Ratings based on 555 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from monaco

Very nice

Posted Nov 5, 2017
Very nice place good location beautiful. Very romantic perfect place for kids
Comment from Hotel Management
Nov 5, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for taking time to post a review on Expedia for your recent stay at Jumeirah Mina A'Salam. I am delighted that you had fantastic stay with us and we all look forward to welcoming you back again in the future. Best Regards Dario Trombetta Front Office Manager Jumeirah Mina A'Salam
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Stunning Hotel and Resort

Posted Nov 2, 2017
Beautiful hotel and resort, we had a memorable stay at the Mina A Salam. We had booked an Arabian Room for 2 adults and 2 children and felt it had plenty of space for us all. Great facilities around then resort and all the staff were wonderful. The beach was so clean and the water was crystal clear.
Comment from Hotel Management
Nov 5, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for choosing Jumeirah Mina A'Salam for your recent stay. I am delighted to know that you enjoyed your stay and your comments regarding our product, facilities and staff are very much appreciated. We all look forward to welcoming back again to Jumeirah Mina A'Salam. Best Regards Dario Trombetta Front Office Manager Jumeirah Mina A'Salam
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

A hotel that looks after you

Posted Oct 28, 2017
Pros: Just about everything bed very comfortable. The staff very courteous and helpful
Cons: Cannot think of anything
Location: On an excellent beach shops adjoining restaurants an easy walk
The hotel was exceptional from start to finish. The checkin so easy as with checkout. The room great although a fair walk from reception but the hotel is not high rise. Resturants good and near others. Shops attached or a easy walk.A beaut pool and an excellent beachfront. The room a very good size with balcony, the bathroom area couldn’t be faulted Pickup and dropoff at airport arranged with a luxury car easily arranged and then done
Comment from Hotel Management
Nov 1, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for choosing to stay at Jumeirah Mina A'Salam. I am delighted to know that you enjoyed your recent stay. Thank you also for mentioning so many positive elements that you had experience. Thank you once again and we all look forward to welcoming you back in the near future. Best Regards Dario Trombetta Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Return holiday to this amaaaaazing hotel

Posted Oct 14, 2017
It is the most beautiful hotel and everything is fantastic,,,,stay here if you go to Dubai
Comment from Hotel Management
Oct 19, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Mina A’ Salam, I am happy to know that you enjoyed your stay. Thank you once again and we all look forward to welcoming you back in the future. Best Regards Dario Trombetta Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel, staff very helpful

Posted Sep 26, 2017
Pros: nothing to dislike
Cons: I feel they have everything covered
Location: Plenty of activities, beech a stone throw away and being taken by boat to nearby resturants is wonderful
The hotel was immaculate , the staff were excellent and always smiling, the room attendants were very efficient to the point that they put our glasses on cleaning cloths and our own bathroom products were all laid out in an orderly fashion. The food was excellent never had or seen so much choice would definitely recommend staying here.
Comment from Hotel Management
Oct 19, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for taking the time to share your feedback via Expedia. I am delighted to learn from your review that you enjoyed your stay. Many thanks for mentioning all the positive elements that you have experienced and we all look forward to welcoming you back again to Jumeirah Mina A’Salam. Best Regards Dario Trombetta Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Amazing hotel, excellent staff

Posted Sep 18, 2017
Had a fabulous time at this hotel. The service received was of outstanding excellence. In our room We were welcomed to a large bowl of fresh fruit (which was provided daily) along with dates. Staff members are always keen to help. We booked excursions through the hotel which was far better than booking elsewhere. Location was superb, with private access to the beach (for guests) Inclusive shuttle service to Mall of the Emirates throughout the day. Free boat rides on the lagoon which circles around the chain of the Madinat hotels. View of the Burj al Arab from our balcony was beautiful... overall we had an amazing time and would highly recommend a visit. Already planning our next trip and Mina A Salam is definitely on the checklist. Fabulous
Comment from Hotel Management
Oct 19, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for choosing to stay at Mina A’Salam, I am delighted to learn that you generally enjoyed your holiday and your comments regarding our products, services and colleagues are very much appreciated. Thank you once again and we all look forward to welcoming you back to Jumeirah Mina A'Salam in the future. Best Regards Dario Trombetta Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing hotel with private beach

Posted Aug 19, 2017
Me and my new fiancé had an amazing stay at the Mina A'salam hotel. The hotel helped me plan my perfect proposal on the private beach with breath taking views of the burj al Arab. Jovelle Haemmerle was absolutely fantastic assisted me to plan the perfect proposal. staff were great and rooms were amazing. Would certainly recommend to all!- best hotel in Dubai!
Comment from Hotel Management
Aug 24, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for choosing to stay at Jumeirah Mina A'Salam. I am delighted to learn that you had fantastic stay with us. Please rest assure that your kind words will be shared with Jovelle Haemmerle. Thank you once again for recommending our hotel and we all look forward to welcoming you back to Jumeirah Mina A'Salam in the future. Best Regards Dario Trombetta Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando FL

Better than the Ritz or Four Seasons

Posted Aug 18, 2017
From the moment we walked in the door we were treated like royalty. Everything was exquisite and the staff couldn't have been more attentive. I can't wait to go back!!!
Comment from Hotel Management
Aug 24, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Mina A’ Salam, I am happy to know that you enjoyed your stay. Thank you once again and we all look forward to welcoming you back in the future. Best Regards Dario Trombetta Front Office Manager
4 out of 5
by Deb

Posted Aug 14, 2017 on Hotels
Great hotel as in facilities and staff Restaurants need improving - food poor and entertainment too loud
Comment from Hotel Management
Aug 24, 2017
Dear Guest I am delighted to learn from your review that you enjoyed your recent stay and I thank you for mentioning positive elements that you had experienced during your stay with us, as well as your constructive feedback that we have taken on board. I have shared your comments and feedback with the relevant department; we thank you for sharing these with us. Thank you once again and we all look forward to welcoming you back to Jumeirah Mina A'Salam in the future. Best Regards Dario Trombetta Front Office Manager
5 out of 5
Recommended
for Families
by A verified traveler from London

Fantastic Stay !

Posted Aug 7, 2017
What a wonderful stay we had at Mina A Salam, just came back last week after a 7 night stay, would highly recommend this hotel and it was extremely family friendly, especially being able to share the pools/facilities of the entire Madinat Complex. Staff went over and beyond to help and a big thank you to Andy Cuthbert for making our stay special. Hope to see you again soon !
Comment from Hotel Management
Aug 10, 2017 by Dario Trombetta, Hotel Management
Dear Guest Thank you for taking time to post a review on Expedia for your recent stay at Jumeirah Mina A'Salam. I am delighted that you had fantastic stay with us and I sincerely thank you for recommending our hotel. Thank you once again and we all look forward to welcoming you back to Jumeirah Mina A'Salam in the future. Best Regards Dario Trombetta Front Office Manager