Paradise property.... hotel left in the past....
Posted Jul 13, 2015
El Tucano property is beautiful, with natural river and trails to walk.... but highly disappointing how the hotel has been left in the past... you can definitely see the lack of investment and strive to bring the hotel into the new century. Rooms are OK in size, but so very much left without amenity (in particular important in a place where rain is always present). 10" Box TV, no coffee maker or in-room amenities (even charge extra to use the safety box)... bathrooms good in size, yet, not even a dryer. Bed... OK, yet the cover seem to have been the same from 10 years ago. With all the options near by (in particular Arenal) the hotel should really try to serve better to their guests to make their in-room / facilities experience more enjoyable. WIFI only in specific areas (lobby, restaurant), which is challenging specially as Mobile Signal in the area is quite bad (didn't have in my room). I know that part of the enchant of being in this type of hotel is to disconnect from the world, nevertheless, that does not mean that hotel shouldn't strive to cater for all type of guests.
Some 15 years ago I believe it was a great place.... today.... it is the same place it was 15 years ago... left in the past... seems that there is no way that this place will compete with others in the area.