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Get an overview of this hotelLuxury Johannesburg hotel in Rosebank, near South African Museum of Military History

Location

Located in Rosebank, this luxury hotel is 0.4 mi (0.7 km) from Rosebank Mall and within 3 mi (5 km) of South African Museum of Military History and Johannesburg Zoo. Sandton City Mall and Sandton Convention Centre are also within 3 mi (5 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 244 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and 24-hour room service. Guests will also find satellite TV, DVD players, and refrigerators.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hyatt Regency Johannesburg features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. 9 meeting rooms are available. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hyatt Regency Johannesburg has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 9 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Coffee/tea in common areas 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Health club 
  • Computer station 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 11 
  • Multilingual staff 
  • Total number of rooms - 244 
  • Valet parking (surcharge) 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference center 
  • Number of meeting rooms - 9 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Steam room 
  • Outdoor pool 
  • Free use of nearby fitness center 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Phone 
  • Bathrobes 
  • Free bottled water 
  • Satellite TV service 
  • In-room childcare (surcharge) 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Desk 
  • DVD player 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Separate bathtub and shower 
  • Slippers 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

English breakfasts are available for a surcharge and are served each morning.

This hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

  • Golfing nearby 

Spa Services

Amani Spa has massage/treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 15 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 800 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

A city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: ZAR 780 per vehicle (one way)
  • Self parking fee: ZAR 140 per night
  • Valet parking fee: ZAR 140 per night
  • Rollaway bed fee: ZAR 800 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hyatt Johannesburg
  • Hyatt Regency Hotel Johannesburg
  • Hyatt Regency Johannesburg
  • Johannesburg Hyatt
  • Johannesburg Hyatt Regency
  • Regency Hyatt Johannesburg
  • Hyatt Regency Johannesburg Hotel Johannesburg
  • Hyatt Regency Johannesburg Hotel

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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5 out of 5
by from chile
Posted Jan 20, 2017
Ven good hotel, They did and upgrade of our room and it was very good.
Comment from Hotel Management
Jan 27, 2017 by PR Manager
Dear Alberto, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are thrilled that it was a positive one! We do hope to welcome you back to our hotel in the near future. Kind regards, The Hyatt Regency Johannesburg Team
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My stay at Hyatt Regency

2 out of 5
by from London
Posted Jan 7, 2017
Arrived at 22:00, toilet didn't work properly, when flushing it didn't stop running the water and did nit refill the tank this it couldn't flush again. I called reception, was told an engineer is coming, someone knocked around 1am we were sleeping by then, s/he rudely let herself in switch on the light, switched it off again and left. Shortly after that the phone in my room rings (mind you it was after 1am) someone asked if its ok to fix the toilet, obviously not because we were sleeping. I called in the morning, a lady was sent up to my room, she said she couldn't fix the toilet, the system is too old and need changing. I called reception again because my boys needed to use the toilet, the engineering lady opened room 721 and said she would leave the door open foe us to use until we check. Surprisily when I went to 721 to use the toilet it was locked again. This was the worst experience of my life. My boys (both 7) were literally begging me to call as they could not cope any more and were desparate to releve themselves. The water in the toilet tank ran throughout the night making the sound of a flushing toilet. Really and truly we had a very unpleasant experience and I reported this matter before we checked out. Apart from this, staff is very friendly, hotel is beautiful and nicely decorated. Will come back again but will be gutted to have similar experience.
Comment from Hotel Management
Jan 17, 2017 by Guest Relations Manager
Dear Fikiswa, Thank you for taking the time and trouble to share your most recent experience with us. It is important to us to receive your feedback and to learn where we can improve our service and facilities. We were disappointed to read that you encountered some issues while staying with us, we will most definitely address these with the relevant teams. We value your opinion and patronage and hope that we will have an opportunity to welcome you back for a greatly improved experience. Kind regards, The Hyatt Regency Johannesburg Team
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Beautiful hotel

5 out of 5
by
Posted Sep 13, 2016
Great room and bath and I'm a frequent traveler and nit that easy to please. Hotel connected to mall and restaurant area and shopping.
Comment from Hotel Management
Oct 7, 2016 by ValentinaMarmouget
Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are thrilled that you enjoyed your stay with us! We do hope to welcome you back to our hotel in the near future. Kind regards, The Hyatt Regency Johannesburg Team
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Failed to honor Expedia pre-paid breakfast

2 out of 5
by from DC
Posted Sep 12, 2016
Pre-paid breakfast and despite being shown evidence both the Hotel staff clerk and then the hotel manager refused to credit my account. Both staff clerk and hotel manager were condescending in attitude. This treatment ruined an otherwise pleasant stay.
Comment from Hotel Management
Oct 7, 2016 by ValentinaMarmouget
Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are glad that it was overall a positive one! We were however disappointed to read that you encountered certain issues while staying with us, all of your comments have been noted and will most definitely be shared and addressed with our teams. We do hope to welcome you back to our hotel in the near future. Kind regards, The Hyatt Regency Johannesburg Team
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Great venue for the conference

5 out of 5
by
Posted Apr 25, 2016
Pros: Food and rooms
Cons: Open reception on arrival late in an evening.
Helpful staff. Lovely food. Good gym. Finding the doors locked on a late arrival was a bit off putting though. 1pm isn't that late and after a long day traveling not quite what you expect as a welcome at a 5* hotel. Otherwise fabulous
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A very nice and well-located hotel in Johannesburg

5 out of 5
by from Tel Aviv
Posted Feb 20, 2016
Pros: Location and service.
Location: I took a day trip to the Pilanesberg Park, and loved it. I only stayed at the hotel for a couple of days.
This hotel is great in terms of location, structure, and service. I booked a club-access room, and it was nice. The hotel is attached to a large shopping mall, which makes it nice and with many options for dining.
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Friendly, efficient, convenient location

4 out of 5
by
Posted Nov 3, 2015
Pros: Flexible about check in and check out times - got me a room before 2pm on arrival and I didn't have to check out until 2pm on day of departure
Cons: Promote Joburg's many attractions, at the same time emphasising the safety aspects.
Location: Gautrain for access, Apartheid museum, Military history museum, 2* botanical gardens, Soweto tours, day safaris
Good combination of efficiency and friendliness Foreman and rest of front desk and concierge team. Very welcoming on entering and leaving the hotel. Chamber maids, staff in bar and restaurant
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Good location with nice restaurants and shopping.

3 out of 5
by from Gaborone
Posted May 16, 2015
Pros: I like the location
Cons: The cleaning in the rooms and a welcome note
Location: Shopping and good restaurants
This was my second stay at the hotel. The experience this time was a little disappointing. I had to phone reception to ask for wifi password. The last time I had a welcome letter and fruit in my room. This time there was nothing and the room was not as clean as the last time.
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Great hotel next to rose bank mall with access to

5 out of 5
by from Gabs
Posted Jan 2, 2015
Pros: Ww loved everything! It's situated in rose bank mall where there is everything for everyone to do!
Cons: Nothing!
Location: Great shopping Wonderful dining
We had a wonderful and restful experience in beautiful place. My kids and I totally loved the place and the atmosphere.
Comment from Hotel Management
Jul 25, 2015 by Valentina
Dear Jane, We would like to thank you for taking the time to review your most recent experience at our hotel and we are thrilled it was a positive one! We will be sure to share your comment with our team. we hope to welcome you back to Hyatt Regency Johannesburg in the near future. Kind regards, The Hyatt Regency Johannesburg Team
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Excellent business hotel

4 out of 5
by from London
Posted Jun 16, 2014
Very professional service and a very convenient location to meet clients and contacts
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