Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
51% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Convenient location.

Posted Jul 14, 2016
I expected a larger room as it appears on the picture when looking for a room
4 out of 5
by A verified traveler from california

Nice Hotel

Posted Jun 20, 2016
Pros: clean, quiet, a.c is awesome and breakfast included.
Cons: the check out time, lol, 11 a.m is to early can you make it atleast 12?....
Location: movie theater burger king and liquor stores :))
The stay was pleasant. Affordable and best part there was a movie theater right in back, which gave our stay a kick to a good night.
Comment from Hotel Management
Jun 27, 2016 by Guest Relations Manager, Hotel Management
Dear Stephanie, Thank you for choosing to stay at our hotel. I am very happy to learn that you were satisfied with the quality of clean, accommodation and our breakfast served. Your comment on the check out time will be forwarded to our key people, I assure you that they will carefully look into this matter, we appreciate your feedback. Have a great day.
2 out of 5
by A verified traveler

Posted Jun 15, 2016
Door not closing properly, showertube dirty, WLAN Not available Inside The room
Comment from Hotel Management
Jun 28, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I wish we have more details about your stay at our hotel so we could address your concerns accordingly. Nonetheless, your review is called to the attention of our team to verify and implement corrective measure, as we have no record of this issue upon courtesy call. Please do not hesitate to call our attention on your next visit if you need assistance.
2 out of 5
by A verified traveler

Poor check in process

Posted Jun 9, 2016
Check in took over an hour in a tiny, over crowded, hot lobby. There was only one clerk and it appeared that was typical of their process.
Comment from Hotel Management
Jun 10, 2016 by Guest Relations Manager, Hotel Management
Dear guest, On behalf of our team, I sincerely apologize for the inconvenience you experienced at check in. Your review is escalated, our management team will verify your visit at our hotel in order to call the attention of concerned staff for corrective measure. I assure you that this unlikely guest experience with us will not go unnoticed. Thank you for calling our attention.
1 out of 5
by A verified traveler

Zero stars appropriate

Posted May 17, 2016
The linens were old and in need of replacement. The ironing board had bad staining. The pictures posted on line of the rooms were inacurate. Their coffee water was dirty and had residue in it. Would recommend anyone staying elsewhere.
Comment from Hotel Management
May 21, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I sincerely regret that you were not pleased with the accommodation and services during your stay at our hotel. I am very concerned about your feedback particularly on the “old linens” as replacement of sheets, linens were done specifically on May 2nd 2016 although our supplies are still in good condition. We are held to provide above par accommodation and quality services and as such, courtesy calls are strictly practiced to ensure every guest stays with us comfortably. We did not receive any report of such issue you mentioned in your review. I wish we have more details about your booking so we could verify your stay at our property.
3 out of 5
by A verified traveler

Posted May 16, 2016
was a comfortable stay. The room was clean. The bathroom was old and needs updating. The grounds were clean and tidy and the pool area was clean.
Comment from Hotel Management
May 20, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for letting us know that you were comfortable during your recent stay at our hotel. It is rewarding to hear that we sufficed your service preference, we will do our best to make your next visit a better experience. We hope to see your again.
3 out of 5
by A verified traveler from bakersfield

Posted May 13, 2016
The rooms lack cleanliness, but we had a comfortable stay.
Comment from Hotel Management
May 22, 2016 by Guest Relations Manager, Hotel Management
Hello Cynthia, It is sad that your concern on the condition of clean was not addressed during your stay. I apologize for failing to meet your expectations. Please do not hesitate to inform our team on your next visit for your concerns. We have staff available at any time to address our guests’ concerns. We hope to see you again. Have a lovely day!
3 out of 5
by A verified traveler from calif

Stagecoach

Posted May 7, 2016
Basic hotel. Clean & comfortable, nothing fancy. Looks like a nice pool area, but didn't get the chance to use it.
Comment from Hotel Management
May 12, 2016 by Guest Relations Manager, Hotel Management
Hello Cristine, I am very glad that we have sufficed your basic accommodation needs following your stay at our hotel. I hope you will visit us again, next time you are in town and will get to try our pool too. Thank you for letting us know that you were comfortable and found the cleanliness satisfactory. We hope to see you again soon. Have a lovely day!
4 out of 5
by A verified traveler

Posted May 3, 2016
I would definitely stay here again. Close to our venue and lots of grocery stores and fast food.
Comment from Hotel Management
May 12, 2016 by GRM, Hotel Management
Dear guest, I am so happy to hear that you were satisfied with the services you received during your stay at our hotel. Your wonderful feedback will be shared with our staff, this will surely inspire our team to stay committed in our goal to offer welcoming ambiance and comfortable accommodation to all of our guests. We hope to see you again soon.
1 out of 5
by A verified traveler

Not the worst BUT...

Posted May 3, 2016
This hotel is part of the Wyndham chain so my expectations were not met. The pool looked like it hadn't been cleaned in a few days. The was garbage floating on the surface and green stuff on the pool floor. The shower/tub had permanent stains - did not look clean. The TV would turn off temporarily whenever the mini fridge compressor turned on.
Comment from Hotel Management
May 13, 2016 by GRM, Hotel Management
Dear guest, I regret that you were not very pleased with your stay at our hotel. Your review will be submitted for evaluation, our management team will look into your feedback and address your concerns accordingly. Your detailed concerns about the room you stayed in will surely be verified and corrected, I apologize for the inconvenience.