Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from m

questionable parking lot

Posted Aug 24, 2016
I arrived at 1030 pm, parking lot is pitch black. I asked the manager if the lights were out, he said they come on at midnight..they didn't. Lot was dark. Not easy to unload your car and carry all your stuff while walking in the dark
5 out of 5
by A verified traveler from Jamaica NY

Posted Aug 1, 2016
It's a nice clean place. Definitively will come back!
2 out of 5
by Rebekah

Posted May 27, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear Rebekah, I'm sorry to hear that you did not enjoy your stay with us. I wish we have more details of your concerns so we can address your review accordingly. Nonetheless, report will be sent in reference to the feedback score you posted for our hotel. We hope to see you again soon.
5 out of 5
by eileen

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear Eileen, We sincerely appreciate your time in completing our satisfaction survey and for leaving us excellent feedback score. We will do our best to make your future visits a better experience. We hope to see you again soon. Have a great day!
4 out of 5
by Jozefina

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by Front Desk Manager, Hotel Management
Dear Jozefina, We appreciate your feedback about your experience in our hotel. We are pleased to learn that you were comfortable and satisfied with your experience following your stay with us. We hope to have the chance to serve you again soon. Have a great day!
3 out of 5
by Peter from Rocky Hill Ct.

Pleasant Surprise

Posted May 23, 2016 on Hotels
very pleasant, easy access off I81, clean room, comfortable bed, and pillows, friendly, accommodating staff, quietly tucked back from the road. Very pet friendly, clean.
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear Peter, I am glad that you were happy with your stay at our hotel finding the cleanliness to your satisfaction as well as your entire experience with us. We will do our best to make your next visit a better experience. Thank you for taking the time to give us your review. We hope to serve you again.
5 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Room was clean, bed comfortable. Staff was friendly and helpful. Only downside was the breakfast. The bagel I had had the consistency of baked sand, my honey's English muffin and egg was cold and plastic like, and the coffee was weak. We didn't bother with the breakfast our second morning.
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear guest, We sincerely appreciate your time and effort to write us a very insightful review. Your comment on the breakfast choices is noted. I assure you that this is addressed accordingly. We hope to have the opportunity to serve you again. Thank you for staying here at Comfort Inn.
5 out of 5
by Kelly

Posted May 22, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear Kelly, Thanks so much for the lovely feedback score you posted for our hotel. It is heartwarming to hear that we have sufficed your expectation. Your review is another accomplishment of our staff and management team, We hope to see you again soon.
4 out of 5
by David

Posted May 17, 2016 on Hotels
had an issue with room , which was taken care of asap. Reservation clerk not very pleasamt
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear David, Thank you for letting us know of the issue you experienced in the room you stayed in allowing us to address the matter promptly. Thank you for bringing your assessment of our staff to our attention, this will be shared with the team for improvements, Thank you for staying here at our hotel and we hope to see you again soon.
3 out of 5
by Angie

Posted May 17, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Front Desk Manager, Hotel Management
Dear Angie, Thank you for the favorable feedback score you,left us. We look forward to welcoming you back to our hotel again. Kind regards.