Ratings based on 280 Verified Reviews

4.4 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 23, 2017
We really enjoyed our stay at the Comfort Inn and suites in Johnson's Creek. We stayed for a Festival in a neighboring town, and loved that it was a 15 minute easy drive from the festival. Close enough to be convenient but far enough to be out of the craziness and traffic of the festival. Loved the room, comfortable and clean. Pool area was fantastic. Breakfast was wonderful. There was one sub par staff in the evening who was never at her station and who was curt and rude on the phone...several people came and left frustrated over a 30 min time period because no one would come to the desk...and she got an earful from customers when someone physically went back and got her. But everyone else was friendly and helpful, and in fact Karen from housekeeping saved the day when one of our children lost a stuffed toy , which was found after a search by Karen. We appreciated her so much, she was determined to find it, and she endds up being the hero for day for us.
Comment from Hotel Management
Nov 14, 2017 by Christine, Hotel Management
Thank you for taking the time to give your feedback on your recent stay with us at Comfort Suites Johnson Creek. I have spoken to the staff member that you refer to about her attitude. And yes, Karen is a true asset to our staff! We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Staff courteous and offered to accommodate any needs we had. When I asked about using the sofa sleeper they were accommodating. Even the breakfast staff was great. Have allergies & my questions were answered by kitchen cook. It’s really pretty as you drive in. The grounds were beautiful and the kiddy pool was enjoyed by my 4 & under grandchildren. Coming back next year.
Comment from Hotel Management
Nov 14, 2017 by Christine, Hotel Management
Thank you for taking the time to give your feedback on your recent stay with us at Comfort Suites Johnson Creek. We look forward to seeing you again soon!
3 out of 5
by A verified traveler

Posted Oct 12, 2017
Cons: Fix Hotel room doors so they aren't loud when they close. Train cleaning staff to check refrigerators.
Hotel had comfortable bed and good tv however doors were heavy and very loud when people came and went from their rooms. I think there was a wedding the night I was there so even though the people didn't talk in the hall I was awakened as everyone closed their doors at 1am. I found food in my refrigerator which was left by the previous guest. Breakfast buffet was missing scrambled eggs and it appeared the 2 women refilling the food were overwhelmed (don't know why..there was a group of people in the eating area but it wasn't a huge group). Breakfast choices were more limited than the Fairfield Inn choices I had in my stay with that hotel group the week before.
Comment from Hotel Management
Nov 14, 2017 by Christine, Hotel Management
Thank you for taking the time to give your feedback on your recent stay with us at Comfort Suites Johnson Creek. I will address the issues that you mention with the staff. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

excellent find

Posted Sep 28, 2017
Pros: Spacious breakfast room and good food. Spacious comfortable room. Quiet
Very nice surprise. Off the beaten path but worth it.
Comment from Hotel Management
Nov 14, 2017 by Christine, Hotel Management
Thank you for taking the time to give your feedback on your recent stay with us at Comfort Suites Johnson Creek. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Excellence--off the beaten path

Posted Sep 22, 2017
Found this place online. Very clean with nice amenities. Very nice breakfast. Spacious room and breakfast area. Well maintained. Off the beaten path but worth checking out.
Comment from Hotel Management
Nov 14, 2017 by Christine, Hotel Management
Thank you for taking the time to give your feedback on your recent stay with us at Comfort Suites Johnson Creek. I am happy that you found our hidden path! We look forward to seeing you again soon!
5 out of 5
by Nancy

Posted Aug 16, 2017 on Hotels
Comment from Hotel Management
Aug 20, 2017
Thank you for taking the time to review your recent stay with us. We look forward to seeing you again soon!
5 out of 5
by Apolonia

Best hotel in town!

Posted Aug 16, 2017 on Hotels
My family stayed at Comfort Suites and said they were very happy with the hotel. The hotel had everything they needed. The hotel was very clean and the staff was very friendly.
Comment from Hotel Management
Aug 20, 2017
Thank you for taking the time to review your recent stay with us. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Posted Aug 10, 2017
Very friendly staff and a surprisingly large pool and water-park area. Everything from the room to the dining room for breakfast was spacious and clean. We loved that we could enjoy fresh fruit or make our own waffles for breakfast (included).
Comment from Hotel Management
Aug 20, 2017 by Christine, Hotel Management
Thank you for taking the time to review your recent stay with us. I am very happy that you enjoyed our breakfast and our pool area. We look forward to seeing you again soon!
5 out of 5
by lindsy

Great pool area!!!

Posted Aug 7, 2017 on Hotels
all the kids (3,6,11) loved the pool area and the breakfast was great! We plan on staying there again soon!!
Comment from Hotel Management
Aug 13, 2017
Thank you for taking the time to review your stay with us! I am so happy that you enjoyed our pool area and our breakfast. We hope to see you again soon!
4 out of 5
by Joseph

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 13, 2017
Thank you for taking the time to review your stay with us! We hope to see you again soon!