Folded down the sheets and found a mouse droppings in the bed. Called the front desk and they gave us another room, which was upgraded to a suite. The sheets were so old they had sheet balls. The fans in the restrooms did not work and the tile around the toilet was loose and popped every time you walked in the bathroom. Loose tile is a sign of water damage/leakage. I told the front desk in the morning regarding the problems with the bathroom and the clerk acted like he could care less. I did not sleep well at all. I would never stay at that Holiday Inn Express in Somerset PA again.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Assistant General Manager