Ratings based on 115 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from AA de Montréal, Canada
Tres bon hotelPosted Nov 23, 2015
Le service est excellent et le personnel et courtois. Parfait pour un séjour d'affaire
for Everyoneby A verified traveler from California
Close to the waterfrontPosted Sep 29, 2015
We were there for the marathon . The expo was 2 blocks away and also the finish line . So this was very convenient on many levels.
for Familiesby Stuart
Posted Aug 20, 2015 on Hotels
Good hotel, 1st floor rooms noisy on Friday and Saturday nights due to loud noise from bar. Otherwise no complaints.
for Couplesby Chiko from Gauteng
Disappointing not worth the stayPosted Jul 30, 2015 on Hotels
Only thing good about the mall is its proximity to the mall.not worth the money, we have travelled all over the world and a protea card holder and have never tasted such disgusting room service food. Wouldn't stay there twice
for Couplesby A verified traveler
Posted Jul 21, 2015
Hotel com decoração diferente, situado em uma área agradável (Melrose Arch), com várias lojas e restaurantes.
for Familiesby barbara from Los Angeles, California
A hotel with heart.Posted Jul 8, 2015 on Hotels
My sister and I had the time of our life. The hotel was beautiful in a safe area of town, lots of shopping, eating, and just a wonderful place to stay.
for Business Travelersby robin from london
Posted Jul 2, 2015 on Hotels
Very good - However a very small Gym and one of the few machines has been out of order for some time
for Couplesby Rushil from Johannesburg
Review on my stay at Fire & IcePosted Jul 1, 2015 on Hotels
My stay overall was okay I wouldn't say excellent as upon arrival we were allocated room 324 by Francia the receptionist and when we arrived in our room only to discover that we were given a room which was not cleaned. The bed was messy, the floors were messy, the toilet had urine in it which was the ultimate blow over for me. For me working in the hospitality industry myself I know how things work on the back end and we were still given a room which had not been cleaned which was supposed to have been showing on the system. Housekeeping took the entire day almost to clean our room on Saturday, we had left the room at 11 got back at 14:00 and was still not cleaned. I would come back to your hotel only because the overall stay was good and service at the bar area was good the room comfort was good. Good Day, I expect feedback regarding my situation on my stay at your hotel. Thank you, Trisha (Mr Bhima's wife)
for Personal Eventby emmanuele from Lugano
Good stayPosted May 20, 2015 on Hotels
Nice 4 star hotel that tries to be trandy, but remains unsofitiscated and basic. Nice location in one of the upscaled areas of JNB, perfect to find all you need without driving.
for Couplesby Cyril from Johannesburg
A Taste of Heaven on Earth - Fire&Ice Melrose ArchPosted Apr 29, 2015 on Hotels
Like Heaven on Earth, so great to be treated as royalty and respect. You want tranquility and peace from the Mad Rush, This is the BEST hotel Thanks to the GM and her team