Ratings based on 617 Verified Reviews

4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from South Wales

Helpful staff

Posted Jun 5, 2017
Pros: Design, helpful staff, location and value.
Cons: Room on ground floor was on the small size
Location: Close to metro station but nearly all attractions are also walkable as are a number of nearby bars and restaurants
We stayed here on a city break for three nights. We arrived late at night so it was helpful that we could check in on line before arrival. Upon arriving we were allocated a small room on the ground floor. It was spotlessly clean and well appointed. However it proved too claustrophobic for my wife who had very little sleep. The staff were very accommodating and provided us with a larger room for the following nights of our stay. The hotel is well located and of a very interesting design. All staff were very friendly and helpful. We very much enjoyed our stay here and in Budapest.
Comment from Hotel Management
Jun 18, 2017 by Renátó , Hotel Management
Dear Chris, Thank you for rating us. We are happy that you felt comfortable after the room change. We try to tailor the hotel's attributions to the guest's needs. We hope to see you again. With Best Regards,
1 out of 5
by A verified traveler

Posted Jun 5, 2017
I cannot rate this hotel as I was transfer to another due to a "technical problem" - I suspect overbooking
Comment from Hotel Management
Jun 7, 2017 by Renátó , Hotel Management
Dear Guest, Thank you for commenting, we are sorry to hear that we could not accommodate you. Unfortunately, there was unforeseen leaking from the bathroom, which had to be maintained. I hope the reallocation was good, and you enjoyed your stay there. With Best Regards, Renátó Abou-Warda
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to city centre

Posted Jun 3, 2017
Pros: The whole hotel tastefully decorated and great staff.
Cons: Only a new toaster!!
Location: Great location,near the trams,buses and metro system,all within. 2 minute walk.
Lovely hotel,modern and close to city centre with all transport links on the doorstep. Friendly staff in every department always pleased to help with any questions you may have. My only negative is the toaster needs replacing as only one side working and very very slow but this is a minor detail as everything else was faultless.
Comment from Hotel Management
Jun 18, 2017 by Renátó , Hotel Management
Dear Guest, Thank you for writing about us. We are very happy that you rated 5 out of 5 and valued our efforts. We have already changed the toaster, but thank you for mentioning it. With Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Debrecen

Beautiful little hotel in great location

Posted May 22, 2017
Pros: I enjoyed the decor and the bright atrium. Breakfast was good. Rooms were comfortable.
Location: Close to Jewish quarter where there are alot of trendy restaurants and pubs. Dohány Street Synagogue (Great Synagogue)
This hotel is very nicely decorated in shades of blues and greens with a 3 story atrium that gives it a fresh modern feel. All rooms face the atrium so there was no street noise. The hotel is located close to the Jewish quarter with a lot of trendy restaurants and pubs.The staff were all very friendly and efficient. All of the front desk staff spoke English. The breakfast was very good- included the traditional European fare with a few "American" items added like scrambled eggs and pancakes. Overall, I enjoyed my stay here.
4 out of 5
by Po Chui

Posted May 12, 2017 on Hotels
Except the towel has
Comment from Hotel Management
May 18, 2017
Dear Po Chui, Thank you for your rating. The towel change sometimes could be confusing, the sign of replacement is to put the them on the floor. If by chance it did not happen, by request the reception can provide. I hope in spite of it, you had a very pleasant stay. With Best Regards, Renátó Abou-Warda Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from london

great location

Posted May 7, 2017
Hotel was not far from New York cafe which is a must to go in to with its beautiful gold interior. There are supermarkets near by, including Burger King and McDonald's. You can buy tickets for hop on and off bus from this hotel and the bus stop for this bus is on side of New York cafe. Managed to walk to most of the attractions and used Astoria hotel as the main point if you go left from it you can get to Hungarian museum and market and then vace street main shopping, if to the right you can get to synagogue and basilica. Staff were very friendly. Breakfast area was a bit too busy at times, have to be quick for a table. Cleanliness could be better.
Comment from Hotel Management
May 20, 2017 by Renátó , Hotel Management
Dear Kam, Thank you for your constructive comment. We can also emphasize that our location is superb, because from our Hotel you can reach every major site of Budapest very easily. Our staff is always highlighted, thank you for doing that. The breakfast is sometimes unpredictable, if everyone come at the same time, it might be busy. About the cleanliness, we will check how we can improve, luckily mostly our guests are very satisfied with it. We hope to see you again in our Hotel With Best Regards, Renátó Abou-Warda Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 22, 2017
Good hotel and location. Staff was friendly and helpful.
5 out of 5
by Tamlyn

Wow - impressed !!

Posted Apr 17, 2017 on Hotels
Very pleased I chose this hotel. It was so reasonably price and the overall experience exceeded my expectation. I knew most of the rooms windows were facing the atrium however I chose the room (201) which was facing the street and hence had natural light! The room was modern, big, clean and the bathroom was a good size and had modern fittings! Also a bar fridge available. The only thing I would Change is fatten up the pillows however you can ask for more. The receptionists couldn't do more for you if they tried. They all spoke brilliant English and were so helpful when I asked for extra milk, coffee and had questions on the area. The atrium is about 6min walk from stop 4 hop on hop off bus and you can use this bus to get around the whole of Budapest. The breakfast was plentiful however the only improvement I would suggest is upgrade their cheap plastic 2 bread toaster to either a four bread toaster or a conveyer toaster otherwise you do wait some time for bread! I would definitely stay here again as the price was so decent and the location was good to the bus and also had a few good restaurants around.
Comment from Hotel Management
Apr 21, 2017
Dear Guest, Thank you for your very nice review. There were so many positive things what you mentioned and we are very proud of it, thank you for emphasizing them, it means a lot to us. On the other side, we will take your remarks on the pillow and toaster seriously. We hope to see you again. With Kind Regards, Renátó Abou-Warda Rooms Division Manager
4 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
Good location, nice and clean room.
5 out of 5
by Mr franquito from Cheshire

Mr

Posted Mar 24, 2017 on Hotels
top class