Ratings based on 200 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

great airport hotel

Posted Mar 28, 2017
Pros: Convenience and comfort
This is a very nice hotel and a well signposted easy walk with luggage from the airport terminal
Comment from Hotel Management
Mar 31, 2017 by Sonia Carreira, Hotel Management
Dear Chrissy Thank you for your most recent post on expedia.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location, very comfortable

Posted Mar 3, 2017
Great location, very comfortable, great room. Only issue was that the in room TV did not have movies on demand and you had to call to get a DVD.
Comment from Hotel Management
Mar 6, 2017 by Sonia Carreira, Hotel Management
Dear Daniel Thank you for your most recent post on expedia.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to airport terminal

Posted Jan 22, 2017
Pros: Proximity to airport terminal
Cons: See above
Location: N.a.
Room coffee machine and tv not working. Very pleasant but slow service in the dining room
Comment from Hotel Management
Jan 25, 2017 by Samantha Clingham, Hotel Management
Dear Anonymous, Thank you for reviewing our hotel on Expedia following your recent stay with us. Please note that unfortunately due to our brand standards we need to switch off all appliances in the room therefore you might have thought that it was not working. Thank you also for commending the staff in the restaurant for their service delivery, but we will definitely look into the timeliness of service offered. We look forward to welcoming you back to our hotel in the near future. Kind Regards Samantha Clingham General Manager
5 out of 5
by Jorge Eduardo

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Dear Jorge Eduardo Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
by A verified traveler

Convenient very close to airport

Posted Dec 19, 2016 on Hotels
Great option to overnight near the airport. Hotel actually on airport premises so a quick 5 minutes walk from arrival hall.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Traveller Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
by A verified traveler from Melbourne, Aust

Airport delight

Posted Dec 12, 2016 on Hotels
Excellent hotel providing top service for our 24 hour layover
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Traveller Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
by A verified traveler

Convenient Airport Hotel with Amenities

Posted Nov 27, 2016 on Hotels
A very convenient and luxurious airport hotel; an easy two minute walk from International Arrivals.
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Dear Traveller Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
by A verified traveler

Great Airport Hotel

Posted Nov 26, 2016 on Hotels
Extremely convenient airport hotel for an overnight layover; I felt the jetlag melt away! It is a VERY short walk from the Interational Arrivals at OR Tambo to the Hotel.
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Dear Traveller Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
very comfortable excellent rooms reasonable prices at the spa
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Dear Traveller Thank you for your most recent post on hotels.com of which I am pleased to hear that you enjoyed your stay with us. I look forward to welcoming you back to the hotel in the not too distant future. Kind regards Sonia Carreira, Guest Relations Manager
5 out of 5
by A verified traveler

Great hotel

Posted Nov 6, 2016 on Hotels
SUPER convenient to the airport, right across the street. A little pricey but worth it for the amenities, comfort and convenience.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Traveler Thank you for taking the time to complete this online review on Hotels.com. I could not agree more to the close proximity we are to the airport arrivals terminal. Thank you again for the great review and I look forward to welcoming you back in the not to distant future. Regards Sonia Carreira Guest Relations Manager