Ratings based on 193 Verified Reviews

3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Toronto

Cheap stay close to Vienna city center

Posted Oct 20, 2017
Pros: Location, location, location. You can't get much else this close to the center for the price. Very few options in its price range.
Cons: Upkeep of rooms and cleanliness needs improvement. 24/7 front desk service will help a lot or at least adhering to agreements on late check-in.
Location: VERY close to the ring street where most of the large attractions are. Right next to a university campus, Lots of restaurants, cafes and groceries.
I was at this hotel for 4 nights during my visit to Vienna with 2 friends. The entrance to the pension is not very obvious and a bit shabby, in a shared building with other offices/businesses. Look for the numbers on the door to ring. Despite calling the pension ahead of time to arrange for a late check-in and arriving at the specific hour we agreed for check-in, we had to wait outside for 25 minutes with frantic door bell buzzing and telephone calls until finally someone came downstairs to let us in. Other than this set-back in service, the rest of the service was very good and they did allow us a free late check-out to make up for our troubles. The room was good, not too clean, but okay. Everything in the room worked, though the drain for the bathroom sink was a bit clogged. A quick word with the reception got it fixed right away. Room had a small TV and a refrigerator, no cable channels. Very few available power outlets in the room. Whichever ones are available you have to fish out with the extension chords hidden behind the bed. Bed were comfortable. Room looks well-kept, but not as well maintained, judging by the miss-matched colors on the walls, maintenance is on a budget. The location is really what saves this property. A short walk to the ring street where all major attractions are. For the location and price, you can't get much better than this.
3 out of 5
Recommended
for Everyone
by A verified traveler from BOSTON, MA.

HOTEL IS OKAY FOR A SHORT AND CLOSE TO CITY CENTER

Posted Oct 14, 2017
Pros: THE STAFF ON DUTY WAS NICE, THE QUIET ATMOSPHERE IN THE HOTEL, NICE LOCATION TO CITY CENTER, PUBLIC TRANSPORTATION, RESTAURANT & SHOPPING.
Cons: THE ROOM FACILITIES. TOO LITTLE.
Location: NICE LOCATION TO CITY CENTER, PUBLIC TRANSPORTATION, SOME HISTORIC SITES, RESTAURANTS & SHOPPING STORES.
NICE EXPERIENCE, STAFF ON DUTY WAS POLITE AND HELPFUL. ROOM WAS CLEAN WITH LITTLE DUST ON THE WINDOW CURTAINS.
5 out of 5
by NAGY

This traveler left a rating score only Posted Aug 2, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
Good, inexpensive no frills. Basic hotel, met our needs for a short term stay.
4 out of 5
by Csongor

Ideal place for a city break

Posted Jun 12, 2017 on Hotels
Excelent price/value ratio. Good location, walking distance from historical city center. Staff OK.
4 out of 5
Recommended
for Everyone
by A verified traveler from chesterfield

centrally located hotel with immediate transport.

Posted Feb 8, 2017
Pros: clean, tidy, helpful staff.
Location: excellent transport links, eateries and central.
nice hotel, helpful staff, unfortunately when we booked it stated a basic continental in the price but we were charged 6 euro each per day by the hotel.
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Nice, friendly and helpful staff. Room is kind of small but tidy and clean.
3 out of 5
by A verified traveler from los angeles

Good area, center

Posted Sep 14, 2016
Pros: The location
Cons: The staff
The staff was rude, I made a reservation for one personne, they gave me a room with three beds, when I told them that I need a room with onebed, they said that they dont have it today, but they will have tomorrow, the next day they charged me 10 euros more because the room had three beds and it was for family. Then they said that the price in the internet was not correct, and the price is higher even for one bed room. I had to spend the next day to find another place.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2016 on Hotels
1 out of 5
by A verified traveler from San Francisco

September 24-28 2015

Posted Sep 29, 2015
Cons: If wifi is promised it should be granted imho
1. Tiny room, walls with some dirty spots and even some blood 2. No internet access, talked to two other guests of the hotel, they had the same problem. 3. Late at night some people were sleeping right in the lobby and near entrance.