Ratings based on 11 Verified Reviews

3.1 out of 5
2.8 Room cleanliness
2.7 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 11, 2016 on Hotels
4 out of 5
by khaleed from Dar es salaam

family on holiday

Posted Dec 29, 2015 on Hotels
Nice place for family thanks Mr Bernard for hospitality
3 out of 5
by Charles

Disappointing.

Posted Jul 5, 2015 on Hotels
The pillows in one of the rooms were dirty. There was also no soap.
4 out of 5
by A verified traveler

2 BDroom apartment

Posted Jan 24, 2015 on Hotels
Urban Splice Riviera is definitely an apartment building - so think Air B&B. I think it's all about expectations. We liked the neighborhood and the space set up, but we didn't get much concierge service. Being from out of town, we didn't want to have to call Bernard long distance to ask for the basics, which we likely would have called the hotel front desk for. So, if you know Joburg and you know what you've come for - you're fine. But, if you want more "support" during your stay, this isn't the place for you.
2 out of 5
by A verified traveler

Not what was booked

Posted Nov 21, 2014 on Hotels
Booked x3 2bedroom apartments. They we're overbooked and ended up only getting x1 2 bedroom and x1 3bedroom. 1 room less than what was needed. Not happy
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2014 on Hotels
3 out of 5
by Nomboniso from Cape Town

Apartments need refresh and cleaning

Posted Apr 6, 2014 on Hotels
Killarney is a great area, next to a mall and faith facilities, it's easy to navigate. The apartments need attention, the carpets are dirty, the towels have lost color and are no longer white, the furniture needs attention. Bernard was great, attentive and willing to help in every way but this is a management issue, Urban Hip cannot link their brand with dirty apartments and run down furniture, and this place is in the right spot, but not worthy of a second visit.
3 out of 5
by Tau from Cape Town

self catering apartment

Posted Jul 28, 2013 on Hotels
Service sucks , only security atnight so no service at a"l
2 out of 5
by Salete from Curitiba - PR - Brasil

Deixou a desejar

Posted Sep 29, 2014 on Hotels
o imóvel é metade hotel e metade residentes fixos por isso haviam dois porteiros, sendo que o do hotel nunca estava presente o que dificultou muito algumas solicitações durante nossa permanência. Estávamos em quatro pessoas e por dois dias recebemos apenas 2 toalhas de banho sendo que não havia ninguém disponível para nos ajudar a resolver esta questão. Em outro dia, para complicar mais, recebemos as toalhas molhadas e o gerente, depois de muito insistirmos para conseguir falar com ele (por telefone pois não estava no hotel), alegou falta de luz na lavanderia. Francamente, voltamos um tanto quanto decepcionados...