Ratings based on 118 Verified Reviews

3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Terrible hotel

Posted Mar 22, 2017 on Hotels
I had to move from first room I was given due to bed bugs. They gave me a second room which I lugged all my luggage to by myself. The second room had tv on , window open with no screen like someone had been using room and the door did not lock. Third room had window open with no screen but I was tired of moving so kept room.
2 out of 5
by Abigail

Conveniently located close to the mall

Posted Mar 6, 2017 on Hotels
This was one of the worst stay I ever had in my many travels. I arrived late because of flight delays and was given a room that smelt moth balls in both bedrooms, my chest became congested, I couldn't sleep, tried to open all widows wide open and have the AC on. I started coughing and have yet to recover from that congestion and cough. In the morning I was moved to a better room. I requested an iron andan ironing board, that was never delivered to me until I had to wear the same clothes I arrived in. When I returned late afternoon, I reminded them of my request for an iron and ironing board; the lady at the reception promised to personally bring those to me, to no avail, until I went to bed. The next day I had to wear the same dress I had on for two days. This was a nightmarish experience. The place is way overrated, definitely not worthy what they are charging. This is my third stay there and it seems to be going down with each passing day.
3 out of 5
by Andrew

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
5 out of 5
by A verified traveler

Convenient abd clean hotel.

Posted Feb 10, 2017 on Hotels
A private and quite place to rest.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 18, 2017 on Hotels
5 out of 5
by A verified traveler

Convenient location

Posted Dec 1, 2016 on Hotels
Good location and close to restaurants and shops. 4 golf courses close by.
1 out of 5
by A verified traveler

Disapointing

Posted Nov 26, 2016 on Hotels
Really good staff but property is tired, not free WIFI as advertised on Hotels.com so I was mislead. Will be interested to see if Hotels.com comment or reply to this comment. Overall disappointing...sorry
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Sep 25, 2016
Pros: Extremely helpful and friendly staff
Cons: No meal provided on the premises except for Breakfast. Mall close by but ATM's were not working.
Location: Walking distance from a Mall for meals, shopping etc.
The hotel was conveniently located and was good value for money. Staff were excellent
4 out of 5
by A verified traveler

Mercure Bedfordview - September 2016

Posted Sep 23, 2016 on Hotels
The guests in the room below were very noisy so we asked reception if we could change the room. They gave us a two bedroom chalet at no extra cost
5 out of 5
by Simone from Jupiter, Florida USA

Great location

Posted Aug 18, 2016 on Hotels
This hotel was great for an overnight stay. Less than a twenty minute drive from the airport and very convenient just being across the road from Eastgate shopping center where there are numerous great places to shop and eat.