Hallway

Reviews of Premier Hotel OR Tambo

4 out of 5
Premier Hotel OR Tambo
73 Gladiator Street, Rhodesfield, Kempton Park, Gauteng

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe and easy shuttle
Stayed 2 nights in Apr 2024
Response from Aime LEJEUNE on Apr 23, 2024
Dear DavidMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Reggie, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The facility was beautiful and clean. The food was outstanding. I understand the load shedding is beyond your control. But my room was completely without power. And even after the load shedding, my a/c didn't work all night. Definitely miserable.
Stayed 1 night in Mar 2024
Response from Aime LEJEUNE on Apr 12, 2024
Dear Reggie Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your concerns are duly noted and we sincerely apologise for the cold comfort. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aime LEJEUNE on Apr 10, 2024
Dear JosephMany thanks for the excellent feedback which is so very much appreciated. I would however really appreciate if you have any specifics on where we fell short of achieving the perfect score as this would certainly help us in achieving our goal of exceptional customer service. Thank you and we look forward to seeing you again at our little "Oasis" here at the airport. Best regardsAime LEJEUNE Resident Manager

6/10 Okay

Andrew, Middelburg

Stayed 1 night in Apr 2024
Response from Aime LEJEUNE on Apr 9, 2024
Dear Andrew Many thanks for the excellent feedback which is so very much appreciated. I would however really appreciate if you have any specifics on where we fell short of achieving the perfect score as this would certainly help us in achieving our goal of exceptional customer service. Thank you and we look forward to seeing you again at our little "Oasis" here at the airport. Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Marie-Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport but far from everything else.
Stayed 2 nights in Apr 2024
Response from Aime LEJEUNE on Apr 6, 2024
Dear Marie-ClaudeMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It looked alright close to airport
Stayed 1 night in Mar 2024
Response from Aime LEJEUNE on Mar 26, 2024
Dear HowardMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel close to the airport.
Stayed 1 night in Mar 2024
Response from Aime LEJEUNE on Mar 25, 2024
Dear GeraldMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Reggie, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, especially the guys in transportion and the bar. The front desk was very accommodating. The buffet was excellent each night. The electrical outages occurred in the daytime when i was going out, but could be a problem. The back-up generators ran most of the facility.
Stayed 4 nights in Mar 2024
Response from Aime LEJEUNE on Mar 14, 2024
Dear ReggieMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aime LEJEUNE on Mar 14, 2024
Dear LYNNMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Robert

Stayed 2 nights in Feb 2024
Response from Aime LEJEUNE on Mar 25, 2024
Dear RobertMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and clean inside and outside. Big room, big bathroom. Friendly, helpful staff. Shuttle bus to airport. Location to airport. Decor was amazing throughout the hotel.
Stayed 2 nights in Feb 2024
Response from Aime LEJEUNE on Feb 16, 2024
Dear SandraMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice location in proximity to OR Tambo airport. It is a tad bit warm, and the AC units seem to blow air, but not much cool air, but I am not complaining as this strikes me as a nice hotel at a reasonable rate.
Stayed 1 night in Feb 2024
Response from Aime LEJEUNE on Feb 12, 2024
Dear EdwardMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback is duly noted and will be addressed. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Dragos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a one night after a late flight. Room a bit dated, but otherwise it had everything we needed. Great service on our late arrival. Very good buffet breakfast. Neighborhood seemed a bit dingy, but the parking lot is gated. We felt safe,inside.
Stayed 1 night in Feb 2024
Response from Aime LEJEUNE on Feb 12, 2024
Dear DragosMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport and had good shuttle service. The staff was extremely personable and helpful. Breakfast was very good.
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Feb 6, 2024
Dear John Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jan 2024
Response from General Manager on Feb 1, 2024
Dear Shaun,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

10/10 Excellent

Meghann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Made us very welcome
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 29, 2024
Dear Meghann Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Dumisani, Colchester

Liked: Cleanliness, amenities, property conditions & facilities
I was happy with the property and the staff were friendly.
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Jan 26, 2024
Dear Dumisani Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

K

Traveled with family
Liked: Property conditions & facilities
Great Service
The Indian guy at reception was super helpful. We had received a parcel and he kindly kept it in the fridge for us until our departing flight. Hotel was great, the only issue is that it is a bit far from the airport.
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 24, 2024
Dear K Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Nazrhana, Harare

Traveled with family and small children
Liked: Cleanliness, amenities
Catching the bus for the hotel was quite easy it’s at the bus terminus when you arrive you have to follow the signs and ask a few officials , we then arrived at the hotel in about 10mins . I did have a lot of luggage but they helped me with this . The room was clean and comfortable and good for an overnight stay .
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Jan 22, 2024
Dear Nazrhana Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 22, 2024
Dear RezaMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

6/10 Okay

allison

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 22, 2024
Dear AllisonMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
It was good but we were actually in transit, my husband got bitten by bed bugs please sanitize or clean the mattresses. The Chef cooked a good meal for us and he was very friendly. Check in and check out was so easy.
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 19, 2024
Dear AnonymousMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

8/10 Good

Andre

Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 18, 2024
Dear Andre Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and has a shuttle every 30mins. Very clean and good service
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 16, 2024
Dear RyanMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night due to missing a connecting flight. Price was very reasonable for this hotel. It is a short ride to/from the airport. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 15, 2024
Dear KarenMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regards,Aime LEJEUNE Resident Manager

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Feb 3, 2024
Dear SandraMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Great hotel great staff!!!!
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 13, 2024
Dear Anonymous,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

8/10 Good

William

Stayed 1 night in Jan 2024
Response from General Manager on Jan 13, 2024
Dear William,Many thanks for the feedback and so very pleased you enjoyed your stay with us. I do however notice that we didn’t achieve the perfect score that we strive to achieve and would appreciate any feedback you may have for us on where we fell short. We look forward to welcoming you back to our little oasis at the airport very soon.Peter DavidsonGeneral Manager

6/10 Okay

Poomani

Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 10, 2024
Dear PoomaniMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardAime LEJEUNE Resident Manager

10/10 Excellent

Chris

Stayed 1 night in Jan 2024
Response from Aime LEJEUNE on Jan 10, 2024
Dear Chris Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Jack,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

10/10 Excellent

Nqobizitha Edia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Dec 30, 2023
Dear Nqobizitha Edia,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsLejeune Aime YEHOUESSI Resident Manager

4/10 Poor

Kenneth

Disliked: Cleanliness
THE PROPERTY WAS OK. THE SPA NEVER RETURNED MY EMAIL REQUEST FOR AN APPOINTMENT. WHEN I SHOWED THEY SAID THE SYSTEM WAS SLOW AND THEY WOULD CALL ME BAC. 4 HOURS LATER NO CALL, SO I VISIT AND THEY WERE FULL OF EXCUSES. THE CLEANING LADY DID NOT CHANGE THE BEDDING AS A RESULT MY GIRLFRIEND CAME TO VISIT, SAW THE STAIN AND ACCUSED ME OF CHEATING. NOW SHE I NO LONGER HAVE A GIRLFRIEND BECAUSE OF THEIR NEGLIGENCE. THE MANAGER SAID HE WAS GOING TO LOOK INTO IT AND REVERT BACK. HE SAW ME 3 TIMES AND NEVER SAID ANYTHING. HORRIBLE CUSTOMER SERVICE. I FLEW IN FROM THE USA TO SPEND VACATION WITH MY GIRLFRIEND AND THIS IS WHAT HAPPENS. THEY DIDN'T OFFER AN UPGRADE, REDUCE PRICE NOTHING!!!
Stayed 3 nights in Dec 2023
Response from Aime LEJEUNE on Dec 28, 2023
Dear Kenneth,Many thanks for the feedback and for taking the time to complete this online questionnaire. It certainly helps myself and the team to understand where we fell short on delivering the exceptional service we strive to achieve. It disappoints me that the team were not on point during your stay as we do have contingencies in place to prevent such occurrences, The above will be cold comfort to you and for this I would humbly ask that you please accept my sincere apologies on this complete lack of customer centricity. That being said we will take note of all your comments and will discuss them in detail. Thank you again for bringing these matters to my attention and do hope you will visit us again soon. Best RegardsAime LEJEUNE Resident Manager

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Dec 27, 2023
Dear Gina,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsAime LEJEUNE Resident Manager

8/10 Good

Jessica

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Dec 22, 2023
Dear JessicaMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsAime LEJEUNE Resident Manager

8/10 Good

Michael, New York

Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Jan 11, 2024
Dear Michael, Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regardsAime LEJEUNE Resident Manager

10/10 Excellent

Reinhard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Dec 20, 2023
Dear ReinhardReinhard,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know.We look forward to welcoming you back to our little oasis at the airport very soon Peter DavidsonGeneral Manager

8/10 Good

Benjamin N.

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is fine, but the A/C in the room was intermittant and kept stopping every 45 mins. The area beyond the hotel is rather swampy and smelly, so i couldn't open the window because of the smell and mosquitoes. The staff are helpful. The shuttle could be a little more regular.
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Dec 14, 2023
Dear Benjamin,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback is well noted. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsAime LEJEUNE Resident Manager

8/10 Good

Debrah

Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023
Response from Aime LEJEUNE on Dec 13, 2023
Dear DebrahMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best Regards,Aime LEJEUNE Resident Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Hotel
A beautiful hotel, very clean with helpful staff. My only issue is for a suite they did not provide the bedroom slippers or gown as advertized, so there was really not much point in booking the suite I may as well have booked a standard room.
Stayed 2 nights in Nov 2023
Response from Aime LEJEUNE on Dec 12, 2023
Dear Mr/Mrs Anonymous,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback on the slippers and the gown are duly noted and will be investigated. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsAime LEJEUNE Resident Manager

10/10 Excellent

Keith, Lindale

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient shuttle to the hotel, ease of check-in and friendly staff. Didn't leave the hotel compound only here for a forced overnight
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Dec 11, 2023
Dear Keith,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best Regards,Aime LEJEUNE Resident Manager

6/10 Okay

Edzai

Liked: Staff & service, property conditions & facilities
The lights went off around 8 AM. There was no AC it was hot. We stay without AC
Stayed 1 night in Dec 2023
Response from Aime LEJEUNE on Dec 11, 2023
Dear EdzaiMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback on the lights and air conditioning not working was due to load shedding, South Africa is going through shortage of power and we sincerely apologise for the inconvenience. We look forward to welcoming you back to our little oasis at the airport very soon Best RegardsAime LEJEUNE Resident Manager

4/10 Poor

Trent

Disliked: Staff & service, amenities, property conditions & facilities
Asked for a room not on the main floor in my booking, got a main floor corner room when i arrived with an absolutely tiny window. Tv didnt work.
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Dec 11, 2023
Dear TrentMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. Your feedback is well-noted and will be investigated. We look forward to welcoming you back to our little oasis at the airport very soon.Best RegardsAime LEJEUNE Resident Manager

10/10 Excellent

Mbongeni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2023
Response from Aime LEJEUNE on Dec 6, 2023
Dear MbongeniMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best regards,Aime LEJEUNE Resident Manager

8/10 Good

Benjamin N.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, but with the power outages, the A/C wasn't always working. The bed was comfortable. The spa was a nice surprise. I had an excellent scrub and pedicure. The restaurant was below par: fish and chips seemed like it had been microwaved. Someone broke a lot of glasses and the staff took ages to clear it up. There is no shuttle before 5 am. This is a problem for those with early flights.
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Dec 5, 2023
Dear Benjamin,Many thanks for the feedback and for taking the time to complete this online survey. It certainly helps myself and the team to understand where we fell short on delivering the exceptional service we strive to achieve. Your candid feedback is duly noted and will be discussed with my management team and indeed with the team at large. That being said we will take note of all your comments and will discuss them in our meetings. Thank you for bringing these matters to my attention and do hope you will visit us again soon.Best Wishes,Aime LEJEUNE Resident Manager

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Ok for layover stay. Most of the staff was very helpful.
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Nov 30, 2023
Dear Jacqueline, Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Aime LEJEUNE Resident Manager

8/10 Good

Ryan, South Burlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to the airport and shuttle service was quick and efficient. Hotel staff were friendly and professional.
Response from Aime LEJEUNE on Nov 29, 2023
Dear RyanMany thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Aime LEJEUNE Resident Manager

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service oriented staff
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Nov 28, 2023
Dear John,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Best wishes,Aime LEJEUNE Resident Manager

8/10 Good

Spencer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good and close to the airport!!!
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Nov 30, 2023
Dear Spencer,Many thanks for the excellent feedback we do so appreciate you taking the time to let us know. We look forward to welcoming you back to our little oasis at the airport very soon.Aime LEJEUNE Resident Manager

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spa. Very good and reasonable 👍😃
Stayed 1 night in Nov 2023
Response from Aime LEJEUNE on Nov 20, 2023
Dear Dennis,Many thanks for the feedback and for taking the time to let us know, it is so very much appreciated. The positive feedback is vital to us and helps reinforce our endeavours to deliver exceptional customer service. We do look forward to welcoming you back to our “Oasis" here at Oliver Reginald Tambo Airport. Regards, Aime LEJEUNEResident Manager