Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

staff unavailable

Posted Sep 2, 2014
Pros: nice room and facilities
Cons: 24 hour staff and courtesy van.
Nice room in nice hotel in good location. But, desk staff on duty in afternoons and late at night/early morning.
2 out of 5
by A verified traveler from Seattle, WA

Nothing But a Room

Posted Aug 26, 2014
Pros: The front desk was very helpful. She brought an extra comforter for my daughter.
Cons: Shuttle service, better mattresses
Location: Mendenhall Glacier, airport, and Ferry terminal
The Aspen Suites is not suitable to guests without a car. The location is near an industrial area (my view was of large tanks). Luckily there is food within walking distance. Taxi's are not readily available if you are traveling in the valley, because you are a short fare. The room is large. The bed is your average motel mattress. The Aspen Suites truly needs shuttle service, especially if you have luggage, and you are going to the airport I expected more.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

Clean/Newer Property

Posted Aug 16, 2014
Pros: Clean, newer. Kitchenette was nice.
Cons: shuttle service; have more coffee packets in room.
This is a good choice if you do not want to be downtown. Very close to the airport, but will need to rent a car if you are going anywhere in town, or sightseeing. There is no shuttle service of any kind. It is a clean, efficient property that has a small, adequate kitchen with necessities; dishes, silverware, pot, pan etc. They do not clean your room every day, only 1x a week, but you can request fresh towels, linens etc. at any time. Laundry facilities on property. Stores and a couple restaurants nearby. A small market/deli close that has all the basics.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolos, MN

Clean, contemporary, kitchen suite by the airport

Posted Jul 30, 2014
Pros: I thought the room was very comfortable and the kitchen worked well for a weeks stay, though there was no oven.
Location: The location was fine, close to major highways for day trips, parking was easy. Area around hotel was not very walkable, more industrial.
Room was very nice, no view, but was spacious and within 10 minutes of downtown Juneau. Staff was friendly and helpful.
3 out of 5
by A verified traveler from Portland, ME

Basic hotel with kitchenette

Posted Jul 17, 2014
Pros: Free coffee all day, although the coffee was not great,.
Cons: A restaurant nearby would be nice. It really is more of an extended stay hotel.
The hotel was out of town near the airport, . It had a kitchenette and couch plus bed. The fact that it was out of town was good in that we were away from the cruise ship crowd. However, it was 8 miles every time we went into town for activities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 26, 2014
Step up from your normal travel hotel. No pool facilities but if that is not a concern it is a good place to stay .
2 out of 5
by A verified traveler

too expensive

Posted Jun 10, 2014
Pros: it was close to the airport.
Cons: This is a tourist town. Reduce the rates.
The hotel did not provide daily maid service, pool or continental breakfast and was just as expensive as those that did. The staff was friendly and helpful. The room was ok, but not fabulous and the bathroom had no fan.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Feb 1, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2013
3 out of 5
by Giddledee from Alaska

Just Fine

Posted Nov 16, 2013
Pros: Price was reasonable, close to airport.
Cons: The loud appliances could be made quieter- that'd be nice. Also, a shuttle service between airport and hotel would be nice.
Location: Near airport. Nugget Mall is within walking distance, so is Canton House, McDonald's, Subway, and Beeze In, a convenience store.
Close to airport, but no shuttle service; not something I was aware of until I called from the airport for a ride. Nothing exceptional or terrible about it, although both the heater and the refrigerator were loud enough to wake us each night, several times. Within walking distance of Nugget Mall and several places to eat- a plus with no shuttles and only a few items stocked in the frozen foods vending machine on the main level. Parking is sufficient and free for guests.