderful comments will be shared with all. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
4 out of 5
by A verified traveler

Lovely hotel

Posted Oct 1, 2017 on Hotels
Stay was lovely. Great hotels and brilliant location. Very modern for South Africa. Only gripe was that our room was not cleaned during our stay.
Comment from Hotel Management
Oct 6, 2017
Dear verified traveller, Thank you very much for taking the time to share your experience with us. We truly appreciate all feedback from our valued guests. Please accept my sincerest apologies for the fact that your room was not cleaned during your stay. I can assure you that it is not our service standard and that this matter will be investigated by the Executive Housekeeper. The necessary corrective action will also be taken with the parties involved. Thank you again for your feedback and we look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Lovely room, exceptional seevice

Posted Sep 19, 2017
Had a great stay. Staff was professionally friendly, extremely helpful. Location is perfect with shopping and restaurants attached via the malls. No complaints at all.
Comment from Hotel Management
Sep 20, 2017 by Talita Bos, Hotel Management
Dear Barb, Thank you for taking the time to write us a review on Expedia. We truly appreciate all feedback from our valued guests. I am very glad to see that you enjoyed your stay so much and found our location to be most convenient. Your wonderful comments regarding the team will be distributed to all. We look forward to welcoming you back to the DAVINCI with smiles in the near future. Kind regards, Talita Bos Guest Relations Manager
5 out of 5
by Von-Mari

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Dear Von-Mari, Thank you very much for taking the time to share your experience with us. We truly appreciate it and can assure you that your feedback will be shared with all. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Andrew van Hasselt General Manager
5 out of 5
by A verified traveler

Best location for shopping,

Posted Sep 8, 2017 on Hotels
Very comfortable, could have better lighting in the rooms( for night reading, makeup etc)
Comment from Hotel Management
Sep 10, 2017
Dear verified traveller, Thank you very much for taking the time to share your experience with us Hotels.com. We truly appreciate all feedback from our valued guests as it assists us in correcting any possible service shortcomings and enhancing guest's experiences. Thank you for your suggestion regarding the lighting in the room and bathroom, this is appreciated and has been forwarded to the relevant management. We look forward to welcoming you back to the DAVINCI in the near future. Kind regards, Talita Bos Guest Relations Manager