Nice idea but poor execution.
Posted Feb 10, 2017
KSL is in a great location and was built nicely, however the facilities have been extremely poorly maintained. On the first night, our airconditioning was extremely hot, we called maintenance who came and attempted to fix it, he said it would gradually get colder but it remained hot the whole night, the lift lobby and the hotel lobby were colder than our room. The bed sheets had some remnants of old stained and smelled weird, unsure if they had been changed. We changed rooms the next night better aircon, but TV the new room had poor reception, could not play properly and the fridge did not work. Overall a disappointment for a claimed "5 star hotel".