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Room type

Standard Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Johannesburg hotel in Melrose with restaurant


This family-friendly Johannesburg hotel is located in the entertainment district, within 1 mi (2 km) of Melrose Arch Shopping Centre and Wanderers Stadium. Sandton City is 2.7 mi (4.3 km) away.

Hotel Features

A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and self parking.

Room Amenities

All 197 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with satellite channels. Guests will also find 24-hour room service, free bottled water, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. 7 meeting rooms are available. This family-friendly hotel also offers an outdoor pool, a terrace, and a garden. For a surcharge, the property provides a roundtrip airport shuttle (available on request), an area shuttle, and a shopping center shuttle. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2012.

Protea Hotel Fire and Ice Melrose Arch is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 6 
  • Number of meeting rooms - 7 
  • Outdoor pool 
  • Porter/bellhop 
  • Restaurant 
  • Self parking (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Smoke-free property 
  • Snack bar/deli 
  • Television in lobby 
  • Terrace 
  • Total number of rooms - 197 
  • Use of nearby fitness center (discount) 
  • Year Built 2009 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Snack bar/deli  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Partially open bathroom 
  • Phone 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower only 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Protea Hotel Fire and Ice Melrose Arch has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at midnight


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


You'll be asked to pay the following charges at the hotel:
  • A 1 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: ZAR 155 per person (approximately)
  • Airport shuttle fee: ZAR 540 per vehicle (roundtrip)
  • Self parking fee: ZAR 65 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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