Ratings based on 104 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 4, 2019
Comment from Hotel Management
Sep 10, 2019 by Jamie Holladay, Hotel Management
Thank you for staying with us at Candlewood Suites! We are excited to hear that you enjoyed your stay with us and we look forward to serving you again soon!
5 out of 5
by A verified traveler

Posted Aug 16, 2019
Room was clean and comfortable Beds were great Staff was friendly
Comment from Hotel Management
Sep 10, 2019 by Jamie Holladay, Hotel Management
Thank you for staying with us at Candlewood Suites! We are happy to hear that you enjoyed your stay with us and we look forward to serving you again soon!
5 out of 5
by A verified traveler

Posted Jul 30, 2019
Comment from Hotel Management
Sep 10, 2019 by Jamie Holladay, Hotel Management
Thank you for staying with us at Candlewood Suites! We are so excited to hear that you enjoyed your stay with us and we look forward to serving you again soon!!
2 out of 5
by A verified traveler

Posted Jun 2, 2019 on Hotels
At check in they had a computer issue with the reservations that I made. And although I showed them my reservation email, plus the credit card statement showing the payment was taken out of my account. The front desk person refused to do anything saying it wasn't on her computer. And after badmouthing third party sites, said she could do a better deal for me than them. But ended up charging me the same rate as I had already paid anyway. Ridiculous!
4 out of 5
by A verified traveler

Pet charge too high

Posted May 14, 2019 on Hotels
We were originally charged $75 for having our small dog with us which I thought was very high. When I said the most I had ever been charged was $20, she then said she would give us the old rate at $50. I still thought that was high. I wouldn't stay there again because of the high pet charge.
5 out of 5
by A verified traveler

Posted May 14, 2019
Lovely area, all restaurants are nearby highly recommend! Next trip I’ll make sure to stay there!
4 out of 5
by A verified traveler

Posted May 5, 2019 on Hotels
Comment from Hotel Management
May 8, 2019 by Jamie, Hotel Management
Thank you for staying at Candlewood Suites Jonesboro, AR and we look forward to seeing you again soon!!
5 out of 5
by A verified traveler from Jonesboro, AR

Posted May 5, 2019
I like the studio suites. Nice spacious rooms with kitchens and comfortable beds.
Comment from Hotel Management
May 8, 2019 by Jamie, Hotel Management
Thank you for staying with us at Candlewood Suites!
5 out of 5
by A verified traveler from Jacksonville

Posted Apr 20, 2019
The staff had very excellent customer service & was very helpful
Comment from Hotel Management
Apr 26, 2019 by Jamie Holladay, Hotel Management
Thank you for staying at Candlewood Suites Jonesboro, AR!! We are so excited you enjoyed your stay with us and we look forward to seeing you again soon!!
5 out of 5
by A verified traveler

Good value.

Posted Apr 13, 2019 on Hotels
Cable TV was a bit of a puzzle. Otherwise, everything was up to snuff and the price is right.
Comment from Hotel Management
Apr 26, 2019 by Jamie Holladay, Hotel Management
Thank you for staying at Candlewood Suites Jonesboro, AR! I am so glad you enjoyed your stay with us and we look forward to serving you again soon!!