Really bed when I got there there was no one but the security guard at reception because the receptionist had gone drinking at the close by night clubs... he eventually got there but couldn't check me in for another two hours, he was so drunk he kept on sending me to a couple of rooms that were not cleaned and one of the rooms looked like it still had guests because there were personal belongings. after the search for the room ended eventually I had to wait for him another 45 minutes to open the garage for the parking area because he was busy attacking my friends physically. when I got to the room it had no towels whatsoever. his name is Lebo
Comment from Hotel Management
Jun 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to review The Devonshire Hotel following your stay.
We would like to apologise immensely for your experience and we can assure you that this is not standard at our Hotel. The person you are referring to is going under disciplinary hearing as this is not acceptable.
We do hope that you will afford us the opportunity to win back your most valued business.
Staff and Management
The Devonshire Hotel