Ratings based on 1,872 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Nice hotel. Kinda smelly in the rooms, plus housekeepers were really loud during their cleaning hours
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii,Hawaii

close to the Airport

Posted Aug 21, 2017
too short a stay to really have anything to say except that the staff was great.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Gene, thank you for choosing to stay at Fairfield Inn JFK Airport during your visit to New York. We are delighted to read that we were able to provide you the great service you were expecting from our staff and the proximity of our location which was perfect for your needs. We appreciate your comments and hope to have you as our guest again. Charles Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Jul 12, 2017
Nice room, but very small.very good breakfast, hot and continental.
Comment from Hotel Management
Jul 12, 2017 by General Manager, Hotel Management
Dear Bilal, thank you for being our guest at the Fairfield Inn New York JFK Airport. We are thrilled to read that you loved your room and the breakfast we serve. We hope that you will choose us again whenever you're in New York. Charles Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick check in, very comfortable stay

Posted Jun 28, 2017
All,staff I dealt with were friendly and professional. Super close to JFK.
Comment from Hotel Management
Jun 29, 2017 by General Manager, Hotel Management
Dear Guest, thank you for staying at the Fairfield Inn New York JFK Airport. We are happy to know our closeness to the airport worked well for you and that you were pleased with the service we delivered. It was a pleasure to have you as our guest, and we hope to see the next time your travels bring you our way. Charles Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient for short airport stayover.

Posted Jun 2, 2017
My first room assignment was not acceptable for me. It was near an exit door and a little noisy for me. I brought to staff attention and they got me into another room right away and was very courteous and ready to help.
Comment from Hotel Management
Jun 3, 2017 by General Manager, Hotel Management
Dear Guest, it was a pleasure to have you as our guest at the Fairfield Inn New York JFK Airport. We are delighted to read you liked our attentive service and that our location was perfect for your needs. Thank you for taking the time out of your busy day to recognize our efforts, and we hope to welcome you again! Charles Patel, General Manager
2 out of 5
by A verified traveler from Fl

Posted Jun 1, 2017
Very expensive for what the hotel offers in services and locationNeto
Comment from Hotel Management
Jun 2, 2017 by GM, Hotel Management
Thank you for being our guest and for taking time to leave feedback. We were disappointed to read our hotel and facilities did not provide the value you were hoping for. As in every city, certain times of the year are busier and command higher rates, however we definitely make every effort to be priced competitively. We hope you will give us another chance the next time you are in our area. Charles Patel General Manager
4 out of 5
by Steven J.

Nice Stay

Posted May 22, 2017 on Hotels
Enjoy staying at the Fairfield Inn, pleasant front desk, breakfast area was quite big and nice.
Comment from Hotel Management
May 24, 2017 by James, Hotel Management
Dear Steven, thank you for being our guest at the Fairfield Inn New York JFK Airport. We are delighted to know that you had a wonderful experience at our hotel, and we appreciate your complimentary comments. We loved having you as our guest and hope to see you in the near future. Charles Patel, General Manager
5 out of 5
by Dmitriy

It was good

Posted May 14, 2017 on Hotels
It was good.
Comment from Hotel Management
May 16, 2017 by James, Hotel Management
Dear Dmitriy, thank you for choosing to stay at the Fairfield Inn JFK Airport during your visit to New York. We are delighted to read that we were able to provide you with a comfortable stay. Thanks for being our guest, and it would be our pleasure to welcome you again. Ken Davis Assistant Manager
4 out of 5
by A Daniel

Great stop over

Posted May 10, 2017 on Hotels
The hotel was great, picked us up at the airport, then dropped us off. Employees were so pleasant and accommodating.
Comment from Hotel Management
May 12, 2017 by James, Hotel Management
Dear Daniel, thank you for choosing to stay at the Fairfield Inn New York JFK Airport. We are delighted to know you were comfortable here and that you were impressed with all the aspects of our hotel. I will be sure to share your compliments with my entire team for a job well done. It was a pleasure having you with us and we hope that you will choose us again! Ken Davis, Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Great hotel, excellent value

Posted May 9, 2017 on Orbitz
Terrific breakfast provided, including omelettes. Yummy!
Comment from Hotel Management
May 11, 2017 by Assistant Manager , Hotel Management
Dear Mark, many thanks for the awesome feedback. We are delighted to know you enjoyed our complimentary breakfast offerings and that you found us to be at a great value. It was a pleasure hosting you at the Fairfield Inn JFK Airport, and we hope you are already planning another trip our way. Ken Davis, Assistant Manager