Ratings based on 677 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Average roomPosted Sep 17, 2017
Pros: Location, only place in downtown Joliet.
Location: Great for attending shows at The Forge
Room was spacious, but the beds were awful. Pillows were hard abs small, mattresses were hard and the beds were about to fall apart. Also, we booked a king but got a double. Didnt make an issue of it, but they lack attention to detail.
for Everyoneby A verified traveler from Springfield Illinois
Staff was courteous helpful and respectful I givePosted Sep 7, 2017
I give 5 stars loved it the staff was very courteous and respectable
for Everyoneby A verified traveler from Joliet, IL
Super roomy, clean and fancyPosted Aug 24, 2017
Our previous hotels were "moist". Was so great to have a top notch place. Only took one hour to get to Chicago.
for Everyoneby A verified traveler
Nice hotelPosted Aug 22, 2017
Good experience nice casino had a good meal. half way spot for our final destination
for Everyoneby A verified traveler from nc
Hotel facilities excellent ,per my requirementsPosted Jul 16, 2017
Excellent all round ,best stay in the Chicago area . Easy access from all points
No JolietPosted Jun 21, 2017 on Hotels
Joliet is probably one of the worst places I have ever stayed in my life. The town is dead, find other options.
for Everyoneby A verified traveler from DSM, IA
Eazy on and off from freewayPosted Jun 9, 2017
Driving through and wanted a good meal and a clean room. Rooms are big and clean and COMFORTABLE! the restaurant had the very best capallini meal I have ever had!
for Couplesby A verified traveler
Very nice hotel!Posted Jun 7, 2017
Pros: Large comfy beds and nice sized bath.
Cons: microwave in rooms...not a big deal but we would have popped popcorn for movies.
Location: It's right downtown Joliet. We just stayed at the hotel/casino so I don't know much about whatever else may be offered.
Huge beds, nice and comfy. Nice sized bathtub. Everything very clean and pleasing. Thank you!!
for Everyoneby A verified traveler from Peoeia, Il
BeautifulPosted Jun 4, 2017
I love the complimentary valet parking! However I was disappointed that I was charged $10 for a microwave when that should be a standard amenity for a hotel considered top notch!
by A verified traveler
Question whether we would stay againPosted Jun 3, 2017 on Hotels
Hotel checking ok had to redo our request for room. Bell staff and valet out bound exceptional. Casino attached rudeness nasty people almost left