Ratings based on 178 Verified Reviews

3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

Fine Basic Hotel

Posted Oct 9, 2017
Pros: Price Location
Cons: An elevator and new pillows
We just slept there and the price was right. It was clean. There was no elevator in the hotel and the ice machine had no ice but I suspect someone had emptied it in their cooler. The pilliows were flat even 2 stacked together was still flat and one bed the feet was higher than the head. But it was clean and met our needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from oak ridge

Posted Sep 29, 2017
Very friendly, easy check in, lots of parking. Clean room
2 out of 5
by A verified traveler from ky

Needs to get thier act together

Posted Aug 21, 2017
Room was not ready when we got there and had to change in a bathroom downstairs! Put us in a smoking room when we asked for a non! A/c leaked water in floor!
3 out of 5
by A verified traveler from TN

ok for quick stay over

Posted Jul 18, 2017
Pros: friendly staff
Cons: mold control in bathrooms!!
Location: n/a
Your staff was very helpful and friendly, but the place needs a going over. We found dirty towel under bed...bathroom shower was moldy...design is not a good design at all too many creases for mold to grow in!!!!!!!!!!!!!!!!!!!!!
4 out of 5
by Linda

Had to get some sleep and hotels found me a place

Posted Jul 16, 2017 on Hotels
I was very fortunate that the receptionist was willing to accommodate my needs. When Hitels booked my room I was not asked if I could take a smoking room which I could not. The hotel desk person upgraded me to a nonsmoking with no additional charge. I was disappointed that the pet fee was $10 higher than I was quoted, but again pleased that they made an allowance for my larger than 40 pound dog. All in all, since I was traveling alone with my dog, and needed to get some rest at 11:00 pm, I'm grateful for an understanding hotel receptionist.
Comment from Hotel Management
Jul 22, 2017 by mike, Hotel Management
thank you for comments regarding your recent stay. I have noted your comments and apologise for any inconvinence caused. We will be reviewing our housekeeping policies and necessary changes made.
2 out of 5
by A verified traveler from Medford, NJ

You get what you pay for...

Posted Jul 10, 2017 on Orbitz
Pros: The price.
Cons: It needs a serious cleaning and maybe whole floors that are non-smoking.
Location: There's a biker bar across the street which was almost as smokey as the hotel. But the Chinese/Thai bar and restaurant in the Best Western was great.
Though the staff was nice, the place was just too old, run down, and dirty looking (even if they appeared to have cleaned well). The whole place stunk of cigarette smoke, there was no way to avoid it. I should have spent more and stayed at the Best Western around the corner (where I ate and had an excellent meal).
4 out of 5
Recommended
for Everyone
by A verified traveler from plantation fl

Posted Jul 6, 2017 on Orbitz
Room large and comrortable. Refrig , microwave, coffee maker. Stayed 4 nights fresh towels each Day. Room accessable to parking. Would stay again good value for price.
Comment from Hotel Management
Jul 8, 2017 by mike GM, Hotel Management
thank you for your comments regarding your recent stay and very much appreciate your comments. Your feedback helps us to continue to give all our guests the best possible experience. I hope you will visit us again on your future travels.
2 out of 5
by A verified traveler

You get what you pay for

Posted Jul 3, 2017 on Hotels
The room was small, bed was old and very uncomfortable, shower was dirty from cigarette smoke, floor was uneven
Comment from Hotel Management
Jul 8, 2017 by mike, Hotel Management
thank you for your comments and apologise for the inconvinience caused during your stay. we will review our polocies and necessary changes made.
4 out of 5
by John

This traveler left a rating score only Posted Jun 28, 2017 on Hotels
1 out of 5
by Joshua

Horrible

Posted Jun 26, 2017 on Hotels
The breakfast was absolutley horrid. The beds, room, and bathroom were dirty. Shower curtain rod was broke off wall, water was unstable, beds were AWFUL and hard. pillows flat. This was probably the worst stay in my career.