Ratings based on 236 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

very small pool and yard. No bar.

Posted Sep 28, 2017
Pros: free internet service.
Cons: Pool area.
Location: Location very good. many places nearby.
Was not pleased about a 800 toll free long distance call . I was charged $138 . for a toll free call !!!!. I spoke to a manger. Did not help me . Very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quito

Nice hotel with excellent location

Posted Jul 15, 2017
The hotel facilities are in great condition, and their staff is friendly and willing to help at any time. The location is perfect for business travels, near to tge airport, business centers and malls. The only thing they don't have is a bar lounge were you can seat comfortly to have a meeting o just chat with somebody. The food is great too.
Comment from Hotel Management
Jul 17, 2017 by Patricia Lozano , Hotel Management
Dear Martin Thank you for your comment and your rate. We appreciate the information provided by our guests. It helps us to improve every day. We will be glad to see you again. Cordially Patricia Lozano General Manager
4 out of 5
by pedro

Posted Jun 30, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017 by Hotel Howard Johnson, Hotel Management
Estimado Pedro Gracias por su calificación. Será un gusto contar con su pronta visita. Cordialmente Patricia Lozano Gerente General.
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy

Posted Jun 28, 2017
I had a great time in this hotel. Every is friendly and they have good manners.
Comment from Hotel Management
Jul 3, 2017 by Patricia L , Hotel Management
Dear guest We appreciate your comment and your rate. We will be waiting you in your next trip to Guayaquil. Cordially Patricia Lozano General Manager
4 out of 5
by Daniel

Posted May 18, 2017 on Hotels
Good hotel and food, convenience location near the airport. Air conditioner was located inside the room and was noisy
Comment from Hotel Management
May 29, 2017 by Hotel Howard Johnson, Hotel Management
Dear Daniel We appreciate your rate and your comment. We are working in a new solution for the ac noise that you mention. We will be waiting for you on your next visit to Guayaquil. Cordially Patricia Lozano General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Vacations

Posted May 13, 2017
I had a wonderful time with my husband. Excellent customer service, food and friendly people.
Comment from Hotel Management
May 29, 2017 by Patricia Lozano, Hotel Management
Dear Guest We appreciate your comment. It is important knowing that we are achieving our guests expectations. We will be waiting you for your next visit. Cordially Patricia Lozano General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very nice hotel close to the airport

Posted Apr 23, 2017
I've stayed at Howard Johnson's many, many times before, it's very clean, its very welcoming, the crew is super nice, they go out of their way to serve you, what a difference from the hotels in Europe,
Comment from Hotel Management
Apr 23, 2017 by Patricia Lozano, Hotel Management
Dear Rosie Thank you for your rate and your comment. It is our pleasure to help our guests needs. We will be waiting you. Patricia Lozano General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
Pros: Staff
Location: Close to the airport and a shopping center.
Staff were friendly ,helpful and hotel was comfortable,close to airport and a large shopping center.
Comment from Hotel Management
Apr 23, 2017 by Patricia Lozano, Hotel Management
Dear Guest Thank you for your comment and your rate. It is our pleasure to help our guests. We will be waiting you on a next ocasion. Cordially Patricia Lozano General Manager
4 out of 5
by A verified traveler

Posted Apr 14, 2017 on Hotels
Comment from Hotel Management
Apr 23, 2017 by Hotel Howard Johnson, Hotel Management
Dear Guest Thank you for your rate. We will be waiting you on your next trip to Guayaquil. Cordially Patricia Lozano General Manager
5 out of 5
by Fernando R

Good time !!!

Posted Apr 1, 2017 on Hotels
It was only one night, everything was good, almost everything; when we arrived there was no bell service, no one greeted us at the entrance and neither was there anyone to help us with our luggage. The rest was excellent, cleanliness friendliness, I hope to return very soon and hope ti hire staff for luggage service.
Comment from Hotel Management
Apr 23, 2017 by Hotel Howard Johnson, Hotel Management
Dear Fernando Thank you for your rate and your comment. It is very important for us to know the expectations of our guests. For sure we will improve that on your next visit. Cordially Patricia Lozano General Manager