Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from marilia-Sp

Muito Boa

Posted Jun 27, 2016
Pros: Shuttle para Mandela Square e a cordialidade dos funcionarios
Cons: Academia
Location: Localização excelente!!
Hotel apresentou boa cordialidade, fizeram check-in antecipado sem custo. Ponto negativo que destaco é a internet que é pago e por sinal uma fortuna!
Comment from Hotel Management
Jun 30, 2016 by Gert, Hotel Management
Dear Adriano Thank you very much for your review. I am pleased to hear your stay with us was a positive one and the service received from team members was of a friendly and welcoming nature. I apologise for the internet issues and can assure you that our IT team is continuously working on improving the service. We look forward to welcoming you back in the near future. Kind Regards Gert Venter Hotel Manager
4 out of 5
by A verified traveler from Sydney

Near Sandton city

Posted Apr 30, 2016
Friendly and efficient staff, lovely entrance to hotel
Comment from Hotel Management
May 3, 2016 by Gert, Hotel Management
Dear Chez Thank you very much for your feedback. I am delighted to hear that you enjoyed your stay with us. We look forward to the next one. Kind Regards Gert Venter Hotel Manager
4 out of 5
by A verified traveler from new zealand

Awesome hotel excellent location

Posted Apr 17, 2016 on Wotif
Friendly staff, excellent location, awesome curry, recommend to anyone
Comment from Hotel Management
Apr 26, 2016 by Gert, Hotel Management
Dear Ashleigh and Pete Thank you very much for your warm feedback. We look forward to your future stays with us. Kind Regards Gert Venter Hotel Manager
4 out of 5
by Jesper from Odense

Posted Apr 15, 2016 on Hotels
Dejligt hotel som lever op til de 5 stjerne. Der var især en rigtig dejlig pool med grønne omgivelser, selv om det er midt i byen! Eneste minus er at der ikke er WiFi på værelset, med mindre du betaler ekstra for det, der er dig udmærket WiFi på de fællesområder.
Comment from Hotel Management
Jun 18, 2016 by Gert, Hotel Management
Kære Jesper Mange tak for at dele din feedback. Jeg er glad for, at dit ophold hos os var en positiv, og at du har haft vores eksterne faciliteter. Jeg undskylder for wifi spørgsmålet og kan forsikre dig, at du kommentarer vil gå til den videre udvikling af vores tilbud. Venlig hilsen Gert Venter Hotel manager
5 out of 5
by A verified traveler from London

Excellent location

Posted Apr 15, 2016
Stayed at Hilton hotel a few days ago and I must say I was more than Impressed. Excellent services especially the members of staff. They were very friendly, helpful and welcoming. The rooms were clean and the bed was very comfortable.
Comment from Hotel Management
Apr 18, 2016 by Gert, Hotel Management
Dear Kisto Thank you very much for sharing your review with us. I am pleased that your stay was a positive one and that the service you received was of such a high standard. We look forward to warmly welcoming you back. Kind regards Gert Venter Hotel Manager
5 out of 5
by DAVID from Gaborone

Great service

Posted Mar 29, 2016 on Hotels
Relaxing place to stay. Great location. Great service
Comment from Hotel Management
Jun 4, 2016 by Gert, Hotel Management
Dear DAVID Thank you very much for sharing your feedback. I am pleased to hear that your stay with us was a positive one. Kind regards Gert Venter Hotel Manager
3 out of 5
by A verified traveler from montreal

Too expensive for what it is

Posted Mar 11, 2016
The room was clean that is the only good I have to say. You need to take 2 elevators to get from car to room, when peek points you can wait up to 10 min to get to your room. There is no alternative to the elevator other than the emergency stairs which are old and dingy with water stains and mold. The only way I found to the pool was the same dirt emergency exit. The pool had discoloration, not sure what from, no one was using it, was my primary reason for staying at this hotel, didn't even get to use it. I asked to get a change in towel cause I don't like my room cleaned everyday and took then half a day to bring them to me. Should not be more than 3 stars.
Comment from Hotel Management
Apr 6, 2016 by Gert, Hotel Management
Dear Margo Thank you for taking the time to write this review. I would like to sincerely apologise for the negative experience you had at the hotel. I can assure you though that your comments have been reviewed and will most certainly go towards the further development of our service delivery and offerings. We hope that you will consider staying with us again in the future. Kind regards Gert Venter Hotel Manager
5 out of 5
by KYU YOUNG

good hotel

Posted Mar 1, 2016 on Hotels
good
Comment from Hotel Management
Jun 4, 2016 by Gert, Hotel Management
Dear KYU Thank you for sharing your positive feedback with us. Kind regards Gert Venter Hotel Manager
5 out of 5
by JUN YEOL from 성남

구관이 명관. 역시 힐튼

Posted Feb 29, 2016 on Hotels
요하네스버그 중심지 샌톤에 위치하고 있으며, 친절한 직원들, 안락한 시설. 역시 힐튼
Comment from Hotel Management
Jun 4, 2016 by Gert, Hotel Management
Dear JUN YEOL Thank you for sharing your feedback with us. I am pleased that you enjoyed your stay. Kind regards Gert Venter Hotel Manager
5 out of 5
by danny from Wilrijk

Great

Posted Feb 28, 2016 on Hotels
Ga reeds 15 jaar naar herzelfde hotel
Comment from Hotel Management
Jun 4, 2016 by Gert, Hotel Management
Dear Danny Thank you very much for your feedback. We truly value you as a guest and look forward to your future satys with us. Kind regards Gert Venter Hotel Manager