Garden view

Reviews of Premier Hotel Roodevalley

3 out of 5
Premier Hotel Roodevalley
Plot 81 Zeekoegat, Kameeldrift, Roodeplaat, Gauteng

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 110 reviews" "
Rating 8 - Good. 47 out of 110 reviews" "
Rating 6 - Okay. 21 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Khomotjo melvis

Stayed 1 night in Dec 2023
Response from Werner and Team roodevalley on Jan 2, 2024
Dear KhomotjoThank you for your feedback

10/10 Excellent

MM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Werner and Team roodevalley on Jan 2, 2024
Dear MMThank you for your perfect score.Kind regards

4/10 Poor

Hennie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Andreas

Stayed 2 nights in Jun 2023
Response from Lebo on Jul 4, 2023
Good day,Thank you for staying with us.Regards

6/10 Okay

Koena

Stayed 2 nights in May 2023
Response from Lebo on Jul 4, 2023
Good day,Thank you for staying with us.Regards

6/10 Okay

Erick

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Last vist
Dam is polluted with terrible smells everywhere. Maintenance on the hotel is lacking!
Stayed 2 nights in Apr 2023
Response from Lebo on May 10, 2023
Good day,Thank you for staying with us.The dam is caused by the heat and there is absolutely nothing we can do about it.Regarding maintenance we not sure which part you referring to so that we can work on it.RegardsLebo

6/10 Okay

nondumiso

Traveled with group
Disliked: Staff & service
Stayed 3 nights in Apr 2022
Response from Margie on May 4, 2022
Dear Guest So pleased you enjoyed your stay with us. Thank you for your valued feedback. Trust you will come and visit again soon. Regards Margie

8/10 Good

Jean-Pierre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities.friendly stuff.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved hiw quite it is ande peaceful
Stayed 2 nights in Jul 2021
Response from Margie on Jul 28, 2021
Thank you for your positive feed back. Glad you enjoyed your stay. Looking forward to your next visit with us. Regards Margie

10/10 Excellent

Yolenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premier Hotel Roodevalley is the best of the best
From our Arrival to Departure the service was out of this world, I was there with my lady friends celebrating my 40th Birthday. Breakfast, Dinner, Massage & picnic everything was well organized the staff are friendly and smiling at all times,. They made my weekend extra special loved every minute of the time I have spend the, will be taking my kids for visit soon.
Stayed 2 nights in Jul 2021

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so amazing
Stayed 2 nights in Jan 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very disappointed
Checkin was fine. Took just a moment. However, we were disappointed in the room. The aircon did not work well. The internet NEVER worked inside the room, and when we went to notify the front desk of the issues, we discovered that the phone line did not work. I went to the front desk and they promised to send maintenance. They never showed up the whole time we were there. So, it was hot all night, and then discovered there was only one towel for 2 people. Would not recommend this hotel. And when we went to check out, all they said was sorry, and never once asked if there was a way to rectify the situation.
Stayed 1 night in Nov 2020
Response from Christopher - Hotel Administrator on Nov 23, 2020
Dear Valued Guest, Thank you for taking the time to give us such a constructive feedback. Please allow me to escalate this matter immediately. This experience is totally unacceptable.

8/10 Good

Nombuso

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Administrator on Nov 17, 2020
Your recent rating is of great encouragement! Thank you.

10/10 Excellent

Reneva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven of Tranquility
Beautiful scenery. Excellent, efficient service. Warm, welcoming staff. A great atmosphere for rest and relaxation. Lots of opportunities for scenic walks.
Stayed 2 nights in Dec 2019

10/10 Excellent

Riaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Excellent staffs all friendly helpful and cheerful
Stayed 2 nights in Nov 2019

8/10 Good

Annin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Jenny

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Bronwen, Johannesburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient check in. Clean rooms. Comfortable beds. Very friendly and courteous staff
Stayed 1 night in Nov 2019

8/10 Good

Zani

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a pleasant experience
Stayed 1 night in Apr 2019

8/10 Good

Shaun

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2019

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cell reception non existant and wifi useless in room. Tv reception poor and grainy. Staff very friendly and helpful. The room very spacious. The facilities excellent. Great for a getaway from technology
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Roodevalley
Always an amazing place to stay at. The staff are absolutely amazing and I have never been disappointed
Stayed 2 nights in Sep 2018

8/10 Good

Khomotso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a quiet and quality time. The breakfast was delicious
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Good family night away
This was a lovely night away for Mother’s Day. There is plenty to do and the kids loved the outdoor jucuzzi. The bedroom was comfortable and clean. Beds wonderful. View brilliant. Downfall was a lack of maintenance. Our hot blanket was missing a plug and on the other double bed hot blanket was stolen. They did send maintenance and did try to help. Dinner was a let down. Food is expensive with little variety. Plated meals would be better. Breakfast was however wonderful
Stayed 1 night in May 2018

8/10 Good

Jenny

Liked: Cleanliness, staff & service, room comfort
Faircity
This was our Third time at Faircity, service was not as good as our two previous trips. No towels in the bathroom, no dustbin in the room, no water to drink. Rooms need some TLC, new carpets, wooden doors need to be redone.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

ECKARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Excellent service from friendly staff who went the extra mile to make our stay enjoyable
Stayed 2 nights in Feb 2018

10/10 Excellent

marin anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice getaway
quiet weekeend trip
Stayed 3 nights in Dec 2017

6/10 Okay

Anusheri

Liked: Staff & service
Stayed 1 night in Jan 2018

8/10 Good

Ayanda

Liked: Cleanliness, staff & service, room comfort
Great stay, some beautiful views as well.
Stayed 3 nights in Dec 2017

6/10 Okay

Farhana Mangrey, Pretoria

Liked: Cleanliness, staff & service, room comfort
December getaway
The hotel has such lovely amenities, with fantastic scenery to go with it. We had poor service on our first day, we had to complain and make such a scene for things to improve. Hotel was not prepared for the number of guests who had checked in. Previous maintenance issues were not addressed and remained unaddressed when we left. Also prepare to be shortchanged if you're vegetarian or eat halaal food. It's an inconvenience to the chef to cater for you! Really not worth the money you pay for breakfast to be included.
Stayed 1 night in Dec 2017

8/10 Good

Refentse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

MA

Liked: Staff & service, property conditions & facilities
Our stay was very nice! Breakfast was great! Only thing that bothered was that there was only 2 towels for 4 guests, and the room smelled a bit like wet carpet!
Stayed 2 nights in Nov 2017

10/10 Excellent

Ms CH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stunning room and very comfortable - clean and with aircon. At first they gave us the wrong room - I had booked an Executive suite with a river view. Had to go back to reception and complain so they corrected it but we still didn't get our river view. Service at the pool could be improved - it was boiling hot and we kept having to walk all the way to the restaurant bar to find a waitress and order our refreshments ourselves.
Stayed 1 night in Nov 2017

6/10 Okay

madalise

Neat and easy to reach.
It was pleasant staff from the gate personal was vey friendly alover neat and quiet.
Stayed 1 night in Oct 2017

4/10 Poor

Kholwani

Liked: Property conditions & facilities, room comfort
Not so good
Stayed 3 nights in Oct 2017

6/10 Okay

Mrs Mafoko G.M.

The level of noise was too high!
I did not get what I expected. I was told that I did not pay while checking in, but I paid when I booked. I was promised that a feedback will be given to me since the system was slow, I left without any feedback. I had a special request for biltong platter, to my surprise I wad given kebabs, no communication before hand.
Stayed 2 nights in Oct 2017

8/10 Good

KALEEKAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our one night stay was comfortable, breakfast was excellent
Stayed 1 night in Sep 2017

10/10 Excellent

Black Trek Travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey good value for money.
This place is very well looked after. The staff is friendly and helpful they even offered to help us dish up for breakfast. The breakfast was great and fresh. They had different sizes of cup and mugs at the coffee/Tea station which I so appreciated. so thoughtful. The rooms are spacious and clean . bedding was comfortable, I loved the fact that all rooms has a sliding door to the garden area. we loved it and we will definitely go back. The property is also easy to find.
Stayed 1 night in Sep 2017

8/10 Good

Emsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
it was nice stay
Stayed 1 night in Sep 2017

10/10 Excellent

Kekeletso, Midrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience and i really had a relaxed stay
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied, great stay
Our stay was great. we went at the low season so the hotel was not too busy. the staff were friendly and the breakfast was great. their burger for lunch was not wow but edible. i would suggest they put a minibar fridge in the rooms, that would've made our stay more comfortable. our overall experience was great. we enjoyed.
Stayed 3 nights in Jan 2017

8/10 Good

C F A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a night, very friendly staff
Location is very hard to find without any GPS address given. We loved the jaccuzi outside in the beautiful surroundin. The room is nice but the bed too small (queen bed and not king bed).

8/10 Good

Gavin

Liked: Staff & service, room comfort
So much potential
The property is amazing with so much potential, but needs a bit of love. It has an outdoor Jacuzzi which is a huge plus, but it needs a good clean, and the water isn't nearly warm enough. The restaurant is also a little run down with not much variety in terms of food. Reception and staff were amazing and really helpful - they went out of their way. So I feel a little sad to give this a lowish rating, but his place has so much potential. They had free wifi, but basically unusable.

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing weekend. Good was delicious. I will recommend it to my friends

8/10 Good

Sithole, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always impressed by this place!
Very refreshing