Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from toronto

Posted Aug 9, 2016
Pros: Customer service
Cons: Free parking
Location: Excellent location in Melrose Arch
The staff at reception were extremely helpful The rooms were cleaned and well kept
4 out of 5
by A verified traveler

Posted Aug 8, 2016
Great as always. Make sure you make some time to go to the bar, and be treated by Tobias.
5 out of 5
by A verified traveler from Gaborone

Nice hotel close to a lot of amenities.

Posted Jul 26, 2016
Loved my stay there, it was enjoyable & the hotel staff was receptive, kind & professional.
4 out of 5
by A verified traveler

Enjoyed the décor and good location for me.

Posted Jul 19, 2016
Good experience will go back again. Rate was also competitive. Good for business stay
4 out of 5
by A verified traveler

nice and convenient location

Posted Jun 19, 2016
great and comfy bed, shower s in the same room, bit small but ok. great and convenient location
5 out of 5
by David

Zentrale Lage und cooles Design

Posted Jun 11, 2016 on Hotels
Das Hotel liegt zentral gelegen bezüglich Restaurants, Nightlife und Shopping. Cooles Design im gesamten Hotel und passendes Konzept im Zimmer. Layout des Hotelzimmer erfrischend trendy. Gratis Parking mit Lift zur Lobby.
5 out of 5
by Deon

This traveler left a rating score only Posted May 24, 2016 on Hotels
4 out of 5
by Lucas from Maputo

Frustration with the Front Desk service

Posted May 5, 2016 on Hotels
No water on the following day although the team came up with a good solution, the front desk was extremely ineffective: one person at the counter, while others are either chatting on the side or concentrated in a back-room (not clear what they were doing). At the last minute I was charged for breakfast while the booking indicated BB and the explanation was that the "agent" did the booking only on the bed. I booked through internet and thought I was booking directly to the Hotel
5 out of 5
by A verified traveler

Posted May 3, 2016
Restaurant was amazing hotel was clean and in a safe area, lots of things to do nearby.
3 out of 5
by Thami from Durban

Review

Posted Apr 27, 2016 on Hotels
Hotel is in a great location and it's clean. The overall service of the staff especially from the restaurant and maintenance was poor. The food was bland too.