Aerial view

Reviews of Silver Oak Luxury Accommodation

3 out of 5
Silver Oak Luxury Accommodation
120 6th Rd Hyde Park, Sandton, Gauteng

Reviews

6.0
Rating 10 - Excellent. 8 out of 42 reviews" "
Rating 8 - Good. 9 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 7 out of 42 reviews" "
Rating 2 - Terrible. 11 out of 42 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Dec 2020
Response from silveroak on Dec 19, 2020
Good evening Thank you very much for your view regarding our way of serveing to our guests. Hope to see you soon and serve you the best

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are very wonderful workers and good services.
Stayed 3 nights in Feb 2019
Response from silveroak on Apr 10, 2019
Hi Thank you very much for your feed back We assure you that we will keep same spirit to satisfy our clients. Hope to see you again Regards Silveroak

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Oct 2018
Response from Paradzai Nyambo on Oct 31, 2018
Thank you for your response.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2018
Response from Paradzai Nyambo on Oct 31, 2018
Thank you for your feedback

10/10 Excellent

Olusola, University of Fort Hare, Eastern Cape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Credit
excellent. I enjoyed my stay, I am happy that I slept in Silver Oak. I will definitely recommend it for people. and I will also love to come back again and again. Thank you for the hospitality
Stayed 1 night in May 2018
Response from Para on Jun 9, 2018
Good day Olusola Thank you for taking the time to post your wonderful review, we are delighted that you enjoyed your stay with us and hope you will afford us the opportunity to welcome you back in the near future Kind regards Para Nyambo Manager

10/10 Excellent

Mehluli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

2/10 Terrible

Phathuxolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, cheap & smelly
It is a horrid, dingy place described as "luxury". Dirty, smelly, rusty, cheap finishes. Unfriendly. I regreted the moment I walked in.
Stayed 1 night in Jul 2017

6/10 Okay

Evans

Liked: Property conditions & facilities, room comfort
It was good but it but other people they were making noise. Next time they should put a dustbin.
Stayed 1 night in Jul 2017
Response from para on Jul 22, 2017
Noted thank you next time there wont be any mistakes.

4/10 Poor

KGOMOTSO

Liked: Cleanliness
It was an average stay for me. Aircon not working 100% as expected
Stayed 2 nights in Jul 2017

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jun 2017

8/10 Good

Sthembile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Silver Oak Luxury Accommodation
Well it really was amazing!!!!!!!! Received very warm and room was super comfy and cosy
Stayed 2 nights in Jun 2017
Response from para on Jul 1, 2017
Thank you so much for your support

6/10 Okay

Matthew

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Was perfect

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 23, 2016
Thank you so much. We hope to improve in those areas we not good at.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not luxury. It's nasty.
This isn't luxury. It's NASTY. Loved being woken up at 4.30am by prostitues yelling for their money. But both of them worked well, as they got the guy into the hallway and then locked themselves into his room until he paid. Butt naked in the hallway. Kudos ladies, kudos. The sheets had holes in them. Not luxury. Grit all over the floor. Not luxury. Mounds of dust and dirt in each corner. Not luxury. Towels were used as cheese cloths in a previous life. Not luxury. TV didn't work. Not luxury. Every bathroom fixture broken. Not luxury. Mirror cracked. Not luxury. Paint cracked and peeling on walls and cupboards. Not luxury. See where I'm going here? It's not luxury. They are playing fast and lose with the term luxury. Do yourself a favour. Don't stay here. Sleep in a gutter with rats as that will be a more pleasant experience of this nasty hole of a place.

4/10 Poor

Paul, Lusaka Zambia

Disliked: Cleanliness, property conditions & facilities, room comfort
Its near Sandton Center and in Hyde Park.
My experience was good with staff but other guest who came on two different night were so noise and there were not stopped by management knowing they were other Guest wanting to rest. The hotel is not being looked after well. Its a great facility but not cared for properly
Response from paradzai nyambo on Oct 6, 2016
we will have a look into that so that it wont happen again

6/10 Okay

Verified traveler

Liked: Room comfort
clean
My stay was average, the place was nice and clean.
Response from General Manager on Oct 28, 2016
Thank you we will make sure next time it will be plesant

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
roomed smelled of smoke and everything was broken

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
It was terrible,the service was shocking and I had no hot water to shower.No one was at reception at 7am in the morning to book out.
Response from para on Jul 1, 2016
The hotel is under new management you can come and have a nice time her.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Multiple complaints
Awful bed and not much in the bathroom for a comfortable wash.
Response from para on Jun 27, 2016
We are now under new management and all the queries have been attended too and we hope you come and stay with us. You will have a wonderful stay. Thank you

2/10 Terrible

ken, Durban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
Really did not enjoy my stay. Staff weren't helpful . Room was short of towels. Noisy and unclean.

2/10 Terrible

ken, Durban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Unfriendly, Staff were difficult, Woken up early, Unhygienic, Unsafe, everything is faulty. Advise strongly against staying here.

2/10 Terrible

ken, Durban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unsafe/strange
Staff are unfriendly and everything is a hassle. They are short on towels. And blankets. There were condom box's and wrappers all over the room. There were a few people in the "secure" parking clearly ingesting substances and having reactions to them in the wildest display of convulsions. Some heavy set man woke me up at about 6 am. Staff scream at each other until late in the communal kitchen.. which is littered with cocroaches.

6/10 Okay

lido, gaborone

Disliked: Cleanliness
Good hotel in nice area
I got into the room it was not vacuumed, the sheets were dirty and bedside lamp was not working and could not read at night for the 3 days I was there.
Response from Para on Jun 27, 2016
This is 2016 new beginnings for us come and experience the changes that comes with new management.

8/10 Good

Charles liao

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

disappointed, durba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not clean at all
Not satisfied at all the place needs new management,they need to care about the cleanliness of the place,the aircons do not work properly,generally the place is substandard.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
poor service

4/10 Poor

John, Cape Town

Disliked: Cleanliness, staff & service, room comfort
Just OK
Location was excellence, and its brand new. But everything inside was the cheapest. They didn't even offer proper coffee in the room!!

6/10 Okay

Kudzi, Australia

Liked: Room comfort
Disliked: Cleanliness
Good Location
The location is good close to Hyde Park and Sandton. however the bed covers were dirty so we requested clean bedding and the shower wasn't very clean. The tiles needed to be bleached.

2/10 Terrible

Travelbug, Botswana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all major malls
If you looking for cheap and very basic accomodation this is it. My only gripe was the fact that the place was not very clean. Also the website doesnt indicate there is no elevator so lugging luggage up and down is your own doing. If you suffer from a medical condition such as arthritis, the stairs are a challenge. So maybe this needs to be put onto the hotel information.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Certainly not "luxury"...
This hotel is fine for an overnight stay. The best thing going for it is its location. I certainly wouldn't describe it as being luxury.

10/10 Excellent

Kimatu, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Joburg.
The hotel is great and great. Very spacious rooms , good finishing and well kept premises.

8/10 Good

Farhan, Luanda, Angola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Price in a nice neighborhood.
Very friendly and helpful staff at the guest house. The basics are right especially for the price you pay. If you were looking for a good deal with no frills then this is a very good place. The location in Sandton is very close to Hyde Park shopping mall and other conveniences with free, secure parking. Internet addition would be a good thing for the management to do to enhance the guest houses' attraction for business traveller or families .

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
The hotel is clean and in a quiet environment
It is ok and the staff are welcoming and friendly. On another note, please send me a receipt for the payment I made for the accommodation.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 3 nights in Feb 2019
Response from liefde on Mar 5, 2019
Hi Thanks for being Anonymous We are thankful to you for rating us We improve our self to that extent that we will get always 5 out of 5. We are extremely sorry for any in-convenience caused to you Regards Silveroak

8/10 Good

Verified traveler

Liked: Room comfort
Wifi Troubles
It´s a normal Hotel. Not Good but not Bad. The most problem is about the internet. It doesn't work in the rooms. Just at the reception.Too bad
Stayed 1 night in Jun 2017

8/10 Good

Michel

Disliked: Staff & service, room comfort
Hôtel bon marché
Bon rapport qualité prix dans un confort spartiate

4/10 Poor

Marlene, N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très décevant
L'hôtel est très bien situer. Mais le service et les installations laisse à désirer. Ils pourraient mieux entretenir et améliorer leur service à la clientèle ...

2/10 Terrible

Fred, Maputo - MZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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As fotos apresentadas no site não correspondem com o quarto, encontrei o quarto muito sujo.