Posted May 17, 2016
We had a good time with friends. Rooms were clean and comfortable although needing attention in the bathrooms, old toilet seat, mix matched and cracked tiles. The staff were pleasant. Disappointed that manager insisted on closing the bar at 11pm for a large group all staying at the hotel, even though there was another event on the property that continued until the wee hours of the morning. Perhaps she did not see the business opportunity.
Comment from Hotel Management
May 20, 2016 by Antoinette Kleyn, Hotel Management
Dear Valued Guest,
Thank you for taking the time to review Velmore Hotel Estate & Spa following your stay.
We are please to see that you have enjoyed your stay, and would like to apologise for the bar closing at 11pm.
We do hope that you will visit us again in the near future.
Staff and Management
Velmore Hotel Estate & Spa