Ratings based on 84 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Aug 19, 2015 on Hotels
Toilet were leaking. Room did not smell clean or fresh
for Familiesby Nguyen from Vietnam
Good hotelPosted Aug 2, 2015 on Hotels
Good service. Good restaurant, especially Japanese grill. Good concierge.
for Business Travelersby A verified traveler from Chicahgo, IL USA
Good Business Hotel for SandtonPosted Jun 22, 2015
Pros: We liked the location, restaurant, bar, conference rooms and the staff.
Cons: Not much; pretty spot on.
Location: Not too close to the highway but a great area of town and close to the train station as well.
For our company we like this hotel both for location as well as focus on the customer. We don't need to be connected to a large galleria and this hotel seems to be all about the business customer. The staff is excellent in every way and the amenities for business meetings are very good. I recommend this hotel for business meetings and conferences.
for Couplesby marius from George ,Western Cape
Worst 5* Hotel everPosted Jun 10, 2015 on Hotels
Worst service i ever had in a 5* Hotel The Radisson and Michaelangelo is a much better bet.
for Familiesby Julie from London
Really goodPosted May 4, 2015 on Hotels
My two days was comfortable and the shuttle bus service to sandton was available. I did not get to use the outside pool due to my schedule but from my window it looked good. Free Wifi was available in public areas but we also received it from our room by a stroke of luck.
for Everyoneby A verified traveler from Sylvan Lake, Alberta, Canada
Beautiful hotel, an easy walk to Mandela SquarePosted Apr 9, 2015
As a tourist, I found it comforting and convenient to be able to book all our sightseeing tours and transportation through the hotel concierge. The buffet breakfast was amazing... A great start to our day!
for Couplesby Victor from Australia
too much creature comfortPosted Apr 7, 2015 on Hotels
Excellent service and hotel was good shopping malls either you have to go by taxie or hop on hop off bus.restraunt was good about five people would come and ask whether everything ok its rather annoying.Wifi not free restraunt bar all superb
for Familiesby Zidesh
Posted Feb 16, 2015 on Hotels
for Everyoneby A verified traveler from Toronto, Canada
Excellent service, highly recommendedPosted Jan 19, 2015
Pros: Breakfast especially.
Cons: Free internet in the room.
Very friendly, excellent service, shuttle to surrounding attractions and dining. Great breakfast, one of the best I had in a hotel.
Comment from Hotel Management
Mar 6, 2015 by Luxmi, Hotel Management
Dear Mr Alex Thank you for choosing to stay at the Hilton Sandton and for sharing your valuable feedback with us. Hilton prides itself with guests like you having the feeling of being at home while away from home. Our main aim being guest satisfaction and quality delivery, we do take our guests and their wellbeing very seriously and always hope to meet and exceed our guestsâ expectations. We are delighted to see that you thoroughly enjoyed your time with us and I would like to thank you once more for bringing to our attention the great service you had received from our team members at Hilton Sandton. We are glad to see that we met your expatiation. Feedback like yours always makes all efforts truly worthwhile. Mr Alex, please be assured, we all are looking forward to welcoming you back to the Hilton Sandton in sunny South Africa one day, and if I can be of any further assistance to you, please do not hesitate to contact me at any given time. It will be always a pleasure to assist. Sincerely Luxmi Moonsamy PA to the Hotel Manager
for Personal Eventby A verified traveler
Lovely hotel, and kind staffsPosted Jan 12, 2015 on Hotels
Hotel people are kind, and warm. Specially business center staff is very specialist for the internet access. Also I really enjoyed a breakfast, and hotel interior...