Couples treatment rooms, sauna, steam room, body treatments

Reviews of Four Seasons Hotel The Westcliff, Johannesburg

5 out of 5
Four Seasons Hotel The Westcliff, Johannesburg
67 Jan Smuts Avenue, Randburg, Gauteng

Reviews

9.6

Exceptional

Rating 10 - Excellent. 247 out of 315 reviews" "
Rating 8 - Good. 53 out of 315 reviews" "
Rating 6 - Okay. 8 out of 315 reviews" "
Rating 4 - Poor. 4 out of 315 reviews" "
Rating 2 - Terrible. 3 out of 315 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leverne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Donatas

Stayed 2 nights in Mar 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Philip

Liked: Cleanliness
The property is falling apart and the food is gross.
Stayed 2 nights in Jan 2024

10/10 Excellent

Clyde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, staff were lovely, area was lovely and the buffet breakfast was extraordinary. Highly recommend.
Stayed 3 nights in Dec 2023

2/10 Terrible

Wayne

Stayed 3 nights in Dec 2023

10/10 Excellent

Sriram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff we have encountered went above and beyond to help us make our stay most memorable… thank you to all, we can’t wait come back, and enjoy the best service ever. Happy Holidays!
Stayed 4 nights in Dec 2023

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at the Four Seasons. I would highly recommend to anyone travelling to Jo'Burg. The staff could not have done more, and it was a really friendly environment to stay. The room was large, with a lovely balcony. The bed was arguably one of the most comfortable I have slept in. The shower and bathroom was spacious too.
Stayed 1 night in Nov 2023

10/10 Excellent

Taoheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed here for two nights in transit, but the location was phenomenal. It lay tucked away on the top of a mountain with splendid views of Jozi. The property is clean and well maintained at all times. It also was a safe locale in Johannesburg. The service is exceptional with the staff being friendly and ready to meet your need at all times. What stood out to me the most was the food! Every item, every meal I tried from the restaurant to room service was exceptional with taste and satisfaction.
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Nice big room. Great breakfasts. Obviously more expensive than other properties but very secure and nicely located to get to nearby areas. Flames is a nice restaurant although I did eat better elsewhere.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nigel, San Clemente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully attentive staff (as always at a Four Seasons) with the hotel set in a beautiful area high up overlooking Joburg and the surrounds
Stayed 1 night in Oct 2023

10/10 Excellent

tasheer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel set on a cliffside. A real oasis in Johannesburg. Staff were wonderful. Rooms are very comfortable but a bit dated. Spa, gym and pool facilities are great. Have breakfast early in the morning. Beautiful view, and wonderful light.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was amazing. The service was top-notch. The views are spectacular
Stayed 1 night in Sep 2023

10/10 Excellent

galit harel

Liked: Amenities
Excellent service and very convenient accommodations
Stayed 3 nights in Sep 2023

10/10 Excellent

david

Stayed 3 nights in Sep 2023

10/10 Excellent

Radina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews but this hotel exceeded all our expectations. The views, dining options and pool are lovely. There is space to walk after dinner which is such a treat in Joburg. But most of all the staff was just fabulous. We had 2 separate 1 night stays in our lay over days in Joburg and the hotel kindly agreed to keep a bag for us so we don't have to take it on our ongoing journey. On arrival, they checked us in at 9 am and a lovely complimentary breakfast was waiting for us in the room ( I suspect this is based on availability but it was so much appreciated after 10 hour overnight flight). Once we returned for the second night stay we had our bag waiting for us already and exactly the same room with staff even remembering my husband's breakfast order. We have stayed in many places in Joburg but I would struggle to find any that come close to such excellent service.

10/10 Excellent

E

Stayed 5 nights in Jul 2023

10/10 Excellent

Basil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an extraordinary experience in Johannesburg! From the moment we checked in! The staff could not have been more wonderful, accommodating, and professional. Can't wait to go back to this absolutely magnificent location and enjoy that fabulous breakfast again soon!
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond 5 stars!
I absolutely loved and even cherished my stay at Four Seasons! It was above and beyond 5 star treatment! And as impeccably professional as every of the staff were, I felt like we were dear friends. It was so very fun! I would go back any day and would have everyone I know stay there!!!!! Janelle
Stayed 3 nights in May 2023

10/10 Excellent

Carl Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just top notch !!!!
Stayed 3 nights in May 2023

10/10 Excellent

Tinashe

Stayed 1 night in May 2023

10/10 Excellent

Suhail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Christian

Stayed 1 night in Apr 2023

10/10 Excellent

Johanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Jan 2023

10/10 Excellent

ash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Impeccably maintained. A great garden resort.
Stayed 1 night in Jan 2023

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with great views and helpful staff. Relaxing vibe.

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay. Service was excellent and best breakfast. Definitely recommend and will be back:).
Stayed 2 nights in Dec 2022

10/10 Excellent

anna

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. We arrived for one night only as our BA flight landed 4 hours late and we missed the connection. All was good apart from F&B which took well over an hour to deliver a light lunch, strange as we were almost the only people eating. Management response however was strong and caring so one have to assume that the chef got stuck in the cold store. That blip aside it’s a goodun

10/10 Excellent

Yavini

Stayed 1 night in Nov 2022

10/10 Excellent

LA FLEUR

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great safe location. Not close to city but easy and cheap Uber to city. Fantastic hotel and what is expected of four seasons. My only complaint was lack of service one morning for breakfast where I had to get up and seek someone out to obtain service. I hope it’s an aberration.
Stayed 4 nights in Nov 2022

8/10 Good

Charanjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2022

8/10 Good

Abdulla

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff in the breakfast and dining. Only one dining option. We booked a garden view room, while the assigned room had no view and was very far and up and down of several stairs, we went back to the reception and requested a better room, The next room offered had an excellent view and location. The hotel manager was very helpful in managing our extended stay and provided very useful information places to visit in Johannesburg.
Stayed 1 night in Oct 2022

10/10 Excellent

Meital

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
It was ferfect,the service,the breakfast the gym,the team was eager to assist and we dont have a thing that need to be changed
Stayed 1 night in Sep 2022

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Must Stay
Possibly the most wonderful and friendly service I've ever experienced. Everything was heavenly, including the room, staff, food and spa. A must! Forget any other hotel in Johannesburg
Stayed 1 night in Sep 2022

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Leo, Pacific Palisades

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently well trained staff who made us feel welcome as if we’d been residents.
Stayed 2 nights in Aug 2022

10/10 Excellent

Nicola, Papakurs

Stayed 1 night in Aug 2022

10/10 Excellent

Kaveri, Johannesburg

Stayed 1 night in Jul 2022

10/10 Excellent

Akbarali, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Skye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a really lovely hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

Aadil

Stayed 1 night in Feb 2022

6/10 Okay

Dershen

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
It was very disappointing.....stayed for 1 night....room wasn't ready...check in was done one and a half hours later. Only at 4.30pm. No apologies whatsoever....
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. The staff was very welcoming, friendly and accommodating. It’s a fabulous place.
Stayed 3 nights in Dec 2021

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Absolutely incredible. The care and effort from all of the stuff ensuring your stay is great is felt all the time. The best hotel experience I've had.
Stayed 1 night in Dec 2021