Ratings based on 311 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Johannesburg

Room looked out to Nelson Mandela Square, Sandton

Posted Jan 21, 2017
Always greated with friendly wanting to help staff, which made us continually feel very well taken care of.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Great location and service

Posted Dec 3, 2016
Best location for the business traveller in Johannesburg. Close to most businesses and good quality hotel and service. Would recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Best hotel ever

Posted Dec 2, 2016
Pros: everything from the service to cleanliness, hotel's architect was astonishing
Cons: the spa massage wasn't so good
Location: loved the convenience of shops
the hotel was state of the art exquisite. Service was phenomenal and food was delicious
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good location for business in Sandton

Posted Nov 21, 2016
Pros: Beautifully maintained. Lovely pool and spa facility
Cons: top floor very noisy with overhead water systems
Location: good shopping within easy safe walking access
good position for business in Sandton and easy safe access to shopping
5 out of 5
Recommended
for Everyone
by A verified traveler from The world

Close to everything but also peaceful and quiet

Posted Nov 19, 2016
Great hotel , they go the extra mile to answer all your questions and help you with anything you need
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
4 out of 5
by A verified traveler

Excellent Location, old stylish hotel!

Posted Nov 18, 2016 on Hotels
2 nights on a promotion at this hotel....thank God as I do not think is worth more than US$250/night! Great location within the sandton city retail paradise. BIG and comfy room with free good wifi. Gym was OK but really the aerobic equipment must be renewed, they are below the supposed standards of the hotel! Great breakfast. I was really not impressed by the service at the hotel though: e.g. - check-in was too long; at the check out, no more concierge to help with the luggage; you actually have to ask to be served at the breakfast area..... Still, one should try this landmark "luxury" hotel at least once in Jozie!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

My favorite hotel in Johannesburg.

Posted Nov 11, 2016
The staff went above and beyond meeting my needs. Weighing my luggage snd getting a copy of a bull from a sister hotel.
5 out of 5
by A verified traveler

Beautiful hotel in historic square

Posted Nov 6, 2016 on Hotels
Single night plus full day before international flight.