Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Zeer goed hotel voor stay over op de luchthaven

Posted Aug 24, 2016
Pros: Goede kamers
Location: Direct op de luchthaven dus erg handig in de zin van geen reistijd naar de luchthaven toe.
Mooi en goed hotel om even op de luchthaven te overnachten tbv een aansluitende vlucht.
Comment from Hotel Management
Aug 26, 2016 by Sonia, Hotel Management
Dear - Thank you for taking the time to post your recent stay with us on Expedia. I am delighted to hear that you enjoyed the comfort of our newly refurbished rooms where we focused on comfort and quality and all of the offerings and services our property offers. I could not agree with you more with regards to the convenience of the hotels location being only 68.7 meters away from the International Arrivals hall. Thank you once again for the feedback and I look forward to welcoming you back to the hotel in the not too distant future. Kind Regards Sonia Carreira Guest Relations Manager
5 out of 5
by A verified traveler from uk

Every convenience

Posted Jul 23, 2016
They boast that they aim to make it your best hotel experience anywhere in the world and I think they may have succeeded. A few tiny glitches but they are trying really really hard to think of everything you need when away from home
Comment from Hotel Management
Jul 26, 2016 by Sonia, Hotel Management
Dear wendy uk Thank you for taking the time to post your recent stay with us. I am delighted to read that you enjoyed your stay in our newly refurbished rooms that have full amenity offering. I am pleased to read that you enjoyed the service and the offering from our Quills Restaurant. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future. Kind regards, Sonia Carreira, Guest Relations Manager
4 out of 5
by spencer from George.

Disappointing.

Posted Apr 30, 2016 on Hotels
After staying at the hotel many times we were looking forward to the overnight stay. Every other time I have written a rave review for "Trip Advisor" This time was disappointing. The room was fine on the 6th floor -lovely and clean with excellent views. The bed was comfortable. We were sad to see the hotel looking tired and faded. Entrance carpet looked shabby. Biggest complaint was the porter. He made it obvious he would not leave the room without a tip telling us he was off duty "now" 10.00pm. I had to get him 20 rand change from the main desk downstairs. Breakfast was also rather sad. Food quality much lower than earlier visits.
Comment from Hotel Management
Dear spencer Thank you for taking the time to post your recent stays on Hotels.com. I am sorry to hear that you had a negative experience during our stay with the extremely lack of service from our porter. I am pleased however to read that you enjoyed your stay in our newly refurbished room and the rest of our service offerings. We are undergoing the 2nd stage of our refurbishment on our hotel foyer and conference facilities in the next 2 months. Thank you once again for your feedback and I do hope that you experience does not deter you from return to our establishment. Kind Regards Sonia Carreira Guest Relations Manager
3 out of 5
by A verified traveler from Suncity

POUR VOYAGEURS UNIQUEMENT .

Posted Apr 25, 2016
Pros: La machine Nespresso .
Cons: Ajouter des capsules café et accueil avec FRUITS ET BOISSONS .le standing n'est pas respecté.
Location: Rien a voir, bien pour les voyageurs .
Le prix élevé de la chambre devrait inclure le petit dejeuner .vue sur la gare ininteressante .
5 out of 5
by A verified traveler

Posted Apr 25, 2016
Convienent just a walk frm the terminal Very freindly service .......
5 out of 5
by Lyle

Posted Mar 31, 2016 on Hotels
Enjoyed the stay
Comment from Hotel Management
Dear Lyle Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us. I do hope that we will be able to welcome you back to the hotel in the not too distant future. Kind regards, Sonia Carreira Guest Relations Manager
4 out of 5
by Guenego

This traveler left a rating score only Posted Mar 29, 2016 on Hotels
4 out of 5
by A verified traveler

Great place to recover

Posted Mar 13, 2016 on Hotels
I was in transit / the hotel is fantastic / the staff are fabulous - highly recommended .
Comment from Hotel Management
May 21, 2016 by Samantha, Hotel Management
Good Afternoon Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us and that you found the location of the hotel to the airport to be convenient. I truly appreciate you recommending my property and I do hope that we will be able to welcome you back to the hotel in the not too distant future. Kind regards Samantha Clingham, General Manager
5 out of 5
by Di from UK

Posted Mar 13, 2016 on Hotels
great location
Comment from Hotel Management
May 21, 2016 by Samantha, Hotel Management
Thank you for recommending my hotel. I do hope that we can welcome you back in the not too distant future. Kind regards Samantha Clingham,General Manager
5 out of 5
by Kathleen M from Northeastern USA

A Great Choice

Posted Mar 5, 2016 on Hotels
Restful day and overnight after the long flight in from New York before flying out the next day.The staff was accommodating, friendly. The fitness room and spa were just what we needed while adjusting to the time zone. Of course, couldn't be more convenient to the airport, both coming and going. Would highly recommend.
Comment from Hotel Management
May 21, 2016 by Samantha, Hotel Management
Dear Kathleen M Thank you for your most recent post of which I am delighted to hear that you enjoyed your stay with us from that of the staff to the services that we have in our hotel and more importantly the comfort of our newly refurbished rooms especially after a long haul flight. I look forward to welcoming you back to our hotel on your next trip out to South Africa. Kind regards Samantha Clingham, General Manager