Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
67% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
5 out of 5
by Maston from harare zimbabwe

very good

Posted Jun 23, 2016 on Hotels
I had a wonderful time at protea hotel . They have good services. They have a nice garden area.
1 out of 5
by M from Cape Town

In the chapter of disappointment: Well done!!!!

Posted May 30, 2016 on Hotels
I am extremely disappointing! This has been the worst Hotel experience ever for me. I booked 2 rooms for 3 nights and I had to leave after 1 night: There was 5 Power outages, burnt 2 cell phones few hours after check-in. I found hair and used tissues on the tiles, bathroom (the toilet in particular) was disgusting: I couldn’t shower, I used my toilet like I use public toilets so imagine. Soundproofing must be done: wake up at 5 am due to the “traffic” in the hall. I could hear my neighbour ordering his breakfast. Damaged/old armchairs/safe not functional/ reception too dark. The photos are clearly outdated and overly photoshopped. Staff needs training: reception’s unfriendly, almost rude and so helpless. Restaurant: Pricey (13$/p - lunch buffet) for such a limited choice of food/bad service/ bland food/ terrible smell from the kitchen. I asked for a cappuccino: waiter came with an empty cup, poured over filter coffee, add some milk. I walkout smelling fried food all other my clothes. Users of hotels.com beware: price/night is an average: hotel charged me 20% more for the 1st night when I checked-in. Complaining to hotels.com or to Protea didn’t change anything: I met the manager’s assistant, she listened to what I had to say, left to talk to her GM, then 10 min later, someone else brought me an envelope with my Invoice (account was settled prior to check-in anyway) and nothing else… I was outrageous by such rudeness. I checked-out the following day.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 24, 2016 on Hotels
5 out of 5
by A verified traveler from North west (South Africa)

Nice Hotel clean standards, near to shops

Posted Apr 11, 2016
Pros: Everything
Cons: Nothing
Location: There are shops and universities near by
The staff where very friendly, the hotel was clean and I enjoyed my stay there
4 out of 5
by Lova

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
4 out of 5
by Mogamat Shahien

This traveler left a rating score only Posted Apr 2, 2016 on Hotels
5 out of 5
by phumlani from spruitview

hoteo stay

Posted Apr 1, 2016 on Hotels
it was a great stay, even though the tv was not intertaining
4 out of 5
by Sabelo from Durban

Posted Mar 3, 2016 on Hotels
Nice
4 out of 5
by Sabine

Bon séjour

Posted Feb 6, 2016 on Hotels
Hotel très bien situé ou beaucoup de choses peuvent se faire a pied.les plus : une belle deco, un restaurant agréable avec terrasse sur petite piscine avec formule buffet donc parfait, un parking sécurisé,un personnel professionnel al acceuil. Les moins : un problème d'insonorisation des chambres surtout quand des gens rentrent éméchés le soir dans le couloir, une piscine beaucoup trop petite, et des femmes de chambre un peu distraites...mais bon c est le charme de l'Afrique !! Je conseille quand même cet hotel qui a un très bon rapport qualité prix !!