Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from America

Very nice for the money

Posted Aug 3, 2015
Everything was nice. The room was a tad stuffy but pleasant. The bed was firm and comforty
Comment from Hotel Management
Aug 11, 2015 by Jaco S , Hotel Management
Dear Victoria, Thank you for providing us with feedback of your stay with us. We appreciate all feedback we receive from our guests. We are so happy you enjoyed a pleasant stay with us. We are also very happy to hear you enjoyed our comfy beds. Yours in hospitality Jaco S
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Oakland, CA

Excellent hotel close to Sandton City

Posted Jun 29, 2015
Pros: Price, location, features, parking.
Cons: Reservations and front desk are not coordinated.
This place has location, location, location. Everything you need close to Sandton City. It has free parking off the street, wifi, and outstanding breakfast is included in price. The restaurant is a bit pricy but good food. Bar is unused but the pool has tables for wine and cheese. One block away is Morningside Shopping Center including grocery, pharmacy, bakery, and 3 excellent restaurants. I recommend Pomodoro with tasty fresh Italian food.
Comment from Hotel Management
Aug 11, 2015 by Jaco S , Hotel Management
Dear Astro, Thank you for providing us with feedback of your stay with us. We appreciate all feedback we receive from our guests. We are thrilled to hear you love our location. We are also very happy to hear you enjoyed so many places conveniently around the corner from us. We hope to welcome you back to our hotel. Yours in hospitality Jaco S
4 out of 5
Recommended
for Families
by A verified traveler

Poor communication lines

Posted May 24, 2015 on Hotels
The front desk staff was not very helpful. It took them 3 hours to assist me with a pair of scissors I needed to open my case. Changed reservations details but these were not put on the system and not communicated to breakfast restaurant staff.
Comment from Hotel Management
Jul 25, 2015 by JacoS, Hotel Management
Dear Valued Guest, Thank you for providing us with feedback of your experience with us. We appreciate all feedback we receive from our guests. Please accept our sincere apologies for waiting so long for assistance and for our lack of communication, we assure you we will be looking into our processes to make sure this does not happen again. We hope to welcome you back to our hotel so we can redeem ourselves. Yours in hospitality Jaco S
3 out of 5
Recommended
for Business Travelers
by Unathi

Posted May 24, 2015 on Hotels
Comment from Hotel Management
Jul 25, 2015 by JacoS, Hotel Management
Dear Valued Guest Thank you for choosing us as your preferred hotel partner, we hope to welcome you back to our hotel. Yours in hospitality Jaco S
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Hotel experience worth a return visit

Posted May 14, 2015
Pros: Bed and breakfast rate was well worth it. The food quality and variety exceeded expectations. The atmosphere is relaxing and the staff helpful.
Cons: Wider selection of television channels.
The check-in/out service was friendly and efficient. Staff were helpful in carrying heavy luggage to the room. Room was clean and well appointed with a very comfortable bed. The breakfast was superb and the variety provided much appreciated. Bistro staff were attentive and the service always friendly. Room service was timely and the food again of superb quality. The hotel is conveniently situated near the Sandton CBD and major highways. Hotel signage along Rivonia Road is highly visible and useful in guiding traveler's to the hotel. Given the proximity of the hotel to this busy road, it still manages to maintain a calming atmosphere when sitting by the well-kept outdoor pool or when inside the hotel room itself.
Comment from Hotel Management
May 25, 2015 by Jaco S , Hotel Management
Dear Nicolle, Thank you for such lovely comments about your stay with us. We are so happy to hear from you. We are thrilled to hear you enjoyed a good stay with us. We hope to welcome you back to our hotel soon. Yours in hospitality Jaco S
4 out of 5
Recommended
for Couples
by Eric

Posted May 9, 2015 on Hotels
Comment from Hotel Management
Jul 18, 2015 by JacoS, Hotel Management
Dear Eric, Thank you for choosing us as your preferred hotel partner, we hope to welcome you back to our hotel. Yours in hospitality Jaco S
4 out of 5
Recommended
for Couples
by Derek from Australia

Very happy stay

Posted May 1, 2015 on Hotels
Very impressed. Good location and very good service by staff.
Comment from Hotel Management
Jul 25, 2015 by JacoS, Hotel Management
Dear Derek, Thank you for providing us with feedback on your stay with us. We appreciate all feedback we receive from our guests. We are so happy to hear you liked our location and enjoyed good service from our staff. We hope to welcome you back to our hotel. Yours in hospitality Jaco S
5 out of 5
Recommended
for Couples
by Pedro from Durban

Falstaff - 10 years later and still 5 star service

Posted Apr 28, 2015 on Hotels
My wife and I were in JHB on business for one night and needed accommodation close to Sandton City. I last stayed at the Falstaff over 10 years ago and I'm happy to report that the same high quality standards still apply. They have also added a new feature which is a complimentary shuttle to and from Sandton CBD which made an evening out for dinner, hassle-free. Breakfast was a superb spread of both a full English and Continental breakfast. Look out for special rates for last minute bookings over weekends.
Comment from Hotel Management
Jul 25, 2015 by JacoS, Hotel Management
Dear Pedro, Thank you for providing us with feedback on your stay with us. We appreciate all feedback we receive from our guests. We are so happy to hear you returned and enjoyed a good stay with us. We are also happy to hear you enjoyed our added service of the shuttle. Yours in hospitality Jaco S
5 out of 5
Recommended
for Everyone
by A verified traveler

The food was superb.

Posted Apr 22, 2015
We stayed one evening and saw the Apartheid Museum (fantastic) and toured through Soweto.
Comment from Hotel Management
May 25, 2015 by Jaco S , Hotel Management
Dear Anonymous, Thank you for providing us with feedback of your stay with us. We appreciate all feedback we receive from our guests. We are so happy to hear you enjoyed a good stay with us. Yours in hospitality Jaco S
5 out of 5
Recommended
for Couples
by yalshire

mi viaje

Posted Apr 21, 2015 on Hotels
super buena
Comment from Hotel Management
Jun 27, 2015 by JacoS, Hotel Management
Estimado Yalshire, Gracias por darnos comentarios sobre su estancia con nosotros. Agradecemos todos los comentarios que recibimos de nuestros huéspedes. Estamos muy felices de escuchar que haya disfrutado de una buena estancia con nosotros, esperamos darle la bienvenida a nuestro hotel. Suyo en la hospitalidad Jaco S