Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Sasha from Johannesburg

Booking not honoured, refund not forthcoming

Posted Jun 3, 2014
Pros: Great food.
Cons: Friendliness of check in staff, better response times from reservations.
Location: Secluded. Which is super!
When I checked in, having booked and receiving confirmation via Expedia, the hotel had no such record. The check in manager was not exactly the friendliest chap and asked me for the rate quoted, which I thought was hardly professional. When I complained post my stay, with the email received from Expedia, I was promised a refund, after waiting ten days nothing was forthcoming. This left a pretty bad taste in my mouth. Other than that, the hotel is beautiful, the room was not what I had booked via the Expedia website (it was not even in the system) and lucky for us there was a room available. The reservations staff offered a refund, but that never came.
5 out of 5
by Steve from Chicago

Solid 5 stars

Posted Nov 26, 2013
I fly for a living and stayed at hotels all over the world. This hotel is hands down one of the best in every regard and in the top 1% of anything if ever seen. I joked that it made the Four Seasons look like a Howard Johnson. But it is easily on par or above Four Seasons in every regard.... And the staff has pride in their hotel and it shows. Highly recommended. Also, fantastic gym and spa. Call them to have airport transportation ready and waiting. Hope to return.
Comment from Hotel Management
Mar 12, 2015 by Mr Kewley, Hotel Management
Dear Guest Thank you for taking the time to write a review about our Hotel. Your kind comments about the Fairlawns Boutique Hotel are most appreciated, and will be shared with my Team. As a recognized 5 star Hotel we strive for more in order to remain a unique and exclusive establishment, where only the best service is delivered. We look forward to an opportunity to welcome you back to our Sanctuary in the City. Kind Regards Mr Michael Kewley Managing Director
5 out of 5
by Peter from Melbourne VIC, Australia

A superb hotel

Posted Aug 8, 2013
Pros: The charm and beauty of the hotel and its settings.
Location: An upmarket location in Johannesburg.
Fairlawns exceeded our expectations. A truly magnificent boutique hotel in beautiful setting. The French styled chateau buildings are the real thing - exceptionally well built and fitted out. The staff went out of their way to make our stay a memorable experience and I would thoroughly recommend this hotel for anyone looking for a peaceful and and relaxing stay.
5 out of 5
by A verified traveler from London

Fantastic Boutique Hotel

Posted Jul 31, 2008
I stayed here twice on either side of a trip to Madagascar. It is about 25 mins from the airport but worth every minute. The rooms are beautiful, the service and food tremedous and on a cold winters night they will light the real fire in your room and when you get back from dinner there is a hot water bottle in the bed. Nothing is too much trouble. Go there you wont be disappointed!
5 out of 5
by A verified traveler from Mexico City

Great hotel for both business or leisure

Posted Jul 16, 2008
The Fairlawns Sandton Hotel was a gratifying experience. The rooms are large, each one is themed (mine was Louis XV themed) with large bathrooms, nice ammenities and superb service. The hotel is in a calm and quiet place of Sandton, albeit a bit away from Sandtons commercial zone, however, the hotel (at my time of stay) would drive you into Sandtons center. The food was good, the people really attentive. Would definitely stay again
5 out of 5
by A verified traveler from Surrey

A very beautiful colonial style hotel

Posted May 20, 2008
The staff were highly attentive and the rooms generously proportioned and well equipped. Staying here made a business trip a pleasure.