Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Mi

Center of it all

Posted Aug 24, 2016
Best place to stay in Johannesburg, I will definitely go back and can't stay there. I love the complete wonderful experience across the board
4 out of 5
by A verified traveler

Very convenient location for shopping and dining

Posted Aug 21, 2016
There is an impolite staff when we asked about transfer at the Concierge. And we want him to get back to us about helicopter services from the Hotel to Pilangsburg, unfortunately, we have got no reply. Its still nice in general.
Comment from Hotel Management
Aug 23, 2016 by R. Rosa, Hotel Management
Thank you for your feedback. We regret the inconvenience caused regarding the concierge desk and the information offered. We hope to see you again soon
4 out of 5
by A verified traveler from Jeddah, Saudi Arabia

Posted Jul 31, 2016
It was nice stay but when I went to the airport with the taxi car that was provided by the hotel, the taxi driver took advantage of the stuation and charged me after he droped me too much which was R700, and I've to pay to catch my flight.
Comment from Hotel Management
Aug 23, 2016 by R.Rosa, Hotel Management
Thank you for your feedback. We hope to see you again soon.
5 out of 5
by A verified traveler

Great location!

Posted Jul 28, 2016
The hotel is perfectly located in Nelson Mandela Square. Safe, clean and comfortable. The staff and service was great.
Comment from Hotel Management
Aug 23, 2016 by R. Rosa, GM, Hotel Management
Thank you for your feedback. We hope to see you again soon
1 out of 5
by A verified traveler

Very nice hotel Staff very friendly Nice breakfas

Posted May 22, 2016
Value for Money Everything is just excellent Worth every penny
Comment from Hotel Management
Aug 23, 2016 by R. Rosa, GM, Hotel Management
Thank you for your feedback. We hope to see you again soon
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2016 on Hotels
5 out of 5
by A verified traveler

Posted May 14, 2016 on Hotels
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Thank you for your feedback. We hope to see you again soon
5 out of 5
by A verified traveler

Excellent position

Posted May 11, 2016
Pros: We always stay here, it s our home away from home! The staff are lovely, rooms very comfortable.
Location: Excellent location, close to Gautrain and Sandton Shopping Mall.
The walk up from the Gautrain was a bit of a challenge because of roadworks. Check was easy as usual, the room very comfortable. Breakfast was great. Snacks at the bar were yummy. We were able to get a late check out, and always very comfortable leaving our luggage there whilst waiting for our flight. They gave us a lift back to the train. Highly recommend this hotel.
Comment from Hotel Management
Aug 23, 2016 by R. Rosa, GM, Hotel Management
Thank you for your feedback. It's wonderful to see that you had a memorable stay with us. We hope to see you again soon
4 out of 5
by A verified traveler from München

sehr zentrales sicheres Hotel

Posted May 9, 2016
Pros: Lage , Sicherheit , Bar und Frühstück
Location: super zentral man Nelson Mandela Square . Alle Restaurants und Bars zu Fuss erreichbar .
sehr gut gelegenes , ruhiges , wirkliches 5 Sterne Hotel am Mandela Square beste Einkaufs Möglichkeiten und sehr gute Restaurants zu Fuss sicher erreichbar . Perfekt um geschäftliche Treffen zu planen - tolles Frühstück - sehr freundlicher, hilfbereiter Servics Service
Comment from Hotel Management
Aug 23, 2016 by R. Rosa, GM, Hotel Management
Thank you for your feedback. We hope to see you again soon.
5 out of 5
by Timothy from Sydney

Great place!!!!

Posted Apr 20, 2016 on Hotels
I highly recommend this hotel. I have stayed in many hotels round the world but this one takes the cup. It is flawless from service to amenities. It is situated in the perfect place, walking distance to nelson Mandela square where there is so many restaurants, cafes and shops. Safe area and next to train. 5 stars across the board
Comment from Hotel Management
Aug 23, 2016 by General Manager, Hotel Management
Thank you for your feedback. We hope to see you again soon.