Ratings based on 207 Verified Reviews

4.0 out of 5
74% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Warwick, UK

OK Hotel - Shame about the Windows!

Posted Apr 12, 2017
Pros: Proximity to Contitution Hill and local Student atmosphere/restaurants.
Cons: Double Glazing!!!!!!!
Location: Constitution Hill - Do not visit Jo'burg without experiencing this astonishing apartheit ex-prison, now transformed into the country's highest court.
For those not familiar with Jo'burg this hotel is very central, convenient for the awe-inspiring Contitution Hill, and close to the university - but otherwise in a less desirable part of town. The hotel is OK and the staff are helpfull and cheerful. The rooms are large, and the breakfast is fine. BUT.....every room has old, poorly fitting metal-framed single-glazed windows overlooking the city, which means that the noise from the busy local major roads and roundabout is VERY significant. If you are a light sleeper you need to stay somewher else!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Opportunities for improvement

Posted Apr 5, 2017
Pros: As indicated the staff were courteous, and efficient; including those who handled the baggage and transport. Our cleaning staff did an excellent job
Cons: As indicated above.
Location: You should already be well aware of these things
Comfort could have been better. Bed was too hard. Seats in the main room were too low and an not user friendly for watching TV. They also blocked the door to the deck. There should have been a TV in the bedroom. Bedroom lacked seating opportunity. Insufficient number of hangers in the closet. Insuufficient lighting in the main room; specifically to read by. Concerning the food, insufficient opportunity to order off a menu or ala carte. Focus on the buffet forced guests into higher priced eating option. The food served in the buffet was often overcooked, and in the case of meats, often too dry. On average, the food lacked flavor. In some cases room service waiting time was too long. Seems ridiculous to have to order ice from room service, which sometimes took way to long to deliver.
5 out of 5
by Yandisa

A Gem in Joburg

Posted Jan 3, 2017 on Hotels
The hotel was fantastic. I'm a regular of the area and was quite surprised to encounter such a luxurious, professional and safe hotel there. The rooms are spacious and greatly air conditioned which was great for the Joburg heat! The staff was incredibly helpful and friendly. The restaurant could do with a little bit more variety but the food was great. The bar was excellent and the bar man was an absolute pleasure. I would have no qualms with visiting again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels
4 out of 5
by A verified traveler

Clean, Spacious

Posted Sep 19, 2016 on Hotels
I enjoyed my stay it was my first time in the country and the staff were very helpful. the room was very comfortable and a great experience
3 out of 5
by A verified traveler

Dangerous Surroundings

Posted Aug 2, 2016 on Hotels
The neighborhood , surrounding area is very dangerous.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 24, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY, USA

Excellent hotel, be aware of the neighborhood.

Posted Jun 23, 2016
Summary: Great hotel in a rough neighborhood. This is a great hotel, but it's in a dangerous neighborhood. If you are going to be picked-up / dropped-off at the hotel (taxi, day tour, shuttle, friends, whatever) and don't plan on walking to anything nearby, then this is a great hotel. If you are white then don't even think about walking outside the gates. Other than that the hotel is FANTASTIC. Excellent food, excellent rooms, great rooftop bar, very friendly and extremely helpful staff, and a very great price. Excellent security measures; very clean, nice, and safe (once you're inside the gates). Very good security staff; good and friendly people.
3 out of 5
by Rudolph E. from Springfield, Nj

Posted Jun 5, 2016 on Hotels
For a Marriott affiliate the overall service was poor. No breakfast included. Poor wifi. Basic TV service. Poor Room service.
5 out of 5
by Marvis from Houston, TX

Wonderful

Posted Apr 16, 2016 on Hotels
Great stay in te heart of Braam.