Ratings based on 160 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Nice, clean and comfortable

Posted Jan 7, 2018
I was pleasantly surprised by this hotel. It was very comfortable, clean and friendly. Convenient free parking on site too.
4 out of 5
Recommended
for Everyone
by A verified traveler from perth

Nice hotel close to barbagallo raceway

Posted Oct 19, 2017
Nice room did and good price would recommend to friends
Comment from Hotel Management
Dec 9, 2017 by Reception, Hotel Management
Thank you for staying with us. We appreciate your feedback! We look forward to welcoming you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from west australia

Posted Oct 7, 2017
Clean, well equiped room. Fast checkin and check out service.
Comment from Hotel Management
Dec 4, 2017 by Reception, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017 on Wotif
Staff were very helpful, especially as the back door was broken.
Comment from Hotel Management
Oct 7, 2017 by Reception, Hotel Management
Thank you for recently staying with us & providing us with valuable feedback.Our back door is repaired now, we apologise for any inconvenience you had to go through and we appreciate your kind understanding. We look forward to welcoming you again :)
3 out of 5
Recommended
for Everyone
by A verified traveler from Kalgoorlie

Good location

Posted Sep 23, 2017 on Wotif
Hotel is in a good location. Could do with a lick of paint and removal of old hair from the shower. WIFI is terrible at a rate of $30 per night, could not even stream 5 minutes of a movie.
Comment from Hotel Management
Oct 7, 2017 by Reception, Hotel Management
Hi Hannes, Thank you for your feedback. We do apologize for the poor experience you encountered whilst staying with us. We will take this into consideration. Thank you for bringing this to our attention. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Great Location

Posted Jun 30, 2017 on Wotif
Pros: The location was perfect.
Cons: The shower needs maintenance.
The room was very clean and the lady at reception was lovely. There was no hot water and the hairdryer was falling off the wall.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Its nice and close to the beach

Posted Jun 10, 2017 on Wotif
Im so happy with evry she thing the price good the services good thx.
Comment from Hotel Management
Jun 20, 2017 by Reception, Hotel Management
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!
5 out of 5
by A verified traveler

Great Meals

Posted May 30, 2017 on Hotels
The food from the Piccadilly we could not fault. the Garlic Prawns were amazing! My sister and I stayed due to our mum being in Joondalup hospital and on our return from a stressful draining day we had a lovely clean room. It was very quiet too! The only thing that wasn't so great was the room stayed very hot during the day, that sun just beamed on in and even with the curtains drawn it still got warm. Although it didn't take long to cool down with the aircon on. Overall a pleasant stay :-)
Comment from Hotel Management
Jun 22, 2017
We are delighted to hear that you enjoyed your stay! Thank your for taking time to review us and for your feedback. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to Joondalup medical centres

Posted May 17, 2017 on Wotif
Easy to find, easy parking and very close to Joondalup health campus, and Joondalup public hospital. Very convenient located for accessing these places. Room was tidy, quiet and comfortable. I recommend the Joondalup City Hotel.
Comment from Hotel Management
Jun 22, 2017 by Reception, Hotel Management
Thank you for reviewing your experience at the Joondalup City Hotel. We are pleased that you enjoyed your stay. We look forward to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from WA

Perfectly adequate, but overpriced.

Posted May 16, 2017 on Wotif
Pros: Clean, somewhere nice to sleep. The bed was comfortable, the room was a good size, there was not much to complain about.
Cons: Maintenance on fixtures could be better attended to.
Location: We stayed here for its proximity to the Barbagallo race track - only 15 minutes drive away. Very little accommodation available in the area.
My husband and I stayed 2 nights over a weekend, and found the room to be fine. It had all the essential things you'd expect, it was modern, stylish and clean, but a few items had wear and tear issues that hadn't been rectified. In the mornings a fair bit of noise was heard through the door (guests coming and going) and the breakfast service was fine. Overall, I left feeling that the hotel, the room, the staff, service and facilities were all adequate, nothing special, and just a bit more than I would have liked to pay, but considering the lack of accommodation in the general area we had little option.
Comment from Hotel Management
Jun 22, 2017 by Reception, Hotel Management
We are pleased to hear you enjoyed your stay at JCH. Thank you for providing your feedback in regards to maintenance on fixtures, we will certainly be discussing this with the team members. We hope to welcome you back to JCH again.