Ratings based on 93 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Convenient and Clean

Posted Nov 21, 2016 on Hotels
Excellent
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for the wonderful comment. I am happy you enjoyed your stay with us and look forward to welcome you back in the near future. Kind Regards, Yvette Enslin Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location, convenient stay

Posted Nov 16, 2016
Very convenient and safe location, room very nice and spacias
Comment from Hotel Management
Nov 18, 2016 by Yvette, Hotel Management
Dear Valued Guest, Thank you for your wonderful feedback and happy to know you enjoyed your stay with us. I look forward to welcome you back in the near future. Kind Regards, Yvette Enslin Deputy General Manager
5 out of 5
by A verified traveler

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Dear Valued Guest Thank you for taking the time to post a review and for your wonderful feedback. I am delighted that we delivered on your expectations and created a great experience. I look forward to welcoming you back to the InterContinental in the near future. Kind regards Chandresh Singh
4 out of 5
by Luke

Posted Aug 20, 2016 on Hotels
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Dear Luke Thank you for taking the time to give us feedback on your stay. Kind regards Chandresh
3 out of 5
by A verified traveler

Poor service at reception desk.

Posted Aug 19, 2016
Poor service at reception desk. My Expedia booking was for by room and breakfirst included. They insisted I had to pay for breakfast for 3 nights. Porters always expecting tips on performing a simple service like getting the bag from the room to ground froor
Comment from Hotel Management
Aug 24, 2016 by Chandresh, Hotel Management
Dear Valued Guest Thank you for taking the time to post a review and for your valuable feedback. Please accept my sincere apologies for the service inconsistencies you experienced during your recent stay with us. This is most definitely not the standard we strive for, and I will address these shortcomings with the team. Kind regards Chandresh Singh Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2016
It's I very nice hotel but there rates are getting to high
Comment from Hotel Management
Jul 31, 2016 by Chandresh, Hotel Management
Dear Valued Guest Thank you for taking the time to post a review and for your feedback. I would like to assure you that our rates are in line with other top five star hotels in Sandton. The rates do fluctuate depending on demand, especially from the Convention Center next to us. I would like to thank you for choosing the InterContinental for your stay in Sandton, and look forward to welcoming you back in the near future. Kind regards Chandresh Singh Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the mall

Posted Jul 6, 2016
Breakfast was mediocre at best Close to Resturants and the subway
Comment from Hotel Management
Jul 17, 2016 by Chandresh, Hotel Management
Dear Valued Guest Thank you for taking the time to post a review, and for your feedback. Please accept my sincere apologies for the poor breakfast experience. This is most definitely not the standard we strive for, and rest assured that we will take steps to ensure we improve our delivery. Kind regards Chandresh Singh Hotel Manager
5 out of 5
by A verified traveler

great place to stay out of Jbo, superb bkfst

Posted Jun 19, 2016 on Hotels
the pool is 10 times smaller than the picture in the web but the hotel is fantastic, including an excellent fitness room, superb bkfst
Comment from Hotel Management
Jul 1, 2016 by Yvette, Hotel Management
Dear Valued Guest Thank you for taking the time to post a review and for your positive comments. I am delighted that we delivered on your expectations and created a great experience. I look forward to welcoming you back to the InterContinental in the near future.
5 out of 5
by Zidesh

Posted Mar 23, 2016 on Hotels
Comment from Hotel Management
Jul 15, 2016 by Chandresh, Hotel Management
Dear Valued Guest Thank you for posting a five star review. I am delighted that we delivered on your expectations. I look forward to welcoming you back to the InterContinental in the near future. Kind regards Chandresh
4 out of 5
by Stephen from Monaco

Great staff and great location

Posted Mar 3, 2016 on Hotels
A good hotel with great staff in a good location.
Comment from Hotel Management
Jul 12, 2016 by Chandresh, Hotel Management
Dear Stephen Thank you for taking the time to post a review, and for your positive feedback. I am delighted that we delivered on your expectations, and look forward to welcoming you back to the InterContinental in the near future. Kind regards Chandresh Singh Hotel Manager