Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easy, safe walk from airport. Well prepared food in the restaurant. Kind staff.
Elizabeth
Stayed 3 nights in Apr 2024
Response from BeautyL on Apr 24, 2024
Dear Elizabeth.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
Very nice and convenient
Friendly employees and great breakfast
Patricia
Stayed 1 night in Apr 2024
Response from BeautyL on Apr 15, 2024
Dear Patricia.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.We hope that you will give us the opportunity to serve you again in the future.Kind regards, Beauty Lebelo, Guest Relations Manager.
Dear Ermilo.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
Response from Elsabe van der Merwe on Mar 23, 2024
Dear Adekemi Thank you for taking the time to tell us about your experience at InterContinental Johannesburg OR Tambo Airport hotel and for rating us a wonderful 5 out of 5 rating.We look forward to welcoming you bac in the not too far distance.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 Excellent
Yaw
Feb 24, 2024
Yaw
Stayed 1 night in Feb 2024
Response from BeautyL on Feb 26, 2024
Dear Yaw.Thank for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards.Beauty Lebelo.Guest Relations Manager.
10/10 Excellent
judith, White Plains
Feb 19, 2024
Liked: Property conditions & facilities
Perfect location for catching a next day connecting flight. Food and staff first rate.
judith
Stayed 1 night in Feb 2024
Response from BeautyL on Feb 19, 2024
Dear Judith.Thank you for taking the time to tell us about your experience at InterContinental Johannesburg O.R. Tambo Airport hotel.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in Gauteng.Sincerely.Beauty Lebelo.Guest Relations Manager.
10/10 Excellent
Joan, MISSISSAUGA
Feb 15, 2024
Liked: Amenities
Clean, all staff extremely professional and friendly. The rooms are spacious
Joan
Stayed 1 night in Feb 2024
Response from BeautyL on Feb 15, 2024
Dear Joan.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Your feedback ensures that we remain on our toes and remained customer focused.I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 Excellent
Douglas
Feb 13, 2024
Liked: Cleanliness
Nosizi receptionist is outstanding
Douglas
Stayed 1 night in Feb 2024
Response from BeautyL on Feb 15, 2024
Dear Douglas.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
Dear Carol.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind regards,.Beauty Lebelo.Guest Relations Manager.
Dear Lyzette.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager
Dear Nicholas.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager
10/10 Excellent
Robert
Jan 24, 2024
Robert
Stayed 1 night in Jan 2024
Response from Elsabe van der Merwe on Mar 23, 2024
Dear RobertThank you for taking the time to leave a review on InterContinental Johannesburg O.R. Tambo and thank you also for rating us a spectacular 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
4/10 Poor
Haeseung
Traveled with partner
Jan 22, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is not the intercontinental facility that you would expect. But the staff was very professional and nice.
Haeseung
Stayed 1 night in Jan 2024
Response from BeautyL on Jan 23, 2024
Dear Haeseung.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in some of our facilities. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with. Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality.Beauty Lebelo.Guest Relations Manager.
Really convenient for an overnight stay super close to the airport you just walk there .
Nazrhana
Stayed 1 night in Jan 2024
Response from BeautyL on Jan 22, 2024
Dear Nazrhana.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.The entire team will be looking forward to welcoming you back in South Africa.Kind regards, Beauty Lebelo, Guest Relations Manager.
Dear Lodewyk.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager
6/10 Okay
Melia, Willow Springs
Jan 19, 2024
Melia
Stayed 2 nights in Jan 2024
Response from BeautyL on Feb 12, 2024
Dear Melia.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport.I noticed that we could improve in most of our areas due to the score of 3/5 that we have received. As we continuously strive for all our guests to have a memorable, relaxing and effortless stay with us.Is there anything in particular that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us.The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
4/10 Poor
SWISS HOUSE
Jan 16, 2024
SWISS HOUSE
Stayed 1 night in Jan 2024
Response from BeautyL on Jan 18, 2024
Dear Swiss House.Thank you for your recent stay with us. Following from the review you have just submitted for the Intercontinental hotel in South Africa at the Airport. I noticed that we could improve in most of our areas due to the score of 7/10 that we have received.As we continuously strive for all our guests to have a memorable, relaxing, and effortless stay with. Is there anything that we could have done differently to enhance this experience for you?It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We know you have many choices when it comes to lodging and we hope you will continue to choose InterContinental for your future travel needs.Yours In Hospitality. Beauty Lebelo.Guest Relations Manager.
Convenient to the airport for a stopover between flights.
Verified traveler
Stayed 1 night in Jan 2024
Response from BeautyL on Jan 16, 2024
Dear Valued Guest.Thank you for taking the time to post your recent stay with us. I am delighted to hear that you enjoyed your stay with us in our elegantly appointed rooms to that of our culinary offering in our Quills restaurant which is open 24 hours and our overall service which we strive to exceed at every opportunity. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I look forward to welcoming you back to InterContinental OR Tambo Hotel in the not too distant future.Kind Regards.Beauty Lebelo.Guest Relations Manager.
8/10 Good
Peter
Jan 8, 2024
Peter
Stayed 1 night in Jan 2024
Response from BeautyL on Jan 10, 2024
Dear Peter.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for fantastic score.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.
This hotel is on the airport property so it’s very convenient.
Jacqueline
Stayed 1 night in Oct 2023
Response from BeautyL on Jan 9, 2024
Dear Jacqueline.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Hope it won't be too long before your next visit.Kind regards, Beauty Lebelo, Guest Relations Manager.
I have been staying here for years, as it is consistent in quality and service. Special mention to my server, Lidia, always goes above and beyond!
Gayle
Stayed 2 nights in Dec 2023
Response from Elsabe van der Merwe on Jan 8, 2024
Dear Gayle, Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 10 out of 10 rating and for commending our staff, especially Lydia, for her outstanding service delivery.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 Excellent
Lindie
Jan 1, 2024
Wonderful!!
Lindie
Stayed 1 night in Dec 2023
Response from Elsabe van der Merwe on Jan 8, 2024
Dear Lindie Thank you for taking time to leave a review following your recent visit to InterContinental Johannesburg O.R. Tambo Airport hotel.Thank you for a fantastic 5 out of 5 rating.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe
Staff was so friendly and welcoming. Dinner was excellent. Great beginning to our holiday.
Verified traveler
Stayed 1 night in Dec 2023
Response from Tshepo on Dec 28, 2023
Dear AnonymousThank you for taking the time to post your review and I am delighted to hear that you enjoyed dinner. I am wishing you a great trip ahead of your vacation. Kind regards, Tshepo PooFront Office Manager
6/10 Okay
EVANGELOS
Dec 23, 2023
EVANGELOS
Stayed 1 night in Dec 2023
Response from Elsabe van der Merwe on Dec 29, 2023
Dear EVANGELOS, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I see that you rated us a low 6 out of 10 and would have loved more feedback with regards to areas that you feel that we need to improve.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
Dear Christina Thank you for your most recent post of which I am delighted to see 10 out of 10. I look forward to welcoming you back to the hotel in the not too distant future.Kind regards, Tshepo PooFront Office Manager
Response from Elsabe van der Merwe on Dec 29, 2023
Dear Peter,Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo.I notice that you scored us quite low at 2/5, and would have loved more feedback on how we could have improved your experience.We appreciate your feedback and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer
8/10 Good
James
Dec 16, 2023
Liked: Cleanliness, staff & service
James
Stayed 2 nights in Dec 2023
Response from BeautyL on Dec 18, 2023
Good Morning James.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.
Good Morning Douglas.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for rating a fantastic 05 out of 05.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.
Response from Elsabe van der Merwe on Dec 14, 2023
Dear Laura, Thank you for taking time out of your day to review InterContinental JHB OR Tambo Airport Hotel a 5 out of 5 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer
Good Morning Yannick.Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit and thank you for rating a fantastic 05 out of 05.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.We know you have many choices when it comes to lodging and we hope you will continue to choose us for your future travel needs.Kind Regards.Beauty Lebelo.Guest Relations Manager.
Response from Elsabe van der Merwe on Dec 12, 2023
Dear Kathryn, Thank you for taking the time to review InterContinental Johannesburg O.R. Tambo airport hotel and thank you for rating us a spectacular 10 out of 10.We are hospitality professionals who pride ourselves on delivering world class service and your feedback affirms that great service do not go unnoticed.I know that you have many choices when it comes to lodging and I do hope that you will continue to support InterContinental as your hotel of choice.Kind RegardsElsabe van der Merwe Quality Assurance Officer
Excellent for any body staying a night before an international connection.
Very kind and understanding staff members.
Oh and great breakfast.👍
Bello
Stayed 1 night in Dec 2023
Response from BeautyL on Dec 11, 2023
Good Morning Bello.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to all of you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one. Thank you once again for taking the time to recommend my property and for recognizing the professional and memorable service that you received.The entire team will be looking forward to welcoming you back in South AfricaSincerely.Beauty Lebelo.Guest Relations Manager.
Good Morning Valued Guest.Thank you for taking the time to leave a review and for rating us a wonderful 08 out of 10 rating. As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relation Manager.
Great hotel for a transfer in Johannesburg. Right outside the airport exit. Great staff, great food, a great time!
Zach
Stayed 1 night in Dec 2023
Response from BeautyL on Dec 9, 2023
Good Morning Zach.Thank you for choosing the InterContinental Johannesburg OR Tambo as your hotel of choice for your travels to Johannesburg.On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall, which really makes your on route transit stop over hassle free and very convenient after a long flight.Your feedback ensures that we remain on our toes and remained customer focused.Thank you once again for your feedback and for recommending my hotel and I do hope that we can give you the warm welcome once again in the not too distant future. Kind Regards.Beauty Lebelo.Guest Relations Manager.
Good Day Donovan.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relation Manager.
Good Day Douglas.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo. Guest Relation Manager.
10/10 Excellent
Elisabeth
Nov 30, 2023
Would come again
Elisabeth
Stayed 1 night in Nov 2023
Response from Elsabe van der Merwe on Dec 4, 2023
Good day ElisabethThank you for taking time out of your day to post a review on InterContinental Johannesburg O.R. Tambo Airport Hotel and for giving us a 5/5 rating. It warms my heart reading reviews like these and want you to know that we really appreciate your feedback.We look forward to welcoming you back to our hotel in the near future.Kind RegardsElsabe van der MerweQuality Assurance Officer
10/10 Excellent
Margaret
Nov 28, 2023
Margaret
Stayed 1 night in Nov 2023
Response from BeautyL on Dec 21, 2023
Good Day Margaret.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating.We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
10/10 Excellent
Mary
Nov 25, 2023
Mary
Stayed 1 night in Nov 2023
Response from BeautyL on Dec 18, 2023
Good Morning Mary.Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed.Thank you once again for your review and we look forward to your next visit.Kind Regards.Beauty Lebelo.Guest Relations Manager.
Good Day William. Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed. Thank you once again for your review, we look forward to your next visit. Kind Regards .Beauty Lebelo. Guest Relation Manager.
8/10 Good
Bryan
Nov 18, 2023
Bryan
Stayed 1 night in Oct 2023
Response from BeautyL on Nov 20, 2023
Dear Bryan. Thank for f taking the time to leave a review on InterContinental Johannesburg O.R. Tambo Airport hotel following your most recent visit. Thank you for rating a fantastic 04 out of 05. We strive to be unique in everything that we do to deliver on our promise of creating exceptional experiences. We look forward to welcoming you back in the near future again. Kind regards. Beauty Lebelo. Guest Relations Manager.
10/10 Excellent
Dawn
Nov 17, 2023
Dawn
Stayed 1 night in Nov 2023
Response from BeautyL on Nov 20, 2023
Good Day Dawn Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed. Thank you once again for your review, we look forward to your next visit. Kind Regards .Beauty Lebelo. Guest Relation Manager.
Everyone was so friendly and helpful. Looking forward to coming back.
Charles
Stayed 2 nights in Nov 2023
Response from BeautyL on Nov 15, 2023
Dear Charles.Thank you for taking some time out of your day to post feedback regarding our lovely hotel - appreciated.It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.As a hotel one of our focus areas is customer service and quality to ensuring that we engage with our customers to meet and exceed their needs but more importantly to make the stay a memorable one.I am pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. We hope you will continue to choose us for your future travel needs.Kind regards, Beauty Lebelo, Guest Relations Manager.
Good Morning Yannick. Thank you for taking the time to leave a review and for rating us a wonderful 05 out of 05 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 05, affirms that great service do not go unnoticed. Thank you once again for your review, we look forward to your next visit .Kind Regards. Beauty Lebelo. Guest Relation Manager
Great place to stay if only in JNB for a couple of days and flying in and out. Great staff and beautiful hotel.
Jerry
Stayed 2 nights in Nov 2023
Response from BeautyL on Nov 14, 2023
Dear Jerry.We are delighted to read your feedback. The team will be thrilled to hear these kind words. It’s truly our pleasure to be of service to you. On behalf of all management and employees at the hotel, we would like to thank you sincerely for positive feedback provided. It was great to read that we left you with some wonderful memories and even exceeded your expectations - that's absolutely great and we could not have aimed for more.We are pleased that the efficiency of the Intercontinental O.R. Tambo Airport Hotel staff is impressive to you. We are constantly raising the bar on the levels of service we can offer to our guests and getting this kind of feedback affirms that great service does not go unnoticed. Once Again, thank you so much for this such a detailed and lovely review an- you are now part of the InterContinental Hotel story.The entire team will be looking forward to welcoming you back in South Africa.Kind regards. Beauty Lebelo.Guest Relations Manager.
10/10 Excellent
Peter
Nov 13, 2023
Peter
Stayed 2 nights in Nov 2023
Response from BeautyL on Nov 14, 2023
Good Day Peter. Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed. Thank you once again for your review, we look forward to your next visit. Kind Regards .Beauty Lebelo. Guest Relation Manager.
Good Day Valued Guest. Thank you for taking the time to leave a review and for rating us a wonderful 10 out of 10 rating. We are hospitality professionals who pride ourselves on delivering world class service and by receiving a full house of 10, affirms that great service do not go unnoticed. Thank you once again for your review, we look forward to your next visit. Kind Regards .Beauty Lebelo. Guest Relation Manager.
8/10 Good
Jessic
Nov 11, 2023
Jessic
Stayed 1 night in Oct 2023
Response from Elsabe van der Merwe on Nov 13, 2023
Dear Jessica Thank you for taking the time to review InterContinental Johannesburg O,R. Tambo Airport hotel and for rating us a spectacular 8 out of 10. We appreciate your review and look forward to your next visit.Kind RegardsElsabe van der MerweQuality Assurance Officer