Ratings based on 29 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from ottawa

Way Overpriced not clean

Posted May 14, 2017
Pros: nothing
Cons: price, cleanness, rooms are too old,
Location: location is ok
Rooms are not clean jacuzzi full of dust and hair , bed sheet was dirty had to change it. Rooms are noisy . It's very expensive hotel.
5 out of 5
by Zare

The best service

Posted May 14, 2017 on Hotels
I had great time in a place with good service
5 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Very nice hotel close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Great seafront hotel in Jounieh

Posted Aug 30, 2015
Pros: - Great location - All rooms have an unobstructed view of the sea and bay of Jounieh
Location: - Téléférique (lift) - 2 mins walk - Restaurants nearby - Paragliding lands right in front and can be purchased there
We travelled as 3 siblings (29-35 year olds) with our spouses and our parents at Portaluna hotel in mid august and highly recommend this hotel. The hotel is very well situated on the main road in Jounieh-Maameltein. It has a pool as well as a gym, ping pong tables amongst other items. Rooms are large & clean, relatively new but well maintained, with comfortable king size beds and a seating area. As well, bathrooms are large and clean, with hairdriers, and the showers have strong water pressure. Rooms on the second floor have large balconies. The staff is very accommodating and pleasant, and all speak Arabic, English or French, if not both. There is free cold water in a fridge in the lobby and, to our surprise, meals are included (3 per day). Meals are buffet style with large selections, but there are also waiters that will serve you. Also, there are many restaurants nearby, a short walk away. This hotel is highly recommended for couples & families.
Comment from Hotel Management
Oct 13, 2015 by Portaluna Hotel and Resort Team, Hotel Management
Dear Sir or Madam, Your positive highlights are indispensable to us. Portaluna Hotel and Resort is always ready to provide our guests with happy home and we are looking forward to welcome you and your family into our family again. Happiness starts here…
5 out of 5
by Youssef Nabbout

Posted Aug 23, 2015 on Hotels
Comment from Hotel Management
Dec 19, 2015 by David, Hotel Management
Dear Youssef, Thank you for high score. Come back soon again.
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia 🇦🇺

Great location......close to restaurants shops pub

Posted Aug 14, 2015
Overall pretty good.....staff r friendly....hotel is clean....buffet is good....close to all amenities But the hotel is definitely not a 5 star In being fair it should be rated max as a 4 star hotel
Comment from Hotel Management
Oct 13, 2015 by Portaluna Hotel and Resort Team, Hotel Management
Dear Andre, Your kind review is highly appreciated. We constantly strive to improve with each and every guest, always aiming to provide five star experience of comfortable atmosphere and well maintained facilities. Hope, you will revisit us soon allowing to welcome you back with deserved treatment.
5 out of 5
by Mark from London

Little Gem

Posted Aug 13, 2015 on Hotels
Fantastic hotel for the price in a lovely country
Comment from Hotel Management
Dec 26, 2015 by David, Hotel Management
Thank you for your kind comment. We are looking forward to seeing you again soon.
5 out of 5
by Nick

Posted Jul 5, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by David, Hotel Management
Dear Nick, High score you shared is highly appreciated. Thank your staying with us. Please, revisit soon.
5 out of 5
by Salma from Bedfordshire

Great place to stay

Posted May 31, 2015 on Hotels
Great place to stay, lovely location by the beach. Good clean rooms with great service.
Comment from Hotel Management
Dec 26, 2015 by David, Hotel Management
Dear Salma, We are glad that state of our facilities, professional service and prime location added to your stay experience positively. Please revisit and allow us to extend you Portaluna Hotel and Resort warm and happy welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler

The best

Posted Jan 7, 2015
Simply the best in have benne to this hotel in every trip to lebanon It is now a solid part of the trip to lebanon. Away from life
Comment from Hotel Management
Oct 13, 2015 by Portaluna Hotel and Resort Team, Hotel Management
Dear Guest, We are pleased to become "the best" in your travelling map of Lebanon and looking forward to extending a warm welcome upon your return at any time.