Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Yucca Val/Joshua Tree Nat Pk Area

2 out of 5
Super 8 by Wyndham Yucca Val/Joshua Tree Nat Pk Area
57096 29 Palms Hwy, Yucca Valley, CA

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 1018 reviews" "
Rating 8 - Good. 392 out of 1018 reviews" "
Rating 6 - Okay. 160 out of 1018 reviews" "
Rating 4 - Poor. 71 out of 1018 reviews" "
Rating 2 - Terrible. 51 out of 1018 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Arden

Liked: Staff & service
Lovely rooms. Nice staff. nice parking. nice exterior. The breakfast is minimal and could be expanded. The hallways need to be updated with new painting and new carpeting.
Stayed 4 nights in Mar 2024

2/10 Terrible

Christopher

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at all like the photos advertised. Entire hotel smelled like Curry food. Old furniture in the rooms Bedding old Needs a complete overhaul Never stay again
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Christopher, we are truly sorry to hear about your disappointing experience during your recent stay. Please accept our sincerest apologies for falling short of your expectations. Your feedback regarding the discrepancies between the advertised photos and the actual condition of our hotel, as well as the unpleasant smell of curry food throughout the premises, is deeply concerning. We understand the importance of maintaining a clean and comfortable environment for our guests, and we regret that we did not meet these standards during your stay. Rest assured, we will thoroughly investigate these issues and take immediate action to handle them, including a thorough overhaul of our facilities and handling any cleanliness concerns. Additionally, we apologize for any shortcomings in our service and amenities. Your feedback is invaluable to us, and we will use it to make the necessary improvements to ensure a better experience for our future guests. We understand if you choose not to stay with us again, but we sincerely hope to have the opportunity to regain your trust and welcome you back in the future for a significantly improved stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I was looking for.
Stayed 4 nights in Mar 2024
Response from Customer Care Team on Mar 25, 2024
Dear Stephen, we're thrilled to hear that we met your expectations and provided you with just what you were looking for! Your satisfaction is our ultimate goal, and we're delighted that you had a positive experience with us. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We appreciate your patronage and hope to have the pleasure of welcoming you back in the future!Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 25, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, shabby motel.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 25, 2024
Dear David, we're deeply sorry to hear that your experience did not meet your expectations. Providing a clean and comfortable environment, along with excellent service, is our top priority, and we regret that we fell short during your stay. Your feedback is invaluable to us, and we will handle the issues you mentioned with our team to ensure improvements are made promptly. We understand the importance of maintaining our property to high standards, and we apologize for any inconvenience caused. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 Poor

Julie, Tucson

Disliked: Cleanliness, property conditions & facilities
This property is old and very outdated. No Elevator. If you have luggage, request first floor, or you’ll be lugging everything up two flights of stairs. The staff seems to care and is doing the best they have with an old property. It smelled like insecticide, was stuffy and out of date. Stairs, which I had to lug my roller bags up, had flapping and dangerous edges.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 25, 2024
Dear Julie, thank you for sharing your feedback with us. We apologize for any inconvenience caused by the outdated condition of our property and the lack of an elevator. Your comments regarding cleanliness and property conditions are taken seriously, and we will share them promptly with our team to ensure improvements are made. We understand the importance of providing a comfortable and safe environment for our guests, and we regret that we fell short of your expectations in this regard. Please know that your feedback is valuable to us as we work to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Sylvie

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 Poor

Donna

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property was very dated. The check in clerk was behind plexiglass and the area was not welcoming. The room was clean but very dated.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 22, 2024
Dear Donna, thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. We are continuously working to improve our facilities and amenities, and your comments will be taken into consideration as we strive to enhance the guest experience. If there are any specific areas you feel we should focus on for improvement, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 14, 2024
Dear William, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service
The only complaint I had was the lack of electrical outlets for charging our phones etc. beyond that it was what we expected. Had a good nights sleep.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 12, 2024
Dear Paul, thank you for choosing to stay with us and for providing valuable feedback. We appreciate your positive remarks about a good night's sleep. Regarding the electrical outlets, we understand the importance of having convenient charging options and will certainly look into ways to enhance this aspect for our guests. Your comments are valuable in helping us improve, and we hope to have the opportunity to host you again in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Vicki

Traveled with group
Was not like the pictures portrayed. Bathroom needed updating, sink chipped etc. was very noisy
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 7, 2024
Dear Vicki, we appreciate you taking the time to share your feedback. We apologize for any discrepancies between the pictures and your experience. Our goal is to provide accurate representations of our accommodations, and we'll work to ensure our online presence better reflects the current state of our rooms. We're sorry to hear about the noise disturbance and any inconvenience caused by the bathroom condition. Your comments are valuable, and we'll use them to make improvements. If your travels bring you back to our area, we'd love another opportunity to host you and provide a more satisfying experience. Safe travels!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 nights here in late Feb. The property was spotless and smelled nice. The staff were very friendly and helpful. Excellent parking and great location. The continental breakfast was good as well. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear Edwin, thank you for your fantastic review! We're thrilled to hear that you had a pleasant stay with us, enjoying our spotless property, friendly staff, excellent parking, and convenient location. It's wonderful to know that you found our continental breakfast to your liking as well. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay whenever your travels bring you to the area. Safe travels!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room, with view of my vehicle in the parking lot. Well lit, clean, comfortable.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 5, 2024
Dear John, thank you for your positive feedback! We're delighted to hear that you enjoyed your room with a view of your vehicle in our well-lit parking lot. Clean and comfortable accommodations are a priority for us, and we appreciate you taking the time to share your experience. If there's anything specific you loved about the room or any suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another comfortable stay. Safe travels!Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained and perfectly acceptable for short stays in the Yucca Valley. The bed is comfortable the bathroom is decent and overall clean and tidy.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 1, 2024
Dear Michael, thank you for taking the time to share your positive experience at our property. We're delighted to hear that you found our hotel well-maintained and suitable for short stays in the Yucca Valley. Your satisfaction with the comfortable bed, decent bathroom, and overall cleanliness is greatly appreciated. We strive to provide a welcoming environment, and your feedback motivates us to continue delivering excellent service. If there's anything specific you enjoyed or any areas you think we can improve, please don't hesitate to let us know. We look forward to hosting you again in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Staff very nice, ok breakfast, room had a very dirty chair. No sound proofing so noisy
Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 1, 2024
Dear Margaret, thank you for choosing our hotel, and we appreciate you sharing your feedback. We're glad to hear that our staff made your stay enjoyable and that you found the breakfast satisfactory. However, we apologize for any inconvenience caused by the cleanliness of the chair and the noise. Our team will handle these issues promptly to ensure a more comfortable experience for our guests. If you have any further suggestions or concerns, please feel free to reach out to us directly. We value your input and hope to have the opportunity to welcome you back for an improved stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Aaron

It was good for the price
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Aaron, thank you for your feedback. We're pleased to hear that you found your stay good for the price. If there's anything specific you particularly liked or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another satisfactory stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Christa

Traveled with family
Liked: Staff & service
Staff wasgood at checkin. Sheets were hard and scratchy to the point we had to put long pants on to sleep & there was a cigarette burn hole in our sheets. Breaky is only a continental FYI. Easy to find & park. No elevator.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Christa, thank you for providing feedback on your recent stay. We apologize for the issues you encountered with the sheets and the inconvenience of a cigarette burn hole. This is certainly not the experience we strive to provide, and we appreciate you bringing it to our attention. Your comments about the continental breakfast, easy parking, and the absence of an elevator are duly noted. We will handle these concerns promptly to ensure improvements are made. If there's anything specific you would like us to do to make amends or if you have additional suggestions, please feel free to share. We value your input and hope to have the opportunity to provide a more satisfying experience on your next visit.Kind regards,Customer Care TeamSuper 8 Yucca Valley

4/10 Poor

Micheal

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 26, 2024
Dear Micheal, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Shelly

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old, dated. Sparse furniture. No plugs for technology. Tiny bathroon. I had to use the ironing board for cosmetics and unplug the microwave to use the outlet.
Response from Customer Care Team on Feb 20, 2024
Hi Shelly,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We understand the importance of modern amenities and comfort, and we'll take your comments into consideration as we work towards improvements. Your satisfaction is important to us, and we hope to have the opportunity to better accommodate your needs in the futureKind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Greg

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Markus

Liked: Staff & service
A very simple hotel, but the room was clean and well equiped.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 20, 2024
Hi Markus,Thank you for your feedback! We're glad to hear that you found our hotel clean and well-equipped. We strive to provide a comfortable and pleasant stay for all our guests. If there's anything specific you feel we could improve on to enhance your experience further, please don't hesitate to let us know. We appreciate your business and hope to welcome you back again soon!Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Ranojoy

Good property for price but needs upgrades on the interior.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 20, 2024
Hi Ranojoy.Thank you for your feedback. We're glad to hear that you found our property to be a good value. We take guest comments seriously, and we'll certainly consider your suggestion for interior upgrades as we strive to improve our facilities. Your satisfaction is important to us, and we hope to welcome you back in the future to experience the improvements firsthand. Thank you for choosing to stay with us.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 20, 2024
Hi Jennifer,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and enjoyed a clean room during your stay. Providing excellent service and cleanliness is our priority, and we're glad we met your expectations. We appreciate your business and hope to welcome you back again soon for another great experience!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Joseph

Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 7, 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Karen

Stayed 1 night in Jan 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Francisco

Traveled with family and small children, Traveled with family
For the price I cannot complain too much.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 29, 2024
Dear Francisco, thank you for sharing your feedback with us. We're pleased to hear that you found value in your stay with us. Your satisfaction is important to us, and we appreciate your understanding of our pricing. Should you have any further comments or suggestions, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

J. E. Roche,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff was very attentive to our needs.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 29, 2024
Dear Roche, thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and that our staff provided attentive service throughout your visit. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Yesica

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 29, 2024
Dear Yesica, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Lon

Traveled with partner
The bed was very squeaky. The hair dryer shorted out in a fiery flash. The folks upstairs were noisily until midnight and again at 6am.
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 29, 2024
Dear Lon, thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback regarding the squeaky bed, malfunctioning hair dryer, and noise disturbance from neighboring guests is concerning, and we are taking immediate steps to handle these issues with our maintenance and housekeeping teams. Providing a comfortable and peaceful environment for our guests is our top priority, and we regret that we fell short of meeting your expectations on this occasion. Please rest assured that your comments will be used to improve our services and ensure a better experience for all our guests in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
This property is close to a market y Ihop restaurant. It was clean and secure. The only thing was the breakfast not many things to eat just bread. Cereal Oatmeal
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 25, 2024
Dear Jose, thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our property clean and secure and that our location near a market and IHOP restaurant was convenient for you. We appreciate your comments regarding our breakfast options. Your feedback helps us understand areas where we can improve, and we will certainly consider your suggestions to enhance our breakfast offerings for future guests. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

amy

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 22, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 17, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Liza

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room stank of bleach and the people in the room next door played loud music until 3am in spite of the fact that we complained. The walls are paper thin.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 11, 2024
Dear Liza, we apologize for the inconvenience you experienced during your stay. Regrettably, the room had a strong bleach smell, and we understand the frustration with noise from neighboring guests. Your feedback is valuable, and we will handle these issues to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to provide you with a better stay on your next visit. Thank you for bringing these concerns to our attention.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Susan, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear Susan, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Kind regards,Customer Care TeamSuper 8 Yucca Valley

2/10 Terrible

Pavlina

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 24, 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to Joshua Tree - would definitely stay again!
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 4, 2024
Dear Mohit, thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel clean and conveniently located near Joshua Tree. We're pleased to know that you had an enjoyable stay and that you would choose to stay with us again in the future. We look forward to welcoming you back on your next visit!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Baoping, albany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay to visit the JT NP.
Response from Customer Care Team on Jan 3, 2024
Dear Baoping, thank you for choosing to stay with us during your visit to Joshua Tree National Park! We're pleased to hear that our location met your needs and provided a convenient base for your explorations. Your feedback is valuable to us, and we're glad you had a positive experience. We look forward to welcoming you back on your next trip to the area.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

DeAnn

Liked: Cleanliness, staff & service
Nice basic hotel convenient to the Joshua Tree park.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear DeAnn, thank you for your feedback! We're glad to hear that you found our hotel convenient for your visit to Joshua Tree National Park. We strive to offer a comfortable and convenient stay for our guests. If there's anything specific you feel we could improve upon to enhance your experience further, please don't hesitate to let us know. We hope to welcome you back again in the future!Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Maria

Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear Maria, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good for a 2-star motel. Room was dated but fairly clean. Found some hair on the floor, but it isn't the Ritz. Otherwise, it was clean. Sound insulation was pretty good too and beds were reasonably comfortable. Breakfast was okay. Not the best, but again, it isn't the Ritz. All-in-all, very solid for a 2-star motel.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Nathan, thank you for taking the time to share your feedback. We're pleased to hear that you found our motel to be a good value for its rating. We understand that our property may not have all the luxuries of a higher-end hotel, but we strive to provide a clean, comfortable, and affordable stay for our guests. Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future.Kind regards,Customer Care TeamSuper 8 Yucca Valley

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, affordable accomodations
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 28, 2023
Dear Dennis, thank you for your positive feedback! We're delighted to hear that you found our accommodations nice and affordable. We strive to offer comfortable stays at competitive prices for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable experience in the future. If you have any further comments or suggestions, please feel free to share.Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first Wyndham I’ve ever been at where the breakfast didn’t have anything warm. Also our room had a few random hairs in it. But it’s yucca so I expect no less
Stayed 1 night in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 23, 2023
Dear Tracy, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Gail

Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 11, 2024
Dear Gail, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

Roshanak

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 23, 2023
Dear Roshanak, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Kind regards,Customer Care TeamSuper 8 Yucca Valley

8/10 Good

Marc

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 21, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Ichen

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 18, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Michael, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice heating system. Room temperature was good. Nearby restaurants. Needs more blankets in the room. Breakfast was not very good. Not quiet at night. Lots of hallway noise.
Stayed 5 nights in Dec 2023
Response from Customer Care Team on Dec 15, 2023
Dear Michael, we appreciate your feedback about your recent stay at our hotel. It's great to hear that you found the heating system effective and that the room temperature was comfortable. We're also pleased that our location near restaurants was convenient for you. We take note of your comments about the need for more blankets, and we'll share this with our team to ensure we handle such concerns. Additionally, we apologize for any disruptions caused by hallway noise and appreciate your understanding. Regarding breakfast, we're sorry to hear that it didn't meet your expectations. If you have specific suggestions or preferences, please feel free to share them with us. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else you'd like to discuss, please let us know. Your feedback is valuable to us.Kind regards,Customer Care TeamSuper 8 Yucca Valley

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the money. It was okay, clean and quiet. IHOP and black bear diner next door
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 16, 2023
Dear Sharon, thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be clean and quiet, and we appreciate your mention of nearby dining options. Guest satisfaction is our priority, and we are glad that you had a satisfactory experience overall. If there is anything specific you feel we could improve or if you have any additional comments or suggestions, please feel free to let us know. Your input is valuable to us as we continually strive to enhance the guest experience. We hope to have the pleasure of hosting you again in the future. Safe travels and best regards!Kind regards,Customer Care TeamSuper 8 Yucca Valley