Ratings based on 25 Verified Reviews

2.2 out of 5
45% of guests recommend
2.3 Room cleanliness
2.3 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by ian

Great value

Posted Jan 17, 2017 on Hotels
Was perfect
5 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
Thank you so much. We hope to improve in those areas we not good at.
1 out of 5
by A verified traveler

It's not luxury. It's nasty.

Posted Oct 3, 2016
This isn't luxury. It's NASTY. Loved being woken up at 4.30am by prostitues yelling for their money. But both of them worked well, as they got the guy into the hallway and then locked themselves into his room until he paid. Butt naked in the hallway. Kudos ladies, kudos. The sheets had holes in them. Not luxury. Grit all over the floor. Not luxury. Mounds of dust and dirt in each corner. Not luxury. Towels were used as cheese cloths in a previous life. Not luxury. TV didn't work. Not luxury. Every bathroom fixture broken. Not luxury. Mirror cracked. Not luxury. Paint cracked and peeling on walls and cupboards. Not luxury. See where I'm going here? It's not luxury. They are playing fast and lose with the term luxury. Do yourself a favour. Don't stay here. Sleep in a gutter with rats as that will be a more pleasant experience of this nasty hole of a place.
2 out of 5
by A verified traveler from Lusaka Zambia

Its near Sandton Center and in Hyde Park.

Posted Sep 19, 2016
Pros: Just the area provided security
Cons: Must raise standard in all areas. Cleaning and maintenance should be improved. Repair handles drawers etc
Location: Sandton Center and Hyde Park
My experience was good with staff but other guest who came on two different night were so noise and there were not stopped by management knowing they were other Guest wanting to rest. The hotel is not being looked after well. Its a great facility but not cared for properly
Comment from Hotel Management
Oct 6, 2016 by paradzai nyambo, Hotel Management
we will have a look into that so that it wont happen again
3 out of 5
by A verified traveler

clean

Posted Aug 22, 2016 on Hotels
My stay was average, the place was nice and clean.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you we will make sure next time it will be plesant
1 out of 5
by Karen

Posted Jul 8, 2016 on Hotels
roomed smelled of smoke and everything was broken
1 out of 5
by A verified traveler

No hot water

Posted May 31, 2015 on Hotels
It was terrible,the service was shocking and I had no hot water to shower.No one was at reception at 7am in the morning to book out.
Comment from Hotel Management
Jul 1, 2016 by para, Hotel Management
The hotel is under new management you can come and have a nice time her.
1 out of 5
by A verified traveler

Multiple complaints

Posted Nov 27, 2014
Pros: No comment
Cons: Hotel cleanliness and good management.
Location: Conveniently situated near a shopping mall.
Awful bed and not much in the bathroom for a comfortable wash.
Comment from Hotel Management
Jun 27, 2016 by para, Hotel Management
We are now under new management and all the queries have been attended too and we hope you come and stay with us. You will have a wonderful stay. Thank you
1 out of 5
by ken from Durban

Not impressed

Posted Sep 19, 2014 on Hotels
Really did not enjoy my stay. Staff weren't helpful . Room was short of towels. Noisy and unclean.
1 out of 5
by ken from Durban

Terrible

Posted Sep 10, 2014 on Hotels
Unfriendly, Staff were difficult, Woken up early, Unhygienic, Unsafe, everything is faulty. Advise strongly against staying here.