Ratings based on 172 Verified Reviews

3.6 out of 5
73% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Jul 25, 2017
Given the price, I expected more from the hotel itself. It needs some TLC. The hotel had an odor, it was worse in certain areas then others. Overall I didn't feel I received a good "deal" for this hotel. The staff was attentive and courteous. This I found through our stay in India. Very eager to please and very hospitable. This is the reason I could overlook the many shortcomings.
Comment from Hotel Management
Jul 30, 2017 by Randhir, Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities. We regret that this was not your impression. We are pleased to note that our services and facilities were to your satisfaction. Your positive feedback's about the hotel are deeply appreciated and have been communicated to all the members of our team. We once again thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
1 out of 5
by A verified traveler from 23 years

Decent neighborhood

Posted Jul 15, 2017
Hotel Staff raised the rate when we arrived. Was quoted about $1500 from Expedia and the hotel ended up charging $2,400. But they didn't do this till after we were already in India, so we were stuck paying the bill after landing at 11:30pm. Crooks. Stay away from this place, or prepay and get confirmation. It's kind of like when the policia shake you down for cash in Mexico.
Comment from Hotel Management
Jul 23, 2017 by Randhir, Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. Kindly note the hotel change the room tariff as per the availability. Staff at the front desk can not change the rates. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ca

Quality hotel near the beach

Posted May 5, 2017
I reserved this as a gift for a wedding couple and they really enjoyed the hotel- quiet, good breakfast and proximity to beach. Staff was very helpful with reservation.
Comment from Hotel Management
May 10, 2017 by Randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
by A verified traveler

Great location

Posted Apr 16, 2017 on Hotels
The hotel is in a vibrant area and windows aren't soundproofed. You need to be comfortable with the background noise from streets - I loved it! The AC is set very high in all public areas of the hotel so take a jumper even in summer. I loved the hotel and its location. Perfect for strolling on Juhu beach. The hotel was a short tuk tuk ride away from the fantastic shopping area of Santa Cruz.
Comment from Hotel Management
Apr 23, 2017 by Randhir Tanwar, Hotel Management
Dear Guest, Thank you for your feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Kindly note all our rooms are soundproof, the non sea facing rooms are more quite. Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future. Kindest regards. Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was nice stay there

Posted Apr 2, 2017
Good location.it was nice and close to all Restaurants and easy in and out.
Comment from Hotel Management
Apr 23, 2017 by Randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
3 out of 5
by John

An OK alternative to 7* luxury

Posted Feb 27, 2017 on Hotels
Not quite as good as 2016, rooms at front of property and on lower floors are noisy
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your very kind and thoughtful feedback. We would like to thank you once again for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by Dion

Convenient and Clean

Posted Feb 25, 2017 on Hotels
I have stayed here before and always find it very clean and a great place to stay. They have a wide variety of food at breakfast. A small gym though has all the equipment you need for a decent workout (plus you have the beach right there for a good walk).
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove
4 out of 5
by Naman

Good location but bit expensive

Posted Feb 16, 2017 on Hotels
Hotel is next to the beach but doesn't have a beach access which was a bummer. Friendly staff, nice location, good condition of room but bit expensive.
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
by Mr Maksood A

Posted Feb 7, 2017 on Hotels
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by A verified traveler

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai Rating our overall performances with a five star always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.